Call Waiting
96
◆
Chapter 2: Features
UX Mail Manual
Programming
Step 1
Check the Call Waiting string.
1.1
C
USTOMIZE
: M
AILBOX
O
PTIONS
E
DIT
: S
UBSCRIBER
- The Call Waiting string is automatically set up during voice mail installation.
Do not
change this option from its default value
.
✔
The default value for this option is
FW
(followed by the extension number).
Step 2
Turn Call Waiting On for the Subscriber Mailbox.
2.1
S
EE
O
PERATION
BELOW
.
Operation
Compatibility Guidelines:
■
When using the UX Mail Administrator to enter dial strings,
take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
Turning Call Waiting On or Off
(If you don’t see a Soft Key, press
More>
until it appears.)
Log onto Subscriber Mailbox.
[Optns]
Access the Mailbox Options Menu.
• Alternately dial
OP
(67).
[Callwt]
Access Call Waiting.
• Alternately dial
CW
(29).
Voice mail plays a summary of your Call Waiting setting.
• By default, Call Waiting is turned off.
[On] [Off]
Turn Call Waiting on or off.
• Alternately dial
O
(6).
[Back]
Go back to the Mailbox Options Menu.
• Alternately dial #.
Options
●
Dial
0
for recorded help in any menu or sub-menu.
Using Call Waiting
For the outside caller:
1.
After Automated Attendant answers, dial busy extension.
■
You can also use Directory Dialing, if available.
2.
When you hear:
“Extension xxx is busy. To leave a message, press 1. To wait for the extension to become available,
press 2. For other options, press 3.”
■
Dial 1 to leave a message in the called extension’s mailbox.
■
Dial 2 to send a Call Waiting to the busy extension.
(If the extension still doesn’t answer, you’ll go to the extension’s mailbox so you can leave a message.)
■
Dial 3 to go back to the Automated Attendant.
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...