Panasonic PanaVoice Courier, Installation Manual

Page: 62 / 141

PanaVoice Courier Installation Manual 61
From the Courier OutLook Bar, under the System Greetings tab, click the Maintenance
Icon. The following screen appears:
C
URRENT
D
EFAULT
S
YSTEM
G
REETING
If a System Greeting Schedule is not defined and scheduled, the ‘Current Default
System Greeting’ will be heard when calling the Courier.
To define a System Greeting as the Default Greeting, left click, then right click on the
Name of the Greeting you want Courier to play. It will then be displayed at the top of the
System Greeting Maintenance screen, under ‘Current Default System Greeting.’
S
YSTEM
G
REETING
N
AME
Click on a System Greeting. Then enter the description of the System Greeting.
E
XTENSION
If a caller does not dial a digit during the System Greeting, the Courier will automatically
drop the caller to the extension number set in this field. The Courier will dial the
extension and then follow whatever instruction is set for that specific extension’s mailbox.
A System Greeting Drop Extension can be defined for each System Greeting, in the
System Greeting Maintenance section.
The Operator Drop Extension is defined under the Operator Parameters section, and
allows callers to be dropped to this extension if they dial nothing or dial zero during the
System Greeting (if no System Greeting Drop Extension is defined).
Note: The Courier first looks for an entry in the System Greeting Drop field, and, if no entry is
found, looks at the Operator Drop extension number as the second choice. If both are designated,
the System Greeting Drop Extension takes priority. If neither is designated, the Courier will say
“thank you” and disconnect the call.