NEC UX5000, Manual

Page: 40 / 588

Some Common UX Mail Applications
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Installation UX Mail Manual
Application 1: Having the Automated Attendant Answer Outside Calls
22-02-01: I
NCOMING
C
ALL
T
RUNK
S
ETUP
Assign Service Type 4 to each trunk you want to be a DIL. Make a separate entry for each Night
Service mode.
✔
By default, trunks are Service Type 0 (Normal).
22-07-01: DIL A
SSIGNMENT
For each trunk you designated as type 4 above, enter the UX Mail master extension number (nor-
mally 700) as the DIL destination.
✔
By default, there are no DIL destinations programmed.
Default Setup
Outside calls are not answered by the Automated Attendant.
• There are no Direct Inward Lines (DILs) routing to the UX Mail master extension number.
Application Summary
1. Change the trunks you want the Automated Attendant to answer as DILs (type 4 ).
2. Set up the DILs to terminate at the voice mail master number.
3. Once steps 1 and 2 are complete:
• All outside calls are answered by Answering Table 1.
• Answering Table 1 has four schedules (1-4).
- Schedule 1 runs Monday-Friday from 8:30AM to 12:00PM and uses Call Routing Mailbox 811.
- Schedule 2 runs Monday-Friday from 12:00PM to 5:00PM and uses Call Routing Mailbox 812.
- Schedule 3 runs Monday-Thursday from 5:00PM to 8:00AM and uses Call Routing Mailbox 813.
- Schedule 4 runs Friday-Monday from 5:00PM Friday to 8:00AM Monday uses Call Routing Mailbox 814.
• Call Routing Mailboxes 811 and 812 use Dial Action Table 1.
• Call Routing Mailboxes 813 and 814 use Dial Action Table 2.
• Dial Action Tables 1 and 2 have the same dialing options (see Step 4 below).
4. Dial Action Tables 1 and 2 allow outside callers to:
- Dial system extensions (if installed) 301-399 and 400-499.
- Dial 0 for an operator (normally extension 301).
- Dial * + Extension to leave a Quick Message in a mailbox.
- Dial # + Extension to remotely log on to their mailbox.
- Wait on the line to be automatically routed to the operator.
1. Set up trunks as Direct Inward Lines.
2. Have the Direct Inward Lines terminate to the UX Mail master extension number (normally 700).
3. Review the default Automated Attendant setup.