Go To A Mailbox
152
◆
Chapter 2: Features
UX Mail Manual
Related Features
The Automated Attendant can automatically answer incoming calls, play an announcement, and provide
dialing options to callers.
The GOTO action is a Dial Action Table option.
Be sure the Instruction Menu for the active Call Routing Mailbox describes how to use the GOTO action.
Programming
Step 1
Assign a GOTO action to the active Dial Action Table.
1.1
C
USTOMIZE
: D
IAL
A
CTION
T
ABLES
: GOTO A
336).
1.1.1
To go to a Routing Mailbox, enter the mailbox number in the corresponding
Number
option.
- For example, to have key 8 route to Announcement Mailbox 800, enter GOTO in the
Action
option and 800 in the
Number
option.
1.1.2
To allow Automated Attendant callers to select a Routing Mailbox, enter XXX in the
corresponding
Number
option. The key you choose must represent the first digit in the
mailbox numbers.
- For example, to allow callers to dial 800-899 for Routing Mailboxes 800-899, for
key 8 enter GOTO in the
Action
field and XXX in the
Number
field.
✔
By default, there are no GOTO actions assigned.
Operation
Compatibility Guidelines:
■
When using the UX Mail Administrator to enter dial strings,
take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
Using the Automated Attendant GOTO Action
For the outside caller:
1.
After Automated Attendant answers, the voice prompts will instruct you on which digits to dial.
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...