NEC UX5000, Manual

Page: 115 / 588

Caller ID
UX Mail Manual Chapter 2: Features
◆
97
2
Caller ID
Description
Caller ID is a telco service that provides a caller’s number and optional name. The UX5000 can pass this infor-
mation to voice mail to enable
C
ALLER
ID A
UTOMATIC
T
RANSFER
(
PAGE
98)
and
M
AKE
C
ALL
(
PAGE
186)
features.
Related Features
Caller ID Automatic Transfer (page 98)
The Automated Attendant can answer a call, analyze the caller’s number, and automatically transfer the
call to a specified destination.
Make Call (page 186)
An extension user can listen to a voice message and dial a code to return the call without knowing the
caller’s number.
Programming
Voice Mail Programming
No additional programming is required to enable Caller ID in voice mail.
UX5000 Programming
Step 1 Be sure the telco provides Caller ID to the UX5000.
Step 2
Check the following UX5000 programming to be sure it is set up to receive Caller ID and pass
it to the UX Mail.
2.1 14-01-22: B
ASIC
T
RUNK
D
ATA
S
ETUP
- C
ALLER
ID
TO
V
OICE
M
AIL
- Enter 1 (Yes) to enable this option.
✔
By default, this option is disabled.
2.2 14-02-10: A
NALOG
T
RUNK
D
ATA
S
ETUP
- C
ALLER
ID
- Enable ( 1 ) a trunk’s ability to receive Caller ID data.
✔
By default, a trunk’s ability to receive Caller ID data is disabled (0).
2.3 20-09-02: C
LASS OF
S
ERVICE
O
PTIONS
(I
NCOMING
C
ALL
S
ERVICE
) - C
ALLER
ID D
ISPLAY
- Enter 1 (Yes) to enable the Caller ID display at an extension.
✔
By default, this option is disabled.
2.4 20-06-01: C
LASS OF
S
ERVICE FOR
E
XTENSIONS
- Assign Class of Service to extensions.
✔
By default, extension 301 has Class of Service 15. All other extensions have Class of Ser-
vice 1.
Operation
N/A
Compatibility Guidelines:
■
Be sure the UX5000 is configured to pass Caller ID to the voice mail ports.