Conversation Record
108
◆
Chapter 2: Features
UX Mail Manual
Conversation Record
Description
Conversation Record allows a subscriber to record their active call as a new message in their mailbox, which
they can review later on. Conversation Record can be helpful when an extension user is on a call that
involves a lot of detail (such as a technical discussion or extensive directions). Rather than taking notes as
the call progresses, the user can record the conversation and carefully review it later on. Voice mail broad-
casts a beep and a voice prompt to the callers as Conversation Record begins. After calling their mailbox, the
subscriber can save, edit, or delete the recorded conversation.
Related Features
Conversation Record is only available to subscriber extensions.
Programming
Step 1
In UX5000 programming, assign a Conversation Record key.
1.1
In
15-07-01: P
ROGRAMMING
F
UNCTION
K
EYS
, assign a keyset programmable key as a record key.
- The voice mail Record Key is code 78.
✔
By default, a keyset does not have a voice mail Record Key.
1.2
In
45-01-06: R
ECORD
A
LERT
T
ONE
I
NTERVAL
T
IME
, set how often the conversation record beep
should repeat.
✔
By default, the beep repeats every 30 seconds.
Step 2
Enable the Conversation Record Beep and Warning.
2.1
C
USTOMIZE
: M
AILBOX
O
PTIONS
E
DIT
: S
UBSCRIBER
: [M
432).
- If enabled, all parties on a call being recorded will hear the voice prompt
Recording
fol-
lowed by a beep when the extension user initiates Conversation Record. If disabled, the
voice prompt and beep will not occur.
-
Disabling this option may be interpreted as an invasion of privacy.
✔
By default, this option is enabled (Yes).
Caution
The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record
telephone conversations or other sound activities, whether or not contemporaneous with trans-
mission, may be illegal in certain circumstances under federal or state laws. Legal advice should
be sought prior to implementing any practice that monitors or records any telephone conversa-
tion. Some federal and state laws require some form of notification to all parties to a telephone
conversation, such as using a beep tone or other notification methods or requiring the consent of
all parties to the telephone conversation, prior to monitoring or recording the telephone conver-
sation. Some of these laws incorporate strict penalties.
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...