5
VU-ACD™/100 Maintenance Guide – Host/DOS
Index
time synchronization 5-15, 5-16
troubleshooting 4-4
Multiport Serial I/O 2-61 thru 2-66
Multistation Access Unit (MAU) 4-28
N
Net-VU, 1-1
audit 2-87, 2-88, 4-26
configuration changes 1-3, 3-8, 5-1, 5-10, 5-12, 5-14
data link 1-4, 3-6
Event Log 2-21 thru 2-24, 3-4
InterLink 5-15
Internet ACD topology 1-4
LAN connectivity 1-5
Link Log 2-20
MIS synchronization 5-13
Node Configuration 2-33, 2-40, 2-41, 2-45, 4-27
probe 2-84, 2-85, 2-86, 4-26
provisioning 2-79 thru 2-83, 4-26, 4-27
RC/V 1-4, 5-12
switch initialization 2-72 thru 2-78, 5-13
switch name 4-3
time synchronization 5-15, 5-16
troubleshooting 4-4
Web page 2-79, 5-14
Net-VU Node Configuration 2-40, 2-41
NETSTAT (TCP/IP) 4-29
Network Interface Card (NIC) 1-5, 4-28, 4-29
Network Operations Protocol (NOP) 2-36,4-9, 4-15, 4-17,
5-5
NIC –
see Network Interface Card
Night Service 4-21
Nightly Backup 3-1, 3-2
Node Configuration 2-33, 2-45
5ESS provisioning 4-26, 5-14
InterLink 5-15
MultiLink 2-33, 5-28
overview 2-31
Node Description 2-34, 2-38, 2-39, 2-40, 2-42, 2-43, 2-44
NOP –
see Network Operations Protocol
NOPADDR 4-17
NOS_QUANTITY_OF_SVCS 4-12, 4-23
NT1X89AA MPC circuit pack 4-14
O
OFCENG, 4-23
OFCOPT, 4-13, 4-23
Office Parameters 4-9
ACD_MIS_OUT_EVENT_BUFFER_SIZE, 4-10
displaying/changing 4-12, 4-13
MAX_ACDMIS_SESSIONS 4-11
NOS_QUANTITY_OF_SVCS 4-10
overview 4-9
Overflow routing 4-21
P
Packet Assembler/Disassembler (PAD) 4-9
configuration 2-31, 2-34 thru 2-37
link occupancy 4-25
MultiLink configurations 4-9
PAD –
see Packet Assembler/Disassembler
Parallel printer port 2-67, 2-68, 2-69
Password
create/change maint logon password 2-30
PAD configuration 2-36
PC/8e, 2-32
Personal Identification Number (PIN) 5-4
PIN –
see Personal Identification Number
PING (TCP/IP) 4-29
Pool name & password 2-37
PORTS Modules 2-32
Preventive Maintenance
cable inspection 3-3
general cleaning 3-3
LAN 3-3
nightly backup 3-1
overview 1-1, 3-1
printer maintenance 3-2
system backup/restore 3-2
Primary directory numbers 4-22, 5-1
Printers
dial-up serial printer 5-24, 5-25
direct connect serial printer 5-23
local printer 5-22
preventive maintenance 3-2
removing 5-27
system printer configuration 2-67, 2-68, 2-69
troubleshooting 4-6
Probe (5ESS) 2-84, 2-85, 2-86, 4-26
Problem identification 4-1, 4-2
agent position transfers 5-4
BCS upgrades 5-5
Load Management macros 5-5
reassigning directory numbers 5-2
security device parameters 5-3
Product Support 1-2. 5-29
Q
QIC tape drive
cartridge capacities 2-9
cleaning requirements 3-3
drive parameters 2-48
R
RC/V –
see Recent Change/Verify
Real-Time Display
ACD MIS shut down warning 3-7
data link interruption 3-5, 3-6
Disk Usage Alarm 3-6, 3-7
Load Management macro executed message 3-7
messages 3-5
troubleshooting 4-6, 4-7
Reboot system 2-6, 2-7
Recent Change/Verify (RC/V) 1-4
5ESS provisioning 4-26
configuration changes 3-8, 5-12
messages 5-13
provisioning 3-6
troubleshooting 4-3
Release Notes 5-30
Reset All External Displays 2-70
Remote maintenance 4-7
modem configuration 2-46, 2-47
Product Support 1-1
Remote terminals
