Panasonic PanaVoice Courier, Installation Manual

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PanaVoice Courier Installation Manual 62
A
UDIOTEX
In default, all System Greetings are associated with Information Only Mailbox number
999. To utilize another Information Only mailbox and associate it with a particular
System Greeting, enter the IOM mailbox number here.
Note: If a new greeting is recorded and scheduled but an Audiotex Entry field is not assigned it
will automatically use information Only mailbox 999.
D
EFINING A NEW
R
OOT
L
EVEL
IOM
To re-assign any System Greeting to a new IOM (Information Only Mailbox) that has
already been created, go to the System Greeting Maintenance section, select the
System Greeting, and, in the Audiotex entry field, enter the new IOM number.
Once this has been accomplished, the Auto Attendant will follow the single-digit dialing
plan of the new IOM, and play the appropriate message that has been assigned
according to the message schedule.
You also have the ability to assign an operator extension and/or fax extension to be
associated with each System Greeting, in the Drop Extension field. The operator
extension is where callers are transferred when they press zero (0), or timeout with no
entry. The fax extension is where calls are transferred when Courier detects the fax tone
of a fax machine.
F
AX
Enter the extension number of the FAX machine associated with the System Greeting.
The extension number must first be defined in Mailbox Maintenance, as an Attendant
type mailbox. When Courier takes a call and detects a FAX tone from the calling
machine, the call is routed to this extension number.