Panasonic PanaVoice Courier, Installation Manual

Page: 108 / 141

PanaVoice Courier Installation Manual 107
P B X P
A R A M E T E R S
The Courier is designed to work on most all Telephone Systems in the market as an
“Interfaced Solution” using analog ports from the Telephone System. Because of the
myriad of Telephone System specifications and differences, this PBX Parameter section
is used to define specifics for the interface.
From the Courier OutLook Bar, under the Parameters Tab, click the PBX icon. The
following menu appears:
SELECT PBX TYPE – DEFAULT: UNKNOWN – NO DEFINED PBX
TYPE
A pre-defined PBX may be selected by clicking the arrow to drop down a list of PBX
names. Clicking the name will automatically populate the following PBX fields. To
custom configure a PBX, see PBX Wizard or simply click
“Unknown – No defined PBX
type” and enter the information on a field-by-field basis.
HOOK FLASH DURATION IN 100TH OF SECONDS – DEFAULT: 50
The Hook flash time is the length of time the Courier flashes the PBX system when
transferring calls. The default flash time is one-half (½) second (50 hundredths of a
second). The appropriate flash time should be available from your PBX manufacturer.
Enter from 0 to 100 by typing in the number, click the left and right arrow to increment in
1/100-second increments or click and drag the bar to adjust the timing.
Note: Most PBX manufacturers list their flash time in milliseconds; remember to convert into
hundredths of seconds before you define this value (e.g., 500 milliseconds = 50 hundredths of a
second).
DIAL PROTOCOL TO PLACE A CALL ON HOLD – DEFAULT: &,
The Hold Protocol is the dial sequence, which places the original caller on hold prior to
transferring the call. An ampersand (&) represents a flash, a comma (,) represents a 1-
second pause, a semicolon (;) represents a 3-second pause, and a percentage sign (%)
represents a 5-second pause. You can enter whatever DTMF sequence is required by
the PBX system into this field (e.g., &,#4).
DIAL PROTOCOL TO TRANSFER A CALL TO ANOTHER
EXTENSION – DEFAULT: (BLANK)