Panasonic PanaVoice Courier, Installation Manual

Page: 112 / 141

PanaVoice Courier Installation Manual 111
TIMES TO RETRY A DROPPED CALL TO OPERATOR IF NO
ANSWER – DEFAULT: 0
This field defines the number of times Courier will attempt to send a call to an operator
who does not answer, if the caller has timed out. Once the amount of times has expired,
Courier will inform the caller that the operator is not available and will ask the caller to try
back at a later time. Enter from 0 to 99 times by typing the number or click the right or
left Icon to increment by one.
TIMES TO RING AN OPERATOR BEFORE RETURNING NO
ANSWER – DEFAULT: 4
When a call drops to the operator, this field defines the number of rings that the Courier
calls the operator. Once the amount of rings set here is reached without the operator
answering, the Courier will automatically send the caller to the system administrator
mailbox. Enter from 3 to 10 rings by typing the number or click the right or left Icon to
increment one ring at a time.