Auto Help
66
◆
Chapter 2: Features
UX Mail Manual
Auto Help
Description
A Subscriber, Guest, Message Center, or Network Mailbox user can enable a
full
or
abbreviated
set of voice
prompts to guide them while using their mailbox. An inexperienced voice mail user may want to leave Auto
Help enabled. This ensures that they will get the maximum possible assistance from the voice prompts while
using their mailbox. An expert user that has mastered the voice mail features may want to turn off Auto
Help. The voice prompts are not needed since the expert user already knows the options and codes.
Related Features
Voice mail provides voice prompts in 2 languages.
If a mailbox user dials an incorrect code or forgets what to dial while in their mailbox, they can request
help from the voice mail voice prompts.
Voice Prompts provide real-time instructions on how to use the voice mail features. The Voice Prompts
are provided by default, but can be rerecorded as required by the System Administrator.
Programming
No additional programming required.
Operation
Turning Auto Help On or Off
(If you don’t see a Soft Key, press
More>
until it appears.)
Log onto Subscriber, Guest, Message Center, or Network Mailbox
[Optns]
Access the Mailbox Options Menu.
• Alternately dial
OP
(67).
[AHelp]
Access Auto Help
• Alternately dial
AH
(24).
Voice mail plays a summary of your Auto Help setting
• By default, Auto Help is turned on
[On] [Off]
Turn Auto Help on or off
• Alternately dial
O
(6).
[Back]
Go back to the Mailbox Options Menu
• Alternately dial
#
.
Options
●
Dial
0
for recorded help in any menu or sub-menu.
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...