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Calls and Voicemail

HD Voice capable*

Enjoy crystal-clear conversations.

Make a call

1. To make a call, tap Phone

 

from the Home screen.

2. Enter the number using the 

Dialer

, or choose a contact 

from the 

Contacts

  , 

Recent

   , 

or

 Favorites

   tab and tap the 

number to place the call.

Check voicemail

1. From the Home screen, tap 

Phone

Dialer

.

2. Touch and hold the 

1 key

   , then follow the 

prompts to set up your voicemail.

Use call waiting

1. While on a call, you will hear a 

tone if another call comes in. 

Swipe up to accept and place 

the current call on hold, or swipe 

down to reject the call. The caller 

will be sent to voicemail.

2. Tap

to merge calls or tap the 

other call to switch between 

active calls.

* To experience Cricket HD Voice, both callers must have a 

compatible HD Voice–capable smartphone and make the call 
over Cricket’s LTE network or a compatible network. Cricket’s LTE 
coverage is not equivalent to its overall network coverage. HD 
Voice calls made on a compatible device and on the LTE network 
may not experience an HD Voice connection at times of network 
congestion. Other carriers’ networks may interoperate with Cricket’s 
LTE network to support an HD Voice call.

Camera and Video

Take a picture

1. From the Home screen, tap 

Camera

.

2. Position the object or landscape 

in the viewfinder.

3. Tap   to take the picture. It will 

be automatically saved  
to 

Gallery

  . 

Make a video

1. Tap 

Video

   and tap

in the 

bottom center of the screen to 

start recording a video.

2. Tap

to stop recording. The 

video will be automatically 
saved to 

Gallery

  .

3. Tap   to take pictures while 

recording. The photo will be 

automatically saved to  

Gallery

  . 

Share a picture or video

1. From the Home screen,  

tap 

Gallery

  .

2. Tap a photo or video, and then 

tap 

Share

   and select an 

option for sharing.

Personalizing Your Screen

Set your wallpaper

1. Touch and hold an empty 

space on the Home screen 

and tap 

Wallpapers.

2. Select a wallpaper and tap 

Set wallpaper

. Choose to set 

the wallpaper for the Home 

screen, Lock screen, or both.

Add app shortcuts

1. To add an app to the Home screen, 

swipe up from the bottom of the 

Home screen to access the Apps 

drawer. Touch and hold an app, 

then drag it to any Home screen.

Organize your Home screens

1. Touch and hold the app, or folder.

2. Drag the item to the desired 

position and then release.

Create app folders

1. From the Home screen, touch and hold an app, 

then drag it over to another app to create a folder.

2. Drag more apps to the folder to add them.

3. To name or rename the folder, open the folder, 

tap the title bar, and enter the desired name.

Delete app shortcuts or folders

1. From the Home screen, touch and hold an app 

shortcut or folder, then drag it to

Remove

 at 

the top left of the screen to delete it from the 

Home screen.

Cricket Services

These services make using Cricket even better 

and easier.

myCricket: 

Access billing, make a quick 

payment, view usage and access support 

from the palm of your hand.

Visual Voicemail: 

Quickly view, access, and 

play back your voicemail messages. Easily 

save important numbers and respond to 

messages by calling back or texting.

Apps on Google Play

Access Google Play

1. From the Home screen, tap  

Play Store

  .

2. Enter your existing 

Google™ account login 

or create one following the 

steps on the screen.

Navigate Google Play

1. Tap a category to browse 

apps, games, movies, 

and music organized by 

popularity or category.

2. Tap the Google Play search bar to search the 

Play Store for a specific game or app.

3. To install, tap the app and follow the instructions. 

Once installed, you will see a notification in the 

Notifications panel. Open the app from this 

notification or by locating it in the apps drawer.

Note:

 A payment method, such as Google Wallet™,  

is required to purchase apps.

Using the Touch Screen

• 

Swipe up on the screen to unlock.

• 

Use your fingertip to lightly tap  

the screen.

• 

Use quick flicks of your finger on 

the touch screen to swipe up, 

down, left and right.

• 

Spread two fingers apart or pinch 

them together on the screen to 

zoom in or out on a web page or 

Gallery image.

• 

To return to the previous screen, tap the 

Back key 

.

• 

Tap the 

Home key 

 at any time to return to the 

main Home screen. Touch and hold the 

Home 

key   

to access Google Assistant.

• 

Tap the 

Recent apps key 

 to access recently 

viewed apps.

• 

Swipe up from the bottom of the Home screen to 

access applications on your phone.

Notification panel

1. Swipe down on the Status bar to 

open the Notification panel.

2. Swipe left or right on a notification 

to delete it, or tap 

CLEAR ALL

 to 

clear all event-based notifications 

(other ongoing notifications  

will remain).

3. From the Notification panel, swipe 

down again to access the Quick 

Settings panel. Tap a setting to turn 

it on/off, or tap 

Settings

   to access full Settings.

Useful Features

 

Display Brightness:

 Swipe down from the 

Status bar twice to open the Quick Settings 

panel. Slide the adjustment bar to brighten 

or dim the display. For 

Adaptive brightness

go to Settings   > 

Display 

Adaptive 

brightness

. Tap 

Adaptive brightness

 to turn 

it on or off.

 

Volume Controls:

 Press the side volume key 

and adjust volume slider for all media and 
alerts volume together or tap 

 at the 

bottom of the pop-out volume controller to 

modify media, call, ring, and alarm volume 
individually. Tap

at the top of the volume 

pop out to toggle between 

Ring

 

Vibrate

 

, or 

Mute

 

, for all calls and notifications.

 

Flashlight:

 Swipe down from the Status bar 

to open the Quick Settings panel. Tap 

Flashlight

to turn it on or off.

 

Battery Saving Mode: 

Swipe down on the 

Status bar to open the Quick Settings panel. 
Tap 

Battery Saver

to turn it on or off.

 

Data Saver:

 Data Saver helps to reduce 

data usage by preventing some apps from 

sending or receiving data in the 

background. To use Data Saver, go to 

Settings

   > 

Network & internet 

>

 Data 

usage

. Tap 

Data Saver

 to turn it on or off.

Setting Up Your Phone

Install a Nano SIM/microSD card*

1. Gently remove the back 

cover via the notch at 

the bottom left corner. 

2. Hold the SIM card with 

metal contacts facing 

downward and the cut 

corner at the bottom left. 

Slide the card into the 

SIM slot.

3. 

microSD

NanoSIM

Hold the microSD card 

(sold separately) with 

metal contacts facing 

downward and the cut 

side on the bottom 

right. Slide the card into 

the microSD slot.

4. Replace the back cover 

and be sure to firmly 

snap all four corners 

into place.

5. Charge phone fully before 

turning on.

6. Touch and hold the Power key  

until the phone turns on.

* WARNING!

 

To avoid damage to the phone, do not use any other 

kind of SIM card or any non-standard Nano SIM card 

cut from a SIM card. You can get a standard Nano SIM 

card from your service provider.

Email

Email setup  

(Gmail, Yahoo!, etc.)

1. From the Home screen, 

tap Gmail. 

.

2. Follow the steps to set up 

your account.

Create and send  

an email message

1. Tap

from the Inbox screen to 

compose a new message.

2. Enter the recipient(s) email 

address in the 

To

 field. To 

add a carbon copy or blind 

carbon copy, tap  .

3. Enter the subject and content 

of your message. To add 

attachments, tap   and  

select 

Attach file

.

4. Tap 

 to send.

Note:

 To set up a corporate email account, contact 

your IT administrator.

Getting to Know Your  

Cricket

®

 Icon 2 Smartphone

Headset port

Receiver

Front  

camera

LED 

indicator

Proximity and 

light sensor

Touch  

screen

Microphone

USB charging & 

accessory port

Rear camera 

Flash

Speaker

Volume  

keys 

Power  

key 

Back 

removal 

notch

Text and Picture Messaging

Send a text message

1. From the Home screen, tap 

Messaging

  .

2. Tap

to create a new 

message or start a new  

group chat.

3. Enter the recipient(s) name 

from your contact list or phone 

number in the 

To

 field

4. Type your message and tap 

 to send the message.

Send a picture message

1. From the Home screen, tap 

Messaging

  . 

2. Tap

to create a new 

message or start a new 

group chat. 

3. Enter the recipient(s) name 

from your contact list or phone 

number in the 

To

 field

4. Type your message. Tap

to 

add picture files to a message.

Tap   to snap a photo, tap  to 

select photos, or tap   to add a 

voice message.

5. Tap   to send  

the message.

Note:

 Please don’t text and drive.

Quick Start Guide

Cricket

®

 Icon 2 

More Information

On the web

Detailed support information, including device 

specifications and troubleshooting, is available at 

www.cricketwireless.com/support/devices.

On the phone

• Call Customer Care at 

1-855-246-2461

 or

 

• Dial 611 from your cell phone.

Accessories

For more information concerning accessories, 

please visit your local Cricket store location or go to 

www.cricketwireless.com/shop/accessories.

Note: 

Store and online inventories may vary.

Product meets FCC Radio Frequency Exposure Guidelines—FCC 

ID XD6U325AC. This device complies with Part 15 of the FCC Rules. 

Operation is subject to the following two conditions: (1) this device 

may not cause harmful interference, and (2) this device must 

accept any interference received, including interference that may 

cause undesired operation.

© 2020 Cricket Wireless LLC. All rights reserved. Cricket and the 

Cricket logo are registered trademarks under license to Cricket 

Wireless LLC. Other marks are the property of their respective owners. 

microSDXC™ logo is a trademark of SD-3C, LLC.

DOC20200501 

Printed in USA 

Summary of Contents for Icon 2

Page 1: ...Quick Start Guide Cricket Icon 2 ...

Page 2: ... Cricket Icon 2 Smartphone Headset port Receiver Front camera LED indicator Proximity and light sensor Touch screen Microphone USB charging accessory port Rear camera Flash Speaker Volume keys Power key Back removal notch ...

Page 3: ...sold separately with metal contacts facing downward and the cut side on the bottom right Slide the card into the microSD slot 4 Replace the back cover and be sure to firmly snap all four corners into place 5 Charge phone fully before turning on 6 Touch and hold the Power key until the phone turns on WARNING To avoid damage to the phone do not use any other kind of SIM card or any non standard Nano...

Page 4: ... main Home screen Touch and hold the Home key to access Google Assistant Tap the Recent apps key to access recently viewed apps Swipe up from the bottom of the Home screen to access applications on your phone Notification panel 1 Swipe down on the Status bar to open the Notification panel 2 Swipe left or right on a notification to delete it or tap CLEAR ALL to clear all event based notifications o...

Page 5: ...rag it to any Home screen Organize your Home screens 1 Touch and hold the app or folder 2 Drag the item to the desired position and then release Create app folders 1 From the Home screen touch and hold an app then drag it over to another app to create a folder 2 Drag more apps to the folder to add them 3 To name or rename the folder open the folder tap the title bar and enter the desired name Dele...

Page 6: ...es in Swipe up to accept and place the current call on hold or swipe down to reject the call The caller will be sent to voicemail 2 Tap to merge calls or tap the other call to switch between active calls To experience Cricket HD Voice both callers must have a compatible HD Voice capable smartphone and make the call over Cricket s LTE network or a compatible network Cricket s LTE coverage is not eq...

Page 7: ... inventories may vary Product meets FCC Radio Frequency Exposure Guidelines FCC ID XD6U325AC This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 2020 Cricket Wireless LLC All rights res...

Page 8: ...e your message and tap to send the message Send a picture message 1 From the Home screen tap Messaging 2 Tap to create a new message or start a new group chat 3 Enter the recipient s name from your contact list or phone number in the To field 4 Type your message Tap to add picture files to a message Tap to snap a photo tap to select photos or tap to add a voice message 5 Tap to send the message No...

Page 9: ...ssage 1 Tap from the Inbox screen to compose a new message 2 Enter the recipient s email address in the To field To add a carbon copy or blind carbon copy tap 3 Enter the subject and content of your message To add attachments tap and select Attach file 4 Tap to send Note To set up a corporate email account contact your IT administrator ...

Page 10: ...controller to modify media call ring and alarm volume individually Tap at the top of the volume pop out to toggle between Ring Vibrate or Mute for all calls and notifications Flashlight Swipe down from the Status bar to open the Quick Settings panel Tap Flashlight to turn it on or off Battery Saving Mode Swipe down on the Status bar to open the Quick Settings panel Tap Battery Saver to turn it on ...

Page 11: ... Home screen tap Play Store 2 Enter your existing Google account login or create one following the steps on the screen Navigate Google Play 1 Tap a category to browse apps games movies and music organized by popularity or category 2 Tap the Google Play search bar to search the Play Store for a specific game or app 3 To install tap the app and follow the instructions Once installed you will see a n...

Page 12: ...ake a video 1 Tap Video and tap in the bottom center of the screen to start recording a video 2 Tap to stop recording The video will be automatically saved to Gallery 3 Tap to take pictures while recording The photo will be automatically saved to Gallery Share a picture or video 1 From the Home screen tap Gallery 2 Tap a photo or video and then tap Share and select an option for sharing ...

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