Message Notification for Urgent Messages
UX Mail Manual
Chapter 2: Features
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Message Notification for Urgent Messages
Description
A Subscriber, Guest, or Message Center Mailbox user can set up Message Notification to provide unique
handling for urgent messages. A user can be notified of just urgent messages, or be notified of all messages
but have urgent messages given priority and special handling. This ensures that important messages always
get through.
If the user sets up Message Notification just for urgent messages, only urgent messages will initiate a notifi-
cation callout. Other types of messages will be received as new messages in the mailbox, but will not notify
the mailbox user.
When the user sets up Message Notification for all messages, urgent messages automatically have priority
and can have unique callout routing. In the example below, non-urgent messages will notify the home office
first, while urgent messages will immediately call the user’s cell phone. See
for more on how to set this up.
Related Features
Once activated by the Subscriber, Guest, or Message Center mailbox user, Message Notification dials up
to 3 numbers to let the recipient know they have a new message in the mailbox.
Programming
No additional programming required.
Operation
for more.
Notification Group
Urgent Message Notifica-
tion Group Priority
Destination
1
3
Home Office
2
2
Pager
3
1
Cell Phone
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...