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F-25A FLEXIBLE ID CODES - ACD
OPERATING PROCEDURE
None
SERVICE CONDITIONS
1. The maximum length for an ID code is nine digits, and only the digits “0” through “9” are allowed.
2. Leading zeros are permitted, but are not meaningful, in logon ID codes. For example, “0017” is acceptable;
however, this code is identical to the code “17”.
3. Each split determines whether ID codes are required for access to the ACD system.
4. An ID code can only be assigned once in the ACD system regardless of which tenant the ID code is used for.
5. An ID code can only be used in the tenant in which it is assigned.
6. An ID code can only be used at one position at any given time. Multiple logons with the same ID code are not
permitted.
PROGRAMMING
Refer to Section 2.5 in CHAPTER 4 “ID Code Assignment”.
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
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