Planmeca Proline CC, Technical Manual

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Chapter C - HELP & ERROR MESSAGES
C-4 Planmeca Proline CC panoramic x-ray
Technical Manual
3 ERROR MESSAGE EXPLANATIONS
The error code is displayed on the main display. Press the CTL-key to clear the error from the
display. Please refer to the section “Error history display” on page B-13 how to display the error
list. If you need further assistance with fault-finding, please refer to section “TROUBLESHOOT-
ING” on page G-1.
3.1 Errors 00-07 (User related errors)
Er 00 Exposure switch was released too early during exposure
The exposure switch was released too early by the operator.
Exposure switch not making good contact or connecting cable broken.Try exposures in the serv-
ice mode while moving the cables.
Er 01 Line voltage drop detected
Equipment has been switched off and immediately on again which is detected as a short line volt-
age drop by the equipment. After switching off the equipment, about 5 seconds should be waited
before switching on.
Line voltage has dropped below - 10% from the nominal. This more often happens during the
exposure when the full 1.5 kW power is drawn and if the mains wiring is not properly done. Meas-
ure the line voltage when loaded.
Er 04 The cassette carriage not in ready position when the exposure switch was pressed.
The cassette carriage was not driven to the ready position before taking an exposure. Press the
ready key to move the cassette carriage and the rotating unit to the ready position and then take
an exposure.
Er 05 Wrong secondary slot
The wrong secondary slot was used. The wide secondary slot can not be used in the panoramic
mode. Select the narrow slot and take an exposure.
Er 06 Rotating unit not in the end sensor (in Transversal slicing system mode)
The rotating unit is not in the end sensor (Transversal slicing system mode). Drive the unit to the
end sensor with the special program keys and take an exposure.
Er 07 The rotating unit is not in the ready position
The rotating unit is not in the ready position. Check that the program selection is completed.
Press the ready key to move the rotating unit to the ready position and then take an exposure.
Er 08 The wrong type sensor head attached to the cephalostat
The wrong type sensor head (i.e. panoramic type) attached to the cephalostat. Remove the sen-
sor head from the quick connector of the cephalostat and attach the cephalometric sensor head
to the quick connector.
3.2 Errors 10-12 (recoverable errors)
Er 10 Overvoltage in tube head (tube arching)
An individual overvoltage detector circuit, located on the generator processor board stops the
generator when over 92 kV voltage is detected.
X-ray tube arching may trigger this circuit. This is the case when an audible ‘knock’ can be heard
from the tube head at the same time. It is quite normal that this happens every now and then and
causes no extra actions to be taken. If this continues to happen more frequently, tube head, gen-
erator processor or tube power generator is to be suspected in this order.
If this error indication appears after 1 second when the exposure switch was pressed (in the mid-
dle of the pre-heating) the generator is defective.
E r 1 2
CTL