Directory Dialing
122
◆
Chapter 2: Features
UX Mail Manual
Step 4
Record a name for each mailbox to which you want to Directory Dial.
4.1
From a System Administrator’s mailbox (301),
- Press
[Admin]
+
[Subs]
+
[Name]
+ Mailbox
[Rec]
+
[Done]
.
- This will help resolve routing conflicts (for example, between two co-workers with the
same first name).
- You can optionally have extension users record their own names.
✔
By default, there are no names recorded.
Step 5
Define the leading digit for the range of mailboxes or extensions to which you want to
Directory Dial.
5.1
To have Directory Dialing Screened Transfer (TRF) callers:
5.1.1
C
USTOMIZE
: D
IAL
A
CTION
T
ABLES
- In the Dial Action Table, for the range’s leading digit program
Action
= TRF and
Number
= XXX.
- For example, to have Directory Dialing Screened Transfer to extensions in the 300-
399 range, for digit 3 be sure
Action
= TRF and
Number
= XXX.
- For Call Routing Mailboxes, this action routes callers to that mailbox’s Welcome
Message and Instruction Menu for additional dialing options.
- For Directory Dialing Mailboxes, this action routes callers to that mailbox’s Direc-
tory Dialing message.
- For Distribution Mailboxes, this action lets callers leave a message for the associ-
ated Distribution List.
- For Guest Mailboxes, this action lets callers leave a message in the Guest Mailbox.
- For Interactive Mailboxes, this action lets callers access the Interactive Mailbox and
use Interactive Messaging.
- For Message Center Mailboxes, this action lets callers leave a message in the Mes-
sage Center Mailbox.
- For Network Alias Mailboxes, this action lets callers leave a message in the Net-
work Alias Mailbox.
- For Subscriber Mailboxes, this action makes a Screened Transfer to the subscriber’s
extension.
✔
By default, digit 3
Action
= TRF and
Number
= XXX.
5.2
To have Directory Dialing Unscreened Transfer (UTRF) callers:
5.2.1
C
USTOMIZE
: D
IAL
A
CTION
T
ABLES
: UTRF A
.
- In the Dial Action Table, for the range’s leading digit program
Action
= UTRF and
Number
= XXX.
- For example, to have Directory Dialing Unscreened Transfer to extensions in the
300-399 range, for digit 3 be sure
Action
= UTRF and
Number
= XXX.
- For Call Routing Mailboxes, this action routes callers to that mailbox’s Welcome
Message and Instruction Menu for additional dialing options.
- For Directory Dialing Mailboxes, this action routes callers to that mailbox’s Direc-
tory Dialing message.
- For Distribution Mailboxes, this action lets callers leave a message for the associ-
ated Distribution List.
- For Guest Mailboxes, this action lets callers leave a message in the Guest Mailbox.
- For Interactive Mailboxes, this action lets callers access the Interactive Mailbox and
use Interactive Messaging.
- For Message Center Mailboxes, this action lets callers leave a message in the Mes-
sage Center Mailbox.
- For Network Alias Mailboxes, this action lets callers leave a message in the Net-
work Alias Mailbox.
- For Subscriber Mailboxes, this action makes an Screened Transfer to the sub-
scriber’s extension.
✔
By default, digit 0
Action
= UTRF and
Number
= 0 (the operator).
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...