NEC UX5000, Manual

Page: 297 / 588

Subscriber Mailbox
UX Mail Manual Chapter 2: Features
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Subscriber Mailbox
Description
A Subscriber Mailbox is the type of mailbox assigned to a UX5000 extension. The terminal assigned to the
Subscriber Mailbox is called the subscriber’s extension. When an extension user accesses their voice mail,
they are using their Subscriber Mailbox. It provides voice messaging services.
For a brief overview of the features available at a Subscriber Mailbox, review the Related Features below.
Then, go to the individual feature to find out how it operates and any programming required to make it work.
Related Features
Automated Attendant (page 68)
The Automated Attendant can route callers to a Subscriber Mailbox.
Auto Erase or Save (page 63)
After a subscriber listens to a message in their Subscriber Mailbox, voice mail can automatically erase or
save the message.
Auto Forward (page 64)
Messages left in the Subscriber Mailbox can automatically forward to another mailbox.
Bilingual Voice Prompts (page 73)
Choose the language that a subscriber hears they log onto their Subscriber Mailbox.
Call Announcing (page 78)
Call Announcing lets the subscriber know who is calling before they answer an Automated Attendant call.
Call Blocking (page 81)
The Subscriber Mailbox can block calls from the Automated Attendant. If enabled, the mailbox will
block Screened Transfers (TRFs), Unscreened Transfers (UTRFs), and Directory Dialing (DIRF and
DIRL) transfers from the Automated Attendant.
Call Queuing (page 84)
Automated Attendant callers can queue (wait in line) for a subscriber’s busy extension. Voice mail tells
them their position in line while they wait.
Call Waiting (page 95)
Automated Attendant callers can wait in line (without hanging up) for a busy subscriber’s extension to
become free.
Centralized Voice Mail (page 101)
A single voice mail can provide can provide Voice Mail/Automated Attendant service for multiple
UX5000s.
Confidential Message (page 106)
A Subscriber Mailbox user can send a Confidential Message.
Conversation Record (page 108)
Enable or disable the Conversation Record beep for the Subscriber Mailbox.
Directory Dialing (page 120)
Callers can use Directory Dialing to access a Subscriber Mailbox.
External Extension (page 137)
A subscriber can have calls from the Automated Attendant automatically route on another trunk to an
outside number.
First Time Tutorial (page 139)
Voice mail can play a brief tutorial to the subscriber when they first log onto their Subscriber Mailbox.
Listening to Messages (page 173)
Review this feature to learn which features are available to a subscriber while listening to messages.