4-18
Troubleshooting
VU-ACD™/100 Maintenance Guide – Host/DOS
4.2.4.6
Table ACDMISPL
Table
ACDMISPL
establishes pools and their associated passwords and protocols. Datafill Table
ACDMISPL
according to NTP Common Customer Schema, 297-2001-451.
Table 4.4 lists the field names and parameters for Table
ACDMISPL
.
Table 4.4: Table ACDMISPL – Parameters
Field name
Value
Comments
POOL
1-16 alphanumeric characters
Enter a legal user pool name assigned in the CI
command, PERMIT.
PASSWORD
5-8 alphanumeric characters
Enter the password associated with the pool.
PROTOCOL
BCSnn
Enter the BCS cycle in which the protocol was
implemented.
OUTEVENT
10-200
Enter the size of the ACD MIS Outqueue on a
per session basis. The default is set equal to
the current value of office parameter
ACD_MIS_OUT_EVENT_BUFFER_SIZE.
NOTE: OUTEVENT can only be updated to a
new value if there is no active ACD MIS session
corresponding to the pool.
A datafill example of Table
ACDMISPL
follows:
TABLE ACDMISPL:
POOLPASSWORDPROTOCOLOUTEVENT
----------------------------------------------------------------
POOL1ACDMIS1BCS27110
