NEC UX5000, Manual

Page: 318 / 588

Unscreened Transfer
300
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Chapter 2: Features UX Mail Manual
Related Features
Answering Table (page 54)
Determines how the Automated Attendant answers outside calls on each voice mail port.
Automated Attendant (page 68)
The Answering Table determines how the Automated Attendant answers calls.
Call Routing Mailbox (page 88)
The mailbox associated with an Answering Table that specifies which dialing options (Dial Action
Table) and announcements are available to Automated Attendant callers.
Caller ID (page 97)
Voice mail provides Caller ID data for an Unscreened Transfer as the call is ringing.
Dial Action Table (page 116)
Defines the dialing options for the Call Routing Mailbox chosen by the active Answering Table.
Forced Unscreened Transfer (page 145)
The Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened
Transfers.
Monitored Transfer (page 230)
Monitored Transfer combines the features of a Screened Transfer with an Unscreened Transfer.
Screened Transfer (page 270)
After an Automated Attendant caller dials an extension, voice mail calls (screens) the destination exten-
sion to see if the transfer can go through.
With Active Greeting
Not Recorded 1. Puts call on Hold.
2. Briefly tries extension
(i.e., tests for status), then
hangs up to transfer call
unscreened.
- If answered , connects call
(just like a UX5000
transfer).
- If unanswered in a default
UX5000, plays name (if
recorded) or extension
number. Voice mail then
prompts caller to leave a
message.
1
1. Puts call on Hold
2. Briefly tries extension
(i.e., tests for status), then
hangs up to transfer call
unscreened.
3. In a default UX5000
after the Transfer Recall
time, plays name (if
recorded) or extension
number. Voice mail then
prompts caller to leave a
message.
1
1. Puts call on Hold.
2. Briefly tries extension
(i.e., tests for status), then
hangs up leaving the call
on Hold for the UX5000
Hold Recall interval.
3. Follows normal UX5000
Hold Recall routing.
If Auto Attendant Do Not Disturb is on (see page 60 for more on this feature):
Extension Idle Extension Busy Extension in DND
With Active Greeting
Recorded 1. Sends call immediately to mailbox:
-Plays greeting.
-Prompts caller to start recording.
With Active Greeting
Not Recorded Option not available.
1
Custom UX5000 programming may redirect the unanswered call (for example, to a hunt group or another extension).