PanaVoice Courier Installation Manual 84
TRANSLATION NUMBERS
This feature allows the Courier to direct incoming callers, based on an input code, to a
distinct extension number. The codes can be varied from Social Security numbers, to
account numbers, to zip codes, etc.
This feature is particularly helpful in applications where you may advertise in a particular
medium, and publish a number you want the incoming callers to dial once they have
entered the system. You can then accurately direct that caller to a particular operator
responsible for that geographic area for example.
B
R O W S E
From the Courier OutLook Bar, under the Translation Numbers tab, click the Browse
icon. The following screen appears:
This area provides the System Administrator the ability to browse the VMB Column
(voice mailbox or extensions) for any
previously
defined translation numbers.
G
UIDEL INE S
To see entries displayed on the next page (if any), use the scroll bar to the right of the
screen, which appears when the screen is full.
To change the extension number associated with a range of numbers:
Click with the mouse to move to the extension number you want to change.
Type over the current information and press the [Enter] key.
Note: To delete a translation number and all related information, see Delete Translation Numbers.
Summary of Contents for PanaVoice Courier
Page 15: ...PanaVoice Courier Installation Manual 14 TW O PO RT COURIER SC H EM AT IC...
Page 16: ...PanaVoice Courier Installation Manual 15 FO U R PO R T COURIER PLUS SCH EM AT I C...
Page 17: ...PanaVoice Courier Installation Manual 16 FO U R PO R T COURIER UMS SC H EM AT I C...
Page 80: ...PanaVoice Courier Installation Manual 79 COURIER QUICK REFERNCE CARD...