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IntelliVue Telemetry System Infrastructure Installation and Service Guide

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Troubleshooting and Testing

This chapter provides procedures you should follow to inspect and verify
your IntelliVue Telemetry System, and includes:

• ITS Access Point Test and Inspection Procedures
• ITS Access Point Controller Test and Inspection Procedures
• ITS Sync Unit Test and Inspection Procedures
• ITS Power over Ethernet Unit Test and Inspection Procedures
• ITS Uninterruptible Power Supply Test and Inspection Procedures
• ITS Network Switch Test and Inspection Procedures
• Troubleshooting Known Issues
• Importing ITS Configuration Files

Note

You must follow the tests and inspections provided in this chapter after
you initially install the IntelliVue Telemetry System and also after you
perform any service event on the ITS.

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Summary of Contents for IntelliVue Telemetry System Infrastructure

Page 1: ...tion and Service Guide Part Number M3185 91934 Printed in the U S A June 2007 Second Edition M3185 91934 ICN Network Switch Access Point Controller ITS Synchronization Unit ITS Power over Ethernet Unit 1 4 2 4 GHz Access Points Patient worn Transceivers ...

Page 2: ...pany names referenced herein are used for identification purposes only and are the property of their respective owners Warranty The information contained in this document is subject to change without notice Philips Medical Systems makes no warranty of any kind with regard to this material including but not limited to the implied warranties or merchantability and fitness for a particular purpose Ph...

Page 3: ...lemetry System Data Flow 1 13 Defined ITS Bandwidth 1 14 1 4 GHz ITS Bandwidth 1 14 Standard WMTS Channels 1 14 Carved out Areas 1 14 Required FCC Registration 1 15 2 4 GHz ITS Bandwidth 1 15 Supported Topologies and System Limits 1 18 Installing the ITS within a Non routed ICN 1 18 Installing the ITS on a Routed ICN Topology 1 21 System Limits 1 24 IntelliVue Telemetry System Specifications 1 24 ...

Page 4: ...guration Groups in the IntelliVue Telemetry System 2 17 Performing an RF Assessment 2 19 Understanding RF Coexistence Issues in the 2 4 GHz Spectrum 2 19 Transient Noise in the 2 4 GHz Spectrum 2 19 Microwave Ovens 2 19 Bluetooth Devices 2 20 Other Transient Devices 2 20 Continuous Noise in the 2 4 GHz Spectrum 2 20 802 11 WiFi Devices 2 20 Cordless Phones and Headsets 2 21 Wireless Security Devic...

Page 5: ... files to your PC 3 9 Step 4 Perform Initial Configuration of the APCs to be Installed 3 12 Step 5 Add the APCs to the Network 3 14 Step 6 Run the Philips Upgrade Wizard 3 16 Compatibility 3 16 Using the Upgrade Wizard 3 17 Step 7 Verify and Configure Important ITS Settings via the APC Interface 3 21 Verifying the Filter Settings 3 21 Verifying the BOOTP DHCP Settings 3 23 Configuring the Access P...

Page 6: ...placing an ITS APC 4 19 Replacing a Master APC 4 19 Replacing a Slave APC 4 20 Chapter 5 Troubleshooting and Testing ITS Access Point Test and Inspection Procedures 5 2 ITS Access Point Controller Test and Inspection Procedures 5 3 ITS Sync Unit Test and Inspection Procedures 5 4 ITS Power over Ethernet Unit Test and Inspection Procedures 5 5 ITS Uninterruptible Power Supply Test and Inspection Pr...

Page 7: ...s IntelliVue Telemetry System Infrastructure Installation and Service Guide vii Appendix B Routed Topology Configuration Information ICN and ITS Subnet Device IP Addresses B 2 Sample Routed Topology B 3 Index ...

Page 8: ...viii Contents ...

Page 9: ...tructure Installation and Service Guide provides complete instructions and procedures for installing configuring and servicing Philips 1 4 2 4 GHz IntelliVue Telemetry System infrastructure devices This section describes the document and includes Audience Document Organization Notational Conventions Related Documentation Terminology ...

Page 10: ...edures that must be followed to ensure a successful IntelliVue Telemetry System deployment Chapter 3 Installing and Configuring the ITS gives complete procedures to physically install the IntelliVue Telemetry System components and configure the ITS Access Point Controllers and Access Points Chapter 4 Expanding or Modifying an Installed ITS lists procedures to expand or modify an existing installed...

Page 11: ...metry System and IntelliVue Clinical Network IntelliVue Clinical Network Installation and Service Guide M1385 91928 IntelliVue Clinical Network Installation Guidelines and Topologies M1385 91931 Cisco 2950 Switch Device Installation and Service Manual M1385 91914 HP2524 Switch Device Installation and Service Manual M1385 91919 Philips Access Point Controller Installation and Service Manual M3171 9...

Page 12: ...the IntelliVue Telemetry System devices Access Point AP A network device that provides bi directional wireless access to the monitoring network for patient worn transceivers and wireless bedside monitors Access Point Controller APC A network device used to manage the operation of the Access Points One APC is elected the Master APC The Master APC supports the web interface to the system and manages...

Page 13: ...al to synchronize all the IntelliVue Access Points in the system As patients ambulate around the hospital coverage area their transmitted data are handed over from one AP to another seamlessly without interruption or data loss System ID Configurable element in the APC Configuration to logically associate Access Points and Access Point Controllers operating within the same ITS ...

Page 14: ...xiv About This Guide ...

Page 15: ...vel overview of the Philips IntelliVue Telemetry System and includes Introduction IntelliVue Telemetry System Infrastructure Components General Intellivue Telemetry System Data Flow Supported Topologies and System Limits IntelliVue Telemetry System Specifications IntelliVue Telemetry System Infrastructure Product Numbers ...

Page 16: ...on the 2 4 GHz band for deployments outside of the USA The pocket size transceiver sends patient data and sends and receives control and device information to and from the IntelliVue Information Center bi directional communication for subsequent monitoring display analysis alarm detection operator alerts data storage and permanent recording Displays settings recordings and alarms are controlled fr...

Page 17: ...d infrastructure part of the IntelliVue Clinical Network to from the IntelliVue Information Center where the data can be recorded or used to alert clinical operators as to a change in monitored parameters Five major components comprise the Philips IntelliVue Telemetry System infrastructure 1 4 GHz or 2 4 GHz IntelliVue Telemetry System Smart hopping Access Points Access Point Controller Synchroniz...

Page 18: ... Base T Ethernet interface with an RJ 45 connector to connect the AP to the ITS Sync Unit The AP Ethernet interface provides data communications to and from the IntelliVue Information Center over the ITS LAN infrastructure It also presents the 48Vdc power and synchronization signals required by the AP The synchronization signal is superimposed on the power supply voltage You must attach a ferrite ...

Page 19: ...tion Then the Power ON LED will illuminate GREEN continuously to indicate that the 48Vdc power and sync signal are being supplied and the other two AMBER LEDs turn off not lit Wired Ethernet Activity The AP provides four LEDs to indicate wired Ethernet activity During normal operation these LEDs indicate the following information Act LED Transmit activity Flashes GREEN ON when there is activity is...

Page 20: ...ts a maximum of 18 wireless clients i e patient worn transceivers or bedside monitors regardless of its component configuration A Core AP alone supports 18 wireless clients When used with a single RA the Core AP supports nine wireless clients and its connected RA supports nine wireless clients 9 9 18 When used with two RAs the Core AP supports six wireless clients and its connected RAs each suppor...

Page 21: ...Unit no more than 20 inches 50 cm from the RJ 45 connector to reduce electromagnetic radiation interference Table 1 1 lists the pin signals for the AP Ethernet interface Serial Port The serial port is used only for manufacturing purposes Figure 1 5 1 4 GHz ITS Core AP and Remote Antenna Controls and Connectors Table 1 2 AP Ethernet Interface Pin Signals Pin Signal Description 1 Transmit Pair TX Co...

Page 22: ...ect the Coax UTP cable bundle to the RA and Core AP and then cycle power to the connected Core AP before the RA will re establish communications with the Core AP ITS Core AP Status LEDs The ITS Core AP provides the following status LEDs Wired Ethernet Activity The Core AP provides two LEDs to indicate wired Ethernet activity to the ITS infrastructure During normal operation these LEDs indicate the...

Page 23: ...ols the data flow of patient worn transceivers as the patients move about the coverage area between the IntelliVue Access Points It also can be used to configure parameters of the APs all via its Graphical User Interface GUI The APC provides System Alerts such as loss of synchronization high data loss AP hardware failure and over capacity Additionally when redundant APCs are installed the APC will...

Page 24: ...and then the fourth and fifth turn OFF while the sixth remains ON The sixth LED is ON to indicate peak utilization reached 90 within the last three seconds Rear Panel Connectors and LEDs The following connectors and status LEDs are provided on the APC rear panel Power Receptacle Connect the APC an AC power source that provides 100 240 VAC 1 5A max at 50 60Hz Serial Port Use the APC serial port to ...

Page 25: ...the PoE unit as well as 100Base T Ethernet AP SU to APs or slave SUs Bottom row of connectors 1 12 main output RJ 45 sockets to APs carrying power 48VDC and synchronization as well as 100 base TX Ethernet These can feed APs or slave Sync Units TO SLAVE SU Output RJ 45 port carrying synchronization signal to a slave Sync Unit Category 5 or greater UTP cable length attached between this output and t...

Page 26: ...e Sync Unit to an AC power source that provides 100 240 VAC 1 5A max at 50 60Hz autoranging Power over Ethernet Unit The ITS Power over Ethernet PoE Unit is a 6 or 12 port Power over Ethernet device that provides 48 VDC power to IntelliVue Access Points and also remote Sync Units if connected via 100 Base TX Ethernet LAN cabling The ITS PoE Unit can be rack mounted recommended or placed free stand...

Page 27: ...d forwards it on with a destination address of the IntelliVue Information Center Data sent from the IntelliVue Information Center to a patient worn transceiver traverses the network as follows 1 The Information Center sends a message to the transceiver s IP address The network sees the location of the transceiver s IP address as the location of the APC and sends the message there 2 The APC then lo...

Page 28: ...ating circumstances medical telemetry may also be permitted to operate in the 1429 5 1432 band Table 1 5 lists the standard 1 4GHz WMTS channels Carved out Areas The FCC has carved the following metropolitan regions out of the standard WMTS spectrum to protect operation of critical RF devices e g radar military and government communications etc Pittsburgh PA Metro Washington D C Richmond Norfolk V...

Page 29: ... online www ashe org The frequencies and number of devices in use must be logged with the frequency coordinator 2 4 GHz ITS Bandwidth Outside of the United States the IntelliVue Telemetry System uses RF energy in the 2 4 GHz frequency space across 48 radio channels assigned from 2401 066 MHz to 2482 272 MHz with a channel spacing of 1 728 MHz Table 1 7 lists the 2 4 GHz ITS channels Table 1 6 Prim...

Page 30: ...2426 976 16 2428 704 17 2430 432 18 2432 160 19 2433 888 20 2435 616 21 2437 344 22 2439 072 23 2440 800 24 2442 528 25 2444 256 26 2445 984 27 2447 712 28 2449 440 29 2451 168 30 2452 896 31 2454 624 32 2456 352 33 2458 080 34 2459 808 35 2461 536 Table 1 7 2 4 GHz ITS Channels 2 4 GHz ITS Channel for Advanced Selection Center Frequency MHz ...

Page 31: ...d regulatory domain by geographic region 36 2463 264 37 2464 992 38 2466 720 39 2468 448 40 2470 176 41 2471 904 42 2473 632 43 2475 360 44 2477 088 45 2478 816 46 2480 544 47 2482 272 Table 1 8 Available 2 4 GHz ITS Channels by Geographic Region Region Allowed 2 4 GHz Channels Regulatory Rule Europe 1 46 ETSI South America 1 46 ETSI Asia 1 46 ETSI Africa 1 46 ETSI Canada 0 47 RSS 210 Japan 0 47 A...

Page 32: ...ation the ICN functions as an independent network with a single IntelliVue Database DBS Domain Figure 1 10 represents an ITS installed in a non routed ICN Note the following guidelines for installing the ITS within a non routed ICN topology All ITS wireless devices transceivers wireless bedside monitors must reside on the ICN Database Domain on which the ITS infrastructure is installed Up to 48 IT...

Page 33: ...signments used in a non routed ICN configuration where the ITS infrastructure is installed on the ICN subnet Note the following regarding Table 1 9 n represents the network number and starts at 0 for single Database Domain ICN systems This variable increments by 8 from there for additional ICN Database Domains For example for DBS 2 n would equal 8 for DBS 3 n would equal 16 and so on Figure 1 11 S...

Page 34: ...ation Center Bootp DHCP Server Range 2 for 1 4Ghz APs configured in APC 172 31 n 2 128 255 IP Address of DBS or M3150 Information Center Database server NIC 1 172 31 n 3 0 Application Server NIC 1 172 31 n 3 16 31 IP Address of DBS or M3150 Information Center Information Centers NIC 1 172 31 n 3 32 63 IP Address of DBS or M3150 Information Center Information Center Clients 172 31 n 3 64 95 IP Addr...

Page 35: ...Installing the ITS on a Routed ICN Topology In a routed ICN configuration the ITS infrastructure is installed as a separate subnet to which multiple ICN Database Domains have access via routers Figure 1 12 represents an ITS installed within a routed ICN topology Figure 1 12 An ITS Installed within a Routed ICN Topology ...

Page 36: ...installed within a routed ICN topology The 2 4 GHz ITS does not support installation within a routed ICN topology Refer to Table 1 10 for a list of the device IP address assignments used in a routed ICN configuration where the ITS infrastructure is installed as a separate subnet to which up to 22 Database Domains have access via routers Note the following regarding Table 1 10 n represents the netw...

Page 37: ...rved for Future Use 172 31 n 103 255 172 31 240 21 172 31 240 255 ITS APCs 172 31 n 1 0 63 172 31 n 1 172 31 241 0 127 172 31 240 1 Reserved 172 31 n 1 64 127 Reserved 172 31 n 1 128 255 ITS AP Static Range 1 4 2 4 GHz 172 31 242 0 172 31 244 127 172 31 240 1 ITS APC Bootp DHCP Server Range 2 for 1 4 2 4 GHz APs 172 31 244 128 172 31 246 255 172 31 240 1 Database Server NIC 1 172 31 n 3 0 15 Defau...

Page 38: ...ogy 640 routed ICN topology 96 non routed ICN topology 2 4 GHz Access Points 2 4 GHz ITS does not support routed ICN topology 48 non routed ICN topology 1 4 GHz Patient worn Transceivers 1024 routed ICN topology 128 non routed ICN topology 2 4 GHz Patient worn Transceivers 2 4 GHz ITS does not support routed ICN topology 128 non routed ICN topology Table 1 12 ITS Component Power Requirements Devic...

Page 39: ... or greater Power delivery UPS shall provide at least 225Watts for 90 seconds to power 12 APs 1 Sync Unit 2 APC 1 POE 1 Switch from one UPS unit with 5 UPS ports Or 12 APs 1 Sync Unit 1 APC 1 POE from one UPS unit with 3 UPS ports Additional UPS would be needed to power redundant APC Switch Power Fail Transition UPS must be responsive to power fail conditions such that ITS system does not experien...

Page 40: ...ation RF power measurement is averaged over one complete pulse train for pulsed operation Sync Unit PoE Unit and APC Table 1 15 ITS Infrastructure Safety Standard Compliance Safety Specification Compliant ITS Device Component Information Technology Equipment Safety IEC 60950 1 2001 1st Edition Standard and Core Access Points APC and Sync Unit PoE Unit Switches Routers UPS UL 2043 2003 U S National...

Page 41: ... over Ethernet Unit and switches are all classified as ITE devices Table 1 16 ITS Environmental Specifications Environmental Test for ITS Test Type Limits Applicable System Element Operating Temperature 0 to 55 C Standard and Core APs Remote Antennas Sync Unit APC Operating Humidity 95 RH at 40 C 104 F non condensing Standard and Core APs Remote Antennas Sync Unit APC Storage Temperature 40 C to 6...

Page 42: ...cess Point 862228 Model ITS4852A IntelliVue 2 4 GHz Standard Smart Hopping Access Point 862232 IntelliVue 1 4 GHz Telemetry Transceiver ECG Option ECG SpO2 Option ECG Upgradeable Option 862439 S01 S02 S03 IntelliVue 2 4 GHz Telemetry Transceiver ECG Option ECG SpO2 Option ECG Upgradeable Option 862231 S01 S02 S03 IntelliVue Telemetry System Mounting Options One Remote Antenna Model ITS 4846A for 8...

Page 43: ...ient monitors requires careful site planning This chapter provides information and procedures that must be followed to ensure a successful IntelliVue 1 4 GHz or 2 4 GHz ITS deployment including Respecting Patient Care Boundaries General ITS Infrastructure Site Planning Guidelines Performing a Physical Space Assessment Planning the Sync Network Layout Planning Your AP Groupings Performing an RF Ass...

Page 44: ...itable for installation in the Patient Care Vicinity Patient Environment any area within 1 5 meters 4 9 ft horizontally and 2 5 m 8 2 ft vertically above the floor from any patient care location in which medical diagnosis monitoring or treatment of the patient is carried out Note also the general restriction concerning location of ITS Access Points Warning The ITS Access Point must be operated at ...

Page 45: ...nt monitoring terminates Before installing the IntelliVue Telemetry System as part of an ICN deployment you must complete the following site planning tasks Perform a physical space assessment Define the desired coverage area within the hospital Determine how many patient worn transceivers and wireless bedside monitors are required Apply radius of coverage circles to the site floorplan to define op...

Page 46: ...s walls elevator shafts and other materials that affect RF coverage However as a starting point a simple circle can often be effectively used to represent coverage for a given AP The ITS design goal is to blanket the desired coverage area such that wireless patient devices might move and be used throughout this area without losing network connectivity The actual usable radius of coverage value dep...

Page 47: ...nsceivers to be supported Dense congested area RF impermeable materials Sites built with materials known to absorb RF energy require that a smaller RoC be used for design Experience has found that older hospitals with more block brick metal lathe and plaster and or tile construction do not allow RF signals to penetrate walls as well as those with newer drywall and metal stud construction Also site...

Page 48: ... a wing side to side with APs placed along the hallway centerline appears feasible for a 32 foot 9 8 m RoC In many cases this method has been employed successfully but in others not Sites with dense wall construction typically older hospitals high rise hospitals and or hospitals built to earthquake codes often do not perform well using this method especially if there are bathrooms located in the o...

Page 49: ...multiple patient rooms from an AP placed outside of the patient rooms The one wall rule would dictate placing the APs in the patient rooms in this type of layout The one wall rule as applied to this layout would allow for AP coverage in hallways where the patients ambulate as well Placing RoC Cells on a Floorplan Figure 2 4 shows an example of how 1 4 GHz ITS AP installation locations were determi...

Page 50: ... The cable assembly is pre terminated when manufactured and cannot be shortened The actual Core AP to Remote Antenna spacing will vary depending on the dimensions of the area to be covered at a given installation site The Core AP can be deployed using two installation methods linear or interleaved Regardless of which installation method you use you must manage the Remote Antenna port assignments o...

Page 51: ...eaved design builds in some fault tolerance redundancy to the RF coverage area The following figures represent various possible Core AP deployments Figure 2 7 shows a single Core AP deployment This deployment may be made with either none one or two remote Antennas Figure 2 5 A Linear Core AP Deployment Figure 2 6 An Interleaved Core AP Deployment Figure 2 7 A Single Core AP Deployment RA 1 RA 1 RA...

Page 52: ...ose to the structure antenna performance can be degraded Each ITS Standard Access Point can handle communication with up to 18 wireless clients patient worn transceivers or bedside monitors A Core AP alone supports 18 wireless clients When used with a single RA the Core AP supports nine wireless clients and its connected RA supports nine wireless clients 9 9 18 When used with two RAs the Core AP s...

Page 53: ... GHz APs at least 20 ft 6 m from microwave ovens Orient the antennas on ITS APs so that they are perpendicular to the floor Determining the Required Number of APCs Once the number of required Access Points is known calculate the number of Access Point Controllers needed and determine their location When determining the number of APCs required follow these guidelines No more than 40 APs should be s...

Page 54: ...vailable on it For this to be the case the APs must all be located within 328 ft 100m of the network switch to which they are connected as the Ethernet wire run limitation for data cables applies and the PoE and Sync Units must be placed within this run as they PoE and Sync Units do not buffer and re drive the data signals like some other network devices do Thus each Network Switch PoE Sync Unit m...

Page 55: ... Deployment Because a reset of any of the ITS infrastructure devices can result in the loss of patient waveforms for several minutes we require that the following ITS devices be connected to an Uninterruptible Power Supply UPS and also be on emergency hospital power Network Switches Routers Power Over Ethernet Units Sync Units Access Point Controllers The UPSs supplied as part of the ITS infrastru...

Page 56: ...t to act as a Master to feed up to 13 Slave Sync Units The Master Sync Unit is the unit at the head of the chain or center of the topology and is used to generate the synchronization signal format to other slave Sync Units Slave Units act as regenerators to further distribute the signal if needed Note that there must be only one Sync Unit designated as a Master all others must be Slaves Also note ...

Page 57: ...able Delay rotary switch The switch setting must correspond to the length of the cable connected the Sync Unit s To Master SU port its Sync source may be the system Master or another Slave Sync Unit in a daisy chain implementation The delay switch setting on a Master Sync Unit does not affect ITS operation but for consistency always set it to 1 Set the Delay Switch on Slave Sync Units as listed in...

Page 58: ...nel of the Slave Sync Unit This topology however decreases the number of available ports on the Master Sync Unit that may be used for APs AP SU ports used to drive Slave Sync Units may not be used for APs Any combination of Slave Sync Unit and Access Point connections can be made to these ports up to the maximum of 13 i e 12 Sync Units connected to the AP SU Ports and one connected to the To Slave...

Page 59: ...ig Wizard IIC Equipment is assigned to units in the IIC config wizard This is a way to further segment the IntelliVue Clinical Network ICN into smaller groups as a single ICN may and often does support more than one unit All units on the ICN are served by the same Database Server DBS Bedside equipment is assigned to units and network devices although they shared by all devices on the ICN are assig...

Page 60: ... the service provider handling the installation must decide where the alerts destination should be for each AP group and also ensure that the group is also defined in Config Wizard and used similarly The service provider decides the groups should be set up as follows In this case the ICU DBS will accumulate the alerts logs for all APs except those in the CCU All IICs in the ICU ICN will display al...

Page 61: ...hat may be encountered in the hospital environment that radiate 2 4GHz RF energy and may be potential interferers An understanding of their existence and power levels is key to a successful ITS deployment Note The 2 4 GHz IntelliVue Telemetry System cannot co exist with or be installed with IntelliVue 802 11 Thick Access Points operating in 802 11 b g mode IntelliVue 802 11 Wireless Switches Thin ...

Page 62: ...ol For this reason they are treated as transient noise sources Avoidance Possibly none needed Provide physical separation if possible Refer to hospital policy on Bluetooth use in care areas 2 4 GHz ITS can tolerate Bluetooth piconet systems with seven Bluetooth 2 0 devices communicating Other Transient Devices Increasingly the 2 4GHz space is being used for other non communication or non computer ...

Page 63: ...ally very low Note that many cordless phones headsets will emit beacon pulses even when not being used Do not assume that such devices can only interfere when in use For this reason they are being dealt with here as Continuous interferers Some of the higher end versions of these devices are capable of detecting like channel interferers and avoiding them These systems may simply stay away from the ...

Page 64: ...ol should be used to assess and capture the steady state RF profiles The data capture feature of this tool will be used to capture and create ccf files for each test location Note that data files for a five minute capture are approximately 1 6Mb in size and those for a two hour capture are approximately 37Mb The Spectrum Analyzer allows you to specify the duration of the capture in advance such th...

Page 65: ...a minimum period of two hours The test period should be during a time of maximum hospital activity i e not overnight to try and capture all intermittent RF sources Generally overnight testing is not recommended as it does not present a realistic picture of spectra use Assigning 2 4 GHz ITS Channels When installing the 2 4 GHz ITS you must configure 3 6 channels for the system to use To have a succ...

Page 66: ...S Frequency Plan 1 7 13 In Europe where channels 1 13 are available for 802 11 deployments channels 1 7 13 offer good orthogonality in a three channel design When channels 1 7 and 13 are used for WiFI configure channels 14 16 and 31 33 for use by the 2 4 GHz ITS Using Advanced 2 4 GHz ITS Channel Configurations In cases where an 802 11 deployment with channels 1 6 and 11 or 1 7 and 13 are not the ...

Page 67: ...d of the spectrum you should select channels in the upper end of the spectrum for the 2 4 GHz ITS Completing ITS Installation Worksheets As part of the planning process for your ITS deployment and prior to installing any components be sure to photocopy and complete the following ITS installation worksheets ITS Infrastructure Equipment Summary Table page 2 26 ITS Access Point Equipment Summary Tabl...

Page 68: ...rk switches PoE Units APCs etc before you physically install them using Table 2 7 ITS Access Point Equipment Summary Table Note the location IP address MAC etc of ITS Access Points before you physically install them using Table 2 8 and Table 2 9 Table 2 7 ITS Infrastructure Equipment Summary Device Type Device Name Physical Location IP Address Subnet Mask ...

Page 69: ...d Service Guide 2 27 Completing ITS Installation Worksheets Table 2 8 ITS 1 4 GHz Access Point Equipment Summary AP Name RF ID Group Membership IP Address MAC Address Physical Location Partnered APC Connected to Switch Connected to Switch Port UTP Cable Run ID ...

Page 70: ...ble 2 9 ITS 2 4 GHz Access Point Equipment Summary AP Name RF ID Group Membership IP Address MAC Address Physical Location Partnered APC Connected to Switch Connected to Switch Port UTP Cable Run ID 2 4 GHz Frequency Plan 2 4 GHz Radio Regulations ...

Page 71: ...e added to the wireless subnet APC Name Name to be assigned to this APC within the system APC MAC MAC Address documented on product label physical address APC IP Address IP address for the APC within the wireless subnet Subnet Mask Set to subnet mask of the ITS wireless subnet This will be 255 255 240 0 for Routed systems and 255 255 248 0 for Non Routed systems Default Gateway Typically this will...

Page 72: ...MAC Address Mask ff ff ff 0f 00 00 ff ff ff 0f 00 00 ff ff ff 0f 00 00 IP Address Range Minimum 172 31 n 6 0 172 31 6 0 IP Address Range Maximum 172 31 n 6 255 172 31 6 255 Subnet Mask 255 255 248 0 255 255 248 0 255 255 248 0 Default Gateway 172 31 n 3 0 DBS 172 31 3 0 DNS Server IP Address 0 0 0 0 0 0 0 0 0 0 0 0 NON ROUTED Range 2 Access Points Setting Rules Factory Default Site Modification MA...

Page 73: ... 255 240 0 ROUTED Range 1 Transceivers and Wireless Bedsides Setting Factory Default Site Modification MAC Address Base 00 09 fb 06 00 00 MAC Address Mask ff ff ff 0f 00 00 IP Address Range Minimum 172 31 248 0 IP Address Range Maximum 172 31 253 255 Subnet Mask 255 255 240 0 Default Gateway 172 31 240 1 DNS Server IP Address 0 0 0 0 ROUTED Range 2 Access Points Setting Factory Default Site Modifi...

Page 74: ...de for the system site specific Do not use 0 or 255 these are reserved for special use For use of multiple RF Access Codes refer to Appendix A Installing Multiple ITSs at a Single Hospital Site IP Addressing Subnet Mask Enter the Static Subnet Mask documented for the APC Configuration IP Addressing Default Gateway Enter the Static Default Gateway documented for the APC Configuration Blank Template...

Page 75: ...l 43 can be used instead 2 If any one of this set of six channels is disabled by the ZigBee channel selection then channel 34 can be used instead If you select Advanced then you must specify a minimum of three and a maximum of six channels six is recommended for use by the 2 4 GHz ITS ZigBee channel used for medical Specify the ZigBee channel used for medical purposes at the installation site Poss...

Page 76: ...le regulations at right ETSI FCC RSS 210 AS NZ ARIB Japan Frequency Plan 2 4 GHz Must Co exist with Installed 2 4 GHz 802 11 b g Systems Circle 802 11 plan at right 1 6 11 1 7 13 Advanced Enter a min of 3 and a max of 6 channels for use by the ITS ZigBee channel used for medical Specify the ZigBee channel used for medical purposes at the installation site Possible selections are channels 11 to 26 ...

Page 77: ...on Optional notes regarding this AP Group Partnered APC Copy APC Name from APC Configuration Worksheet for the APC that will be associated with Access Points in this group Alert Destination IP Address of Database Server IIC receiving alerts for this group of APs AP Group Members Document the following settings for each AP group AP MAC Address MAC Address as labeled on the Access Point AP Name Name...

Page 78: ...2 36 Chapter 2 Planning Your ITS Deployment AP Group Members AP Group Name No AP MAC Address AP Name AP Specific IP Address 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ...

Page 79: ...l the ITS Infrastructure Components Step 3 Set Up Your Service PC Step 4 Perform Initial Configuration of the APCs to be Installed Step 5 Add the APCs to the Network Step 6 Run the Philips Upgrade Wizard Step 7 Verify and Configure Important ITS Settings via the APC Interface Step 8 Run the Philips Upgrade Wizard Again Step 9 Add APs to the Network Step 10 Rename Installed APs and Remote Antennas ...

Page 80: ...ay be used to connect to the ITS Wireless Subnet page 3 7 4 Perform initial configuration of each APC page 3 12 5 Add the APCs to the network page 3 14 6 Run the Philips Upgrade Wizard to verify that the newly installed APCs have the same firmware revision page 3 16 7 Using the APC web interface verify and configure these settings page 3 21 Verify Filters Verify BootP Address Ranges Verify AP Defa...

Page 81: ...ntennas from their default values to meaningful user friendly names page 3 40 11 Run the Philips Upgrade Wizard again to verify that the APCs and APs have the same firmware revision and proper configuration settings page 3 41 12 Export the ITS configuration to a disk file for archive purposes page 3 49 13 Restore your service PC to its original settings page 3 49 14 Enter the ITS infrastructure de...

Page 82: ...ture components Note It is extremely important that you power and interconnect the ITS components only in the prescribed order Do not power up an ITS component or connect it to the network until instructed to do so To install power and verify operation of the 1 4 2 4 GHz IntelliVue Telemetry System Infrastructure components 1 Referring to Figure 3 1 mount the ITS infrastructure components in a sta...

Page 83: ...d 328 ft 100 m Install 2 4 GHz ITS APs a minimum of six feet 1 8 m away from 802 11 APs 3 If you have installed Core APs and Remote Antennas connect the Core APs to their RAs now using the provided 68 ft UTP and Coaxial cable bundles Caution Do not kink the RA Coax and UTP cable bundle during installation You must maintain a minimum 2 5 inch 64 mm bend radius for the RA Coax and UTP cable bundle t...

Page 84: ... Verify that for the Master ITS Synchronization Unit the Master Slave toggle switch is set to Master All other Sync Units in the network should have the Master Slave toggle switch is set to Slave All Slave Sync units should have their front panel Cable Delay Switch set as described in Table 2 5 b For each 1 4 2 4 Access Point you have installed connect a Category 5 UTP patch cable between a Data P...

Page 85: ...ss subnet 1 Configure your Service PC s network adapter for 100 Mbs full duplex communications and assign a fixed IP address to your Service PC that falls within the ITS subnet address space a Disconnect all network connections from your PC b Select Start Settings Network Connections Local Area Connection from the Windows desktop The Local Area Connection Status dialog appears c Click Properties F...

Page 86: ...vanced tab in the displayed Properties dialog The advanced properties for your PC s network adapter are displayed e Select Speed and Duplex record the current setting change the setting to 100Mb Full and then click OK You are returned to the Local Area Connection Properties dialog f Select Internet Protocol TCP IP and then click Properties ...

Page 87: ...C To install the Philips Upgrade Wizard and ITS AP and APC image files on the service PC that is connected to the ITS subnet 1 Copy the newest version of the Philips Upgrade Wizard wizard Version A 00 14 or greater from the Network Infrastructure Tools CD ROM to your PC a Place the Network Infrastructure Tools CD in the PC s CD ROM drive b Create a folder on a local drive on your PC for example C ...

Page 88: ... WMTS_AP IMG 2 4 GHz AP firmware files are named ROW_AP IMG APC firmware files are named WMTS_APC IMG Figure 3 1 shows an example of a directory structure that would allow the Upgrade Wizard to locate and install AP and APC image files You may want to create a similar directory structure on your service PC to store the APC and AP firmware files so that they may be located properly by the Philips U...

Page 89: ...iVue Telemetry System Infrastructure Installation and Service Guide 3 11 The Local Area Network Settings dialog Figure 3 2 appears c Uncheck all options listed on the dialog screen Figure 3 2 Disabling the Internet Explorer Proxy Settings ...

Page 90: ...onfiguration worksheet page 2 29 for your planned and documented APC configurations Repeat this initial configuration procedure for each APC to be installed and connected to the ITS wireless subnet Note All Static IP address assignments for Access Point Controllers must be unique within the system If two or more Access Point Controllers are configured with the same IP address system behavior is un...

Page 91: ...n press Esc on your PC until you see nine selections 8 Enter 1 at the main menu to change the Static TCP IP Settings Enter the APC IP Address Static Subnet Mask and Default Gateway settings and then press Esc to return to the main menu 9 Enter 4 at the main menu to access the advanced configuration settings a Enter 4 at the displayed submenu to set the System Type b Enter 1 to set the System Type ...

Page 92: ... refer to Adding APCs to an Existing ITS on page 4 13 If you are replacing an APC in an existing ITS then refer to Replacing an ITS APC on page 4 19 To add Access Point Controllers to the wireless subnet 1 Identify the port on the network switch to which you will connect the first APC to be added to the network Again the switch port must be configured for 100 Mbps Full Duplex communications 2 Conn...

Page 93: ...llowing parameters as necessary System ID Verify setting is Philips If not change it to Philips AP Controller Name Enter APC Name from APC worksheet page 2 29 IP Addressing Verify that the Specify IP radio button is marked and that the IP Address Subnet Mask and Default Gateway settings are as expected per APC worksheet page 2 29 If not change the settings to match the worksheet 6 Click SAVE and t...

Page 94: ... APC firmware Note the compatibility requirements listed in Table 3 2 Caution Use of Versions A 00 08 and older of the Upgrade Wizard must be discontinued Table 3 1 Upgrade Wizard and APC AP Compatibility Upgrade Wizard Version ITS Infrastructure Firmware Versions Release J 2 4GHz AP B 00 08 APC B 00 18 Release J 1 4GHz Core AP A 00 19 APC B 00 18 Release H 1 4GHz AP A 00 54 APC A 00 34 Release G ...

Page 95: ...8 appears 3 Complete the settings on the APC AP firmware selection screen a Click and then browse to the directory e g C TelemetryUpgrader AP and APC Images in which you have installed the APC and AP firmware files b Specify what type of APs you have installed by marking the appropriate radio button 1 4 GHz Smart Hopping or 2 4 GHz Smart Hopping Additionally if you have installed Core APs then be ...

Page 96: ...ext to continue The wizard automatically scans the IntelliVue Telemetry System for all connected APCs When the scan is completed Figure 3 19 the following message appears System Philips Master APC e g APC 02 Complete Note that the displayed APC value will be different for each clinical site After scanning the ITS for connected APCs the Upgrade Wizard will list any APCs that have an incompatible co...

Page 97: ...ayed The tree lists the current firmware revision installed on each APC found in the ITS Items needing an upgrade are shown in bold If an AP needs an upgrade the APC it is connected to will also be shown in bold even if that APC itself does not require upgrading 7 Select one APC i e top level APC structure at a time to upgrade For example select APC APC C3 Version A 00 29 and then select Next The ...

Page 98: ...Wizard Report Figure 3 21 is displayed The report provides a summary of all devices upgraded along with any errors that may have been generated during the upgrade process Click Save to save the report to a disk file recommended Click Print to print the report without saving it Click Finish to close the Upgrade Wizard program Figure 3 8 APC Upgrade Process Status Messages Figure 3 9 Upgrade Wizard ...

Page 99: ...y BootP Address Ranges Configure the AP Defaults for 1 4 GHz or 2 4 GHz APs Configure AP Groups Configure Basic Settings for each Group Configure Alerts for each Group Verifying the Filter Settings To verify the network filter settings 1 In View Device tree select System and then select the Filters tab The Filter Configuration screen Figure 3 10 appears 2 Verify that the following network filter s...

Page 100: ...3 22 Chapter 3 Installing and Configuring the ITS Figure 3 10 APC Filter Configuration Screen ...

Page 101: ...appears 2 Verify the settings for Range 1 and Range 2 are as follows for IP address ranges for routed and for non routed systems Set as documented in your APC Configuration Worksheet page 2 29 Typically any changes to the IP address scheme are made to the following fields IP address range minimum IP address range maximum Subnet mask Default gateway Non Routed Range 1 Transceivers and Wireless Beds...

Page 102: ...3 24 Chapter 3 Installing and Configuring the ITS Figure 3 11 BOOTP DHCP Server Configuration Screen ...

Page 103: ...you made any changes to the settings click SAVE and then verify the results Configuring the Access Point Default Settings You must configure the default Access Point settings for the APs installed at your site either 1 4 GHz Access Points 2 4 GHz Access Points Configuring the 1 4 GHz Access Point Default Settings The next step is to configure the 1 4 GHz Access Point default settings for this inst...

Page 104: ...1 4 GHz Access Point Default Configuration Worksheet 7 Click SAVE and then verify the results to your expected settings Configuring the 2 4 GHz Access Point Default Settings The next step is to configure the 2 4 GHz Access Point default settings for this installation Refer to the information you documented on the 2 4 GHz Access Point Default Configuration Worksheet page 2 33 during this step The d...

Page 105: ...ly to the country in which you are installing the 2 4 GHz ITS Possible Radio Regulation choices are ETSI Europe South America Asia Asia Pacific and Africa FCC USA Taiwan AS NZ Australia New Zealand RSS 210 Canada North America ARIB Japan 5 Select the Frequency Plan from the drop down list to specify the 802 11b g channel configuration with which the 2 4 GHz ITS will co exist Possible Frequency Pla...

Page 106: ...our installation As described in Planning Your AP Groupings on page 2 17 an AP Group allows for logically associated Access Points within a clinical unit to be given a common set of configurations These configurations govern everything from AP to APC partnership rules RF Channel and Access Code usage and Alert Settings The AP Groups within the system should logically map to the Clinical Units that...

Page 107: ...k the ADD GROUP button Repeat Step 3 for each AP Group being added on this system When all AP Groups have been added click the NETWORK button to return to the View Groups tree screen For each AP Group that has been added complete the follow steps 5 In the View Groups tree select an AP Group that was created and select the BASIC SETTINGS tab 1 4 GHz AP Group Configuration Basic Settings In the 1 4 ...

Page 108: ...oup and then edit the AP default settings see page 3 25 Select the Radio Regulations from the drop down list that apply to the country in which you are installing the 2 4 GHz ITS as documented in the 2 4 GHz AP Default Configuration Worksheet Select the Frequency Plan from the drop down list to specify the 802 11 channel configuration with which the 2 4 GHz ITS will co exist Select the ZigBee chan...

Page 109: ...P Group Alerts Configuration settings are correct 9 Select the ALERTS SETTINGS tab again In the AP Group Configuration Alerts Settings screen click on the Click Here link at the bottom of the screen to display the AP Group Configuration Advanced Alerts Settings screen Figure 3 16 The settings in the Advanced Alerts Settings screen will be populated as part of the factory defaults Verify the correc...

Page 110: ...nced Alert Settings 1732 5 Checked 2 Checked 24 Checked Checked 300 Checked 10 Unchecked 0 Unchecked Checked Checked Checked Checked Unchecked Checked Checked Checked Checked 15 27 30 40 Note that Insufficient Spectrum Alert Settings are Only Displayed for and Apply to 2 4 GHz Access Points ...

Page 111: ...ay exist on your ITS network Follow these steps to upgrade ITS Access Point Controllers and Access Points using the Philips Upgrade Wizard Philips Upgrade Wizard 1 Run the Philips Upgrade Wizard by double clicking the file C TelemetryUpgrader upgrader exe The Upgrade Wizard splash screen Figure 3 17 appears 2 Click Next to continue The APC AP firmware selection screen Figure 3 18 appears 3 Complet...

Page 112: ...nlabeled drop down menu to verify and update the APC configuration g Select Do Not Upgrade from the AP drop down as you have only installed APCs on the ITS at this point 4 Click Next to continue The wizard automatically scans the IntelliVue Telemetry System for all connected APCs When the scan is completed Figure 3 19 the following message appears System Philips Master APC e g APC 02 Complete Note...

Page 113: ...played The tree lists the current firmware revision installed on each APC found in the ITS Items needing an upgrade are shown in bold If an AP needs an upgrade the APC it is connected to will also be shown in bold even if that APC itself does not require upgrading 7 Select one APC i e top level APC structure at a time to upgrade For example select APC APC C3 Version A 00 29 and then select Next Th...

Page 114: ...izard Report Figure 3 21 is displayed The report provides a summary of all devices upgraded along with any errors that may have been generated during the upgrade process Click Save to save the report to a disk file recommended Click Print to print the report without saving it Click Finish to close the Upgrade Wizard program Figure 3 20 APC Upgrade Process Status Messages Figure 3 21 Upgrade Wizard...

Page 115: ...nnections to the switch described starting on page 3 4 All ports on the network switch to which APs are connected must be configured to 100 Mbps Full Duplex Ensure that Core APs are connected to their Remote Antennas when the Core APs are initially added to the ITS Upon connection to the network switch and Power over Ethernet Unit Access Points and connected Remote Antennas will be automatically a...

Page 116: ...ly based upon the AP s Group membership setting Set the Group Membership as appropriate for this AP Verify that the WMTS Channels are set as appropriate for your geography The WMTS Channels are set in the AP default settings Verify that the RF Access Code is set correctly The RF Access Code is set in the AP default settings Set the RF Access Code Enable Box to CHECKED Mark the Use DHCP or Specify ...

Page 117: ...fault settings Verify that the RF Access Code is set correctly The RF Access Code is set in the AP default settings Set the RF Access Code Enable Box to CHECKED Mark the Use DHCP or Specify IP radio button as appropriate for your network When specifying the IP address note that the Subnet Mask and Default Gateway fields are populated with the default values set in the AP default settings 5 Click S...

Page 118: ...move power to the AP and then check and verify the status again 9 Repeat the above steps for all other APs to be added to the ITS Step 10 Rename Installed APs and Remote Antennas You can change the names of installed Standard APs Core APs and Remote Antennas from their default values to more user friendly names by following these steps 1 Click on the APC in the APC web interface that is associated...

Page 119: ...omponents to or remove components from the IntelliVue Telemetry System while the wizard is running Follow these steps to upgrade ITS Access Point Controllers and Access Points using the Philips Upgrade Wizard Philips Upgrade Wizard 1 Run the Philips Upgrade Wizard by double clicking the file C TelemetryUpgrader upgrader exe The Upgrade Wizard splash screen Figure 3 25 appears 2 Click Next to conti...

Page 120: ...verify and update the APC configuration g Select Upgrade if necessary from the AP drop down menu to allow APs to be upgraded even if they are already at the newest firmware revision 4 Click Next to continue The wizard automatically scans the IntelliVue Telemetry System for all connected APCs When the scan is completed Figure 3 27 the following message appears System Philips Master APC e g APC 02 C...

Page 121: ...When the scan is completed the following message appears Finished System scan 6 Click Next to continue The APCs and APs are queried and a full navigational tree of the ITS is built and displayed Figure 3 29 including APCs APs and the Group to which they belong and PWDs i e transceivers The tree lists the current firmware revision installed on each APC and AP found in the ITS Figure 3 27 APC Scan C...

Page 122: ...e For example select APC APC C3 Version A 00 29 and then select Next We recommend that you upgrade the APC with the lightest load i e the fewest number of APs and patient worn transceivers first We recommend that you upgrade the Master APC last The selected APC is taken offline and the message Taking APC Offline is displayed 8 Click Next to continue The Select AP Group to Roam screen appears Figur...

Page 123: ...way is displayed Continue the upgrade process if you see this message 9 Select Next to continue If there are more AP groups that must be roamed away from the APC then you are returned to the Select AP Group to Roam screen Figure 3 30 Roam the remaining AP groups away from the APC one group at a time Otherwise the APC upgrade process begins The upgrade process may take several minutes to complete S...

Page 124: ...to continue the process and advance to the next screen Restoring System State 11 Click Next to continue Before an AP is upgraded the wizard roams its PWDs to another AP Status messages are displayed as the PWDs are roamed to another AP Figure 3 33 The message Finished Roaming PWDs is displayed when the PWD roaming process is complete Figure 3 32 AP Roam Back Screen Figure 3 33 PWD Roaming Status M...

Page 125: ...you that patient worn devices connected to the AP will lose data while the AP is being upgraded 13 Click Continue to continue the upgrade process The wizard upgrades the APs two at a time and displays status messages about the AP upgrade process Figure 3 35 The message Finished upgrading AP AP is displayed when the AP upgrade process is complete Figure 3 34 Patient Worn Device Data Loss Warning Fi...

Page 126: ...re are more AP Groups to upgrade The wizard returns to the ITS Navigational Tree screen Figure 3 29 if there are more APCs to upgrade Repeat the steps in this procedure until you have successfully upgraded all of the APC and APs in your ITS 15 After all APCs and APs have been upgraded the Upgrade Wizard Report Figure 3 37 is displayed The report provides a summary of all devices upgraded along wit...

Page 127: ...uration checking process and correct any errors that are found If you do not correct errors prior to exporting the configuration the exported archive will contain errors To export the ITS configuration to a file in both human and machine readable formats run the Philips Upgrade Wizard from the command line with the following option C TelemetryUpgrader Upgrader exe export filename txt To ensure tha...

Page 128: ... that if the IIC and DBS are running System J or greater you can enter the ITS infrastructure devices into the Configuration Wizard by running the network Scan function on the Database Server Standalone IntelliVue Information Center Turn on patient worn transceivers and wireless bedside monitors that have been configured for use i e equipment labels have been assigned in DBS and equipment labels a...

Page 129: ...s to expand or modify an existing installed ITS and includes Expanding an Installed IntelliVue Telemetry System General ITS Expansion Guidelines APC Upgrade Expansion Guidelines Adding APs to an Installed ITS Adding APCs to an Existing ITS Adding New AP Groups to an Existing ITS Configuration Replacing an AP Remote Antenna or APC in an Existing System ...

Page 130: ...rent design rules APCs would not be added to an installed ITS if the system AP count were not increasing Adding AP Groups to an ITS Configuration While this isn t a hardware expansion adding additional AP Groups to the system configuration might be common in a system where APs were being added AP Group additions to the configuration without the addition of APs is considered a re configuration exer...

Page 131: ...edure Add Aps choose method Y Y Perform configuration check and replication procedure go to APC AP Upgrade Tool Perform configuration check and replication procedure go to APC AP Upgrade Tool Manual MAC Address Input Auto registration BootP Server page 4 13 page 4 15 page 4 7 page 4 10 Run Upgrade Wizard with export option to capture current configuration If APC is at Version A 00 XX then upgrade ...

Page 132: ...e connecting a new APC directly or a new AP indirectly via Sync Unit and PoE Unit to a Network Switch port verify that the following port settings are correct Verify that the rate and duplex settings of the Network Switch port 100Mbps FULL Duplex are set correctly Verify that the port is not configured as a Monitor Port otherwise the port will be flooded with additional traffic that will impact pe...

Page 133: ...one manually for live active systems We recommend that you do not use the NetScan tool with live systems as this will force a reboot of all IntelliVue Information Centers on the system APC Upgrade Expansion Guidelines Refer to these guidelines when adding an Access Point Controller to an existing IntelliVue telemetry System Before a new APC is added to an ITS it must be in its factory default stat...

Page 134: ...rename the newly added APs and Remote Antennas from their default values to more meaningful user friendly names as described on page 4 12 Before beginning the procedures given in this section ensure that the ITS infrastructure Switches PoE Units Sync Units has sufficient capacity to connect the additional APs When adding new APs to an ITS be sure to Add only one AP at a time wait for it to boot up...

Page 135: ...ip setting Group Membership Set as appropriate for this AP Radio Regulations Set to match existing ITS configuration Frequency Plan Set to match existing ITS configuration ZigBee channel used for medical Set to match existing ITS configuration RF Access Code Set to match existing ITS configuration IP Address Subnet Mask and Default Gateway Set to match existing ITS configuration Note Record the MA...

Page 136: ... Controller By default the Remote Antennas are labeled as AP 1 ID AP port 1 remote antenna ID or AP 2 ID AP port 2 remote antenna ID where ID matches the ID number printed on the Remote Antenna s device label Press F5 to refresh the APC web interface if the AP is not displayed If the AP is still not displayed click Configuration and then select the Advanced tab Verify that the Allow new APs to be ...

Page 137: ...ulations to match existing ITS configuration Set the Frequency Plan to match existing ITS configuration Set the ZigBee channel used for medical to match existing ITS configuration Set the RF Access Code to match existing ITS configuration and then set the Enable Box to CHECKED Mark the Use DHCP or Specify IP radio button as appropriate for your network When specifying the IP address you must set t...

Page 138: ...TS Channels Set to match existing ITS configuration RF Access Code Set to match existing ITS configuration and then set the Mark the Use DHCP or Specify IP radio button as appropriate for your network When specifying the IP address you must set the Subnet Mask and Default Gateway fields to match the existing ITS configuration 2 4 GHz AP Configuration 2 4 GHz Smart Hopping AP Configuration AP Name ...

Page 139: ...Group Membership Set as documented on the AP Configuration Worksheet IP Address Set the IP address Subnet Mask and Default Gateway as documented on the AP Configuration Worksheet 5 Click the SAVE button and verify the results If the AP configurations settings are incorrect repeat Step 4 6 Add all other APs to the system configuration 7 Connect APs to the appropriate switch port on the ITS subnet E...

Page 140: ...tennas from their default values to more user friendly names by following these steps 1 Click on the APC in the APC web interface that is associated with the newly added APs and Remote Antennas you wish to rename 2 Click the NAMES tab The AP and Remote Antenna Friendly Name Management screen appears as shown in Figure 4 4 3 Enter meaningful user friendly names for the installed Standard APs Core A...

Page 141: ...orm the APC initial configuration procedure described starting on page 3 12 This APC initial configuration procedure will Reset the APC to its factory default settings This will zero the APC s configuration key and ensure that no configuration can be copied from the APC since the original configuration is removed Configure the APC for the desired system type 1 4 GHz Smart Hopping or 2 4 GHz Smart ...

Page 142: ...the APC power LED turns Green after its self test during which the LED is amber 9 Connect to the APC web based management interface by opening a browser on any PC on the ITS subnet 10 Select the APC in the View Device tree selected device is displayed green and then select the Configure tab In the AP Controller Network Configuration screen configure the following parameters as necessary System ID ...

Page 143: ...d to the system prior to adding the new AP groups Prior to beginning this procedure ensure that you have the following information for each new AP group to be added AP Group Name AP Group type Smart hopping Partnered APC Alert Destination Add the New AP Groups To add a new AP group to an existing ITS configuration 1 Connect to the APC web based management interface 2 Select the Groups View in the ...

Page 144: ...ubnet Mask and Default Gateway fields to match the existing ITS configuration 2 4 GHz AP Configuration In the 2 4 GHz AP Group Configuration Basic Settings screen set the following configurations for this AP Group Select the appropriate APC for this AP group from the Partnered AP Controller drop down list Refer to your completed AP Group Configuration Worksheet Set the Default Group drop down list...

Page 145: ...en verify the AP Group Configuration Advanced Alerts Results page 7 Repeat Steps 1 to 6 until you have configured every AP group that you have added to the system 8 Shutdown the APC web interface browser session and then run the Philips Upgrade Wizard to verify the APC and AP configurations Replacing an AP Remote Antenna or APC in an Existing System At some point during the life of your Philips Wi...

Page 146: ...nitoring patients Note One way to verify that an AP that has been disconnected but has not yet fallen to the Unregistered list is to click on the Status tab for that AP after it has been disconnected but still remains in the registered list Such an AP will report an error message if its status is requested 3 Once the AP is in the Unregistered list select it so that it highlights and then click on ...

Page 147: ...e system and this may also cause some system dropouts If this is being done on a live system ensure that all appropriate clinical personnel have been notified of its potential impact 2 Access the APC management interface and verify that one of the other installed APCs has become the new Master Verify that all of the orphaned APs have been picked up by the other APC using the APC management screens...

Page 148: ...Cs on the system 10 Power up the replacement APC 11 Access the APC management interface and verify that the replacement APC shows up on the device list It will show up with its MAC address as its name Set the APC name to the value of the APC it replaced and click the SAVE button 12 Reconfigure the AP Groups that were partnered with the replaced bad APC Point the Groups to the new APC Partnered APC...

Page 149: ...ard as described on page 3 33 to upgrade the APC firmware c Disconnect the CAT 5 cable from the APC and your Service PC upon completion of the firmware upgrade 6 Using the APC serial interface complete the following steps a Reset the APC to its default settings main menu option 8 b Disable DHCP on the APC main menu option 6 c Set the IP addressing parameters IP address Subnet Mask and Default Gate...

Page 150: ...ced bad APC Point the Groups to the new APC Partnered APC If configuration was done properly all APs associated with the group should now be partnered with the replacement APC 13 Shutdown the APC web interface browser session and then run the Philips Upgrade Wizard see page 3 33 to verify the APC and AP configurations ...

Page 151: ...r Test and Inspection Procedures ITS Sync Unit Test and Inspection Procedures ITS Power over Ethernet Unit Test and Inspection Procedures ITS Uninterruptible Power Supply Test and Inspection Procedures ITS Network Switch Test and Inspection Procedures Troubleshooting Known Issues Importing ITS Configuration Files Note You must follow the tests and inspections provided in this chapter after you ini...

Page 152: ...ith power connected to each active Network device observe that all lights visible on the front panel are in proper status and that no error conditions are shown See Standard AP LED descriptions on page 1 5 Verify that Link and Power Sync LEDs on Core AP are lit GREEN Verify that GREEN and YELLOW status LEDS on Remote Antennas are lit solid See Cluster AP LED descriptions on page 1 8 Note that for ...

Page 153: ...ables and connectors Check for signs of abrasion wear or other damage No visible damage V P or V F where P Pass F Fail APC Power On With power connected to each active Network device observe that all lights visible on the front panel are in proper status and that no error conditions are shown Following are normal conditions for each type of device Power LED On GREEN Network Utilization LEDs See pa...

Page 154: ...all system components cables and connectors Check for signs of abrasion wear or other damage No visible damage V P or V F where P Pass F Fail Sync Unit Power On With power connected to each active Network device observe that all lights visible on the front panel are in proper status and that no error conditions are shown Following are normal conditions for each LED Power LED On GREEN Ext Ref LED O...

Page 155: ...Expected Results Information to Record on Service Record PoE Unit Visual Inspect all system components for obvious damage Visually inspect all system components cables and connectors Check for signs of abrasion wear or other damage No visible damage V P or V F where P Pass F Fail PoE Unit Power On With power connected to each active Network device observe that all lights visible on the front panel...

Page 156: ...ection to Perform Expected Results Information to Record on Service Record UPS Visual Inspect all system components for obvious damage Visually inspect all system components cables and connectors Check for signs of abrasion wear or other damage No visible damage V P or V F where P Pass F Fail UPS Power On With power connected to each active Network device observe that all lights visible on the fro...

Page 157: ...rd Network Switch Visual Inspect all system components for obvious damage Visually inspect all system components cables and connectors Check for signs of abrasion wear or other damage No visible damage V P or V F where P Pass F Fail Network Switch Power On With power connected to each active Network device observe that all lights visible on the front panel are in proper status and that no error co...

Page 158: ...ou encounter this situation where you cannot advance beyond the AP Roam Back screen click Cancel to exit the Upgrade Wizard and then re run the Upgrade Wizard with the Only Check Configuration option selected to confirm that the patient worn transceivers have been roamed back correctly Be sure to refer to the following list of known issues when troubleshooting operation of an installed ITS Issue A...

Page 159: ...the ITS by following the procedure Adding an AP via Manual MAC Address Input on page 4 10 Issue On an IIC with the Device Location application installed No Location is displayed Solution The Access Point being reported by the transceiver is not known to the IIC Enter all Access Points into Config Wizard in the DBS or standalone IIC to correct this problem Issue The clinical user is unable to take ...

Page 160: ...t is initiated 2 Remove all APs from the network by powering down the appropriate PoE Units 3 To import a configuration to the master APC execute the following command and options from the Windows command line where filename is a previously exported configuration file importDelay 20 is the typical delay setting You may set the delay from 10 to 100 milliseconds as appropriate for your network 4 Aft...

Page 161: ...ire ITS c Repeat Steps a and b until all APs have been added back to the network Note that all configuration files are imported in full except for the following SYSTEM TLV This file is imported tag by tag except for the following data which is ignored APC Name System Name Configuration Key info Web username password config info AP_CFG_PRESIDE BOOTROM NVP This file contains the APC MAC address and ...

Page 162: ...5 12 Chapter 5 Troubleshooting and Testing ...

Page 163: ...l up to 22 totally independent IntelliVue Telemetry Systems at a given installation site if you follow the configuration rules and guidelines given in this appendix This appendix includes General Requirements for Installing Multiple ITSs at a Site Transceiver Installation Requirements for Multiple ITSs Sync Network Requirements for Multiple ITSs ...

Page 164: ...ess Points on an isolated ITS cannot communicate with any other Database Domains Every wireless client in the hospital needs a unique Equipment Label no duplication of labels A common Sync Network is required if the ITSs are on adjacent floors or if the linear distance between access points on the same floor is less than 300 feet The ITSs do not have to be synchronized to each other if they are se...

Page 165: ...he Label Assignment screen then it is possible that the transceiver is connected to an access point associated with a different network You will need to reboot the transceiver and then click the Refresh key until you see the MAC address appear in the Label Assignment Screen Extra MAC addresses in the Label Assignment Screen if the systems are so close that it is likely that transceivers will conne...

Page 166: ...k is required if the ITSs are on adjacent floors or if the linear distance between system access points on the same floor is less than 300 feet The ITSs do not have to be synchronized to each other if they are not on adjacent floors or if the linear distance between system access points on the same floor is greater than 300 feet Figure A 3 Common Sync Network Required Figure A 4 Common Sync Networ...

Page 167: ...rs but the ER is further away the ITSs in PCU and CCU must be synchronized to each other but the ED system does not need to be synchronized to them Note that all three ITSs must have different RF Access Codes configured and unique Equipment Labels assigned Figure A 5 Sample Multiple ITS Coverage Requirements Figure A 6 Sample Multiple ITS Sync Network and Equipment Label Requirements Master Sync C...

Page 168: ...A 6 Chapter A Installing Multiple ITSs at a Single Hospital Site ...

Page 169: ...re Installation and Service Guide B 1 B Routed Topology Configuration Information This appendix provides important information to help you configure a routed ITS topology including ICN and ITS Subnet Device IP Addresses Sample Routed Topology ...

Page 170: ...3 255 172 31 240 21 172 31 240 255 ITS APCs 172 31 n 1 0 63 172 31 n 1 172 31 241 0 127 172 31 240 1 Reserved 172 31 n 1 64 127 172 31 n 1 Reserved 172 31 n 1 128 255 172 31 241 128 255 ITS AP Static Range 1 4 2 4 GHz 172 31 242 0 172 31 244 127 172 31 240 1 ITS APC Bootp DHCP Server Range 2 for 1 4 2 4 GHz APs 172 31 244 128 172 31 246 255 172 31 240 1 Database Server NIC 1 172 31 n 3 0 15 Defaul...

Page 171: ...stances with a Router and without at the completion of the Config Wizard Sample Routed Topology Figure B 1 shows a sample routed topology In a routed ICN configuration the ITS infrastructure is installed as a separate subnet to which multiple ICN Database Domains have access via routers Note the following general guidelines for installing the ITS within a routed ICN topology An ITS subnet can be c...

Page 172: ...o be the Master Sync Unit and its front panel Cable Delay Switch is set to 1 There are eight 1 4 GHz Access Points on the ITS They are named AP_1 to AP_8 The Access Points are assigned IP addresses ranging from 172 31 242 0 AP_1 to 172 31 242 7 AP_8 DBS 1 ICN_1_CORE is configured with an IP address of 172 31 0 10 and connects to Port 1 on Router A from Port 23 and to Port 1 on Router B from Port 2...

Page 173: ...14 default configuration 3 14 determining required number 2 11 Ethernet interface 1 10 illustration of 1 9 initial configuration of 3 12 LEDs 1 10 overview of 1 9 replacing 4 19 serial port 1 10 testing 5 3 Access points adding to the network 3 37 cluster AP descriptions 1 6 configuring groups 3 28 core AP placement guidelines 2 8 determining installation locations 2 6 DIP switch settings 1 4 Ethe...

Page 174: ...uration 2 24 2 33 3 28 Alert Destination 2 35 3 31 ALERTS SETTINGS tab 3 30 American Society for Healthcare Engineering ASHE registering with 1 15 AP Controller Name 3 15 AP group configuration worksheet 2 35 AP group name 2 35 AP groups configuring 3 29 planning 2 17 AP Name 3 38 4 11 AP Type 4 11 AP SU connectors on Sync Unit 1 11 APC serial interface main menu 3 13 APC web based management inte...

Page 175: ...ordless Telecommunications DECT 1 2 DIP switch settings for standard access points 1 4 Document organization x Document printing history ii Duplicate IP address system level alert 4 10 4 12 5 9 E Emergency hospital power devices that must be on 2 13 Enable AP 3 38 3 39 Environmental specifications 1 27 Equipment closets considering locations of 2 11 Ethernet interface APC 1 10 Ethernet interface o...

Page 176: ...oyment planning 2 1 expanding 4 2 installing and configuring 3 2 overview of 1 2 part numbers 1 28 specifications 1 24 topologies and system limits 1 18 troubleshooting and testing 5 1 IP address assignment for non routed ICN topology 1 20 for routed ICN topology 1 23 B 2 IP Addressing Default Gateway 2 32 2 34 Subnet Mask 2 32 2 34 ITS infrastructure components interconnecting 3 4 K Known issues ...

Page 177: ...the ITS 1 2 P Part numbers 1 28 Partnered AP Controller 3 25 3 27 3 29 3 30 3 38 3 39 Partnered APC 2 32 2 33 Patient environment boundaries of 2 2 Philips Smart hopping technology 1 3 Physical Address 4 11 Physical space assessment performing 2 4 Power draw ratings for ITS devices 1 13 Power LED 1 10 Power over Ethernet PoE Unit description of 1 12 illustration of 1 12 testing 5 5 Power requireme...

Page 178: ...sing 2 22 Standard AP description 1 3 Star topology for Sync Units 2 16 STATUS tab 3 40 Symmetrical patient room layout providing RF coverage for 2 6 Sync Loss Alert 3 31 Sync network planning layout of 2 14 Sync Unit cable delay switch 1 12 LEDs 1 11 Master Slave toggle switch 1 12 testing 5 4 Synchronization Unit illustration of 1 11 overview of 1 11 System ID 3 15 System limits 1 24 T Terminolo...

Page 179: ...ing 3 16 3 33 troubleshooting known issues 5 8 UTP Cable Connectors on Core AP 1 8 UTP Cable Connectors on remote antenna 1 8 W WiFi interference avoiding 2 23 Wireless headsets as 2 4 GHz interference source 2 21 Wireless Medical Telemetry Service WMTS band 1 2 WMTS Channels 2 32 3 26 3 29 3 38 WMTS RF Access Code 2 32 Worksheets ITS installation 2 25 3 4 WWW ASHE ORG 1 15 Z ZigBee channel used f...

Page 180: ...Index 8 Index ...

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