Panasonic PanaVoice Courier, Installation Manual

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PanaVoice Courier Installation Manual 68
To delete an entry assigned to a number,
♦
Left click
♦
Then right click the number and
♦
Choose Clear Number.
Once an IOM is built, you can then associate any System Greeting to it. The System
Greeting will be played according to the Greeting Schedule.
You can also provide multiple levels of branching by simply inputting a new IOM number
into any one of the available one digit dialing fields. (You must build the new IOM
through Mailbox Maintenance). There is no limit to the levels of branching using this
method.
Should you wish to branch from any of the single digit options defined in Audiotex
mailbox 999, and present another series of options to choose from, it is necessary to do
additional programming as follows.
♦
Click on the Mailboxes tab.
♦
Click on the Maintenance icon.
♦
Add the appropriate number of Information Only Mailboxes.
♦
Return to the Audiotex section and enter the Information Only Mailbox number you
just created.
♦
Click Apply.
♦
Right click any option and choose “Change Root”.
♦
Enter the new Information Only Mailbox number.
You are then presented with the 0-9 branching options for this IOM.
In Audiotex, you must define the one-digit dialing pattern used to perform branching.
Branching allows the caller to dial single digits in order to be transferred to another
extension, mailbox, or the System Greeting.
There are 3 areas to program in order to accomplish Audiotex branching:
1. MAILBOX SETUP
2. Audiotex Parameters
3. Audiotex Branching
Courier displays the system default Information Only Mailbox (IOM) 999. Depending
upon mailbox number length, the system default IOM may be 99, 9999,or 99999 under
which Branching is initially defined.