Panasonic PanaVoice Courier, Installation Manual

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PanaVoice Courier Installation Manual 48
However, it can also give the caller a list of options, or send the caller to the zero
menu option.
In addition, a caller can transfer to another extension during the playing of
messages. Only other internal mailbox owners can leave messages in this mailbox.
MESSAGE NOTIFICATION OPTION
Courier utilizes two different ways to notify mailbox owners that messages have been
delivered to their mailbox. They are:
Call: When a new message is left in the user’s mailbox, Courier will call the
telephone extension. If the telephone extension is answered, Courier
says, “
You have messages. Would you like to hear them now”?
If the telephone extension does not answer, then Courier will continue
to call the extension until it does. These parameters are set in:
•
Voice Mail Parameters under:
(1) No Answer Delivery Interval, and
(2) Busy Delivery Interval.
Light: When a new message is left in the user’s mailbox, Courier activates the
message waiting light on the telephone.
TIMED FORWARD
The Courier allows a user to automatically forward calls through the Automated
Attendant to another extension during a defined period of time. When this feature is set
to
Yes , the Time Forward Ext ., Start Time , and Stop Time fields will then be activated
and information can be input. If this field is set to No , these fields are grayed out.
This feature is perfect for when a user has the same lunch hour every day and would like
the same person to cover their calls.
Note: Timed Forwarding is programmed at the system level only. If a user wants to call forward
at different times and to different people, they should use the Auto Attendant call-forwarding
feature that can be changed at the station level. A user cannot activate the Auto Attendant call-
forwarding feature during the time that the Timed Forwarding Feature is active.