Panasonic PanaVoice Courier, Installation Manual

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PanaVoice Courier Installation Manual 29
As the Courier Engine screen activates, critical errors may be denoted on a flashing
red screen. Things such as not having the security key attached, a non-approved
voice board, no system greeting selected, etc. can cause these critical errors to
appear. Normally, there is no error message and after a brief period, the Courier
system is ready to answer calls. The following screen will appear:
You will notice the critical system version numbers listed at the top left of the Courier
Engine screen. The security key serial number is also listed here. These items may
be needed for support purposes or when upgrading your Courier system.
At the bottom left of the screen are Week To Date and Month To Date system
statistics. By clicking the appropriate MTD or WTD button, you can see Calls
received, notification calls placed, incoming fax calls, calls dropped to the operator,
and number of times all ports were busy.
Note: At this point, all of the appropriate programs have been successfully loaded and the
Courier is now ready to process calls.
RECAP:
♦
The Service Overlord is the tool used to start and stop the Courier voice processing
application.
♦
The Serial Overlord icon is used most often for viewing serial link packet information.
♦
The Winsock Overlord is seldom displayed.
♦
The Courier Engine splash screen will normally be running on the system.
You can view these programs at any time. However, remember to MINIMIZE THE
APPLICATION WHEN EXITING, as opposed to clicking the “X” at the upper right hand
corner. Clicking the “X” will shut down the program, which is not what you want to
accomplish.