NEC SV8500, Programming Manual

Page: 81 / 410

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CHAPTER 4 OFFICE DATA DESIGN
Note 2:
Monday’s table starts from “00:02”. The others start from “00:00”.
Example:
• Week Schedule
Week schedule is specified by the following combination.
Time tables for ACD call processing patterns can be programmed per a day of week.
CCV Index 79 (CCVNO = 79)
Command: ACDPLT
Command: ACDWS
Week schedule No. 5 (SCH = 5)
WEEK
Mon.
Fri.
HOUR/MINUTE
01 : 00
09 : 00
12 : 00
13 : 00
17 : 00
CCVNO
70
71
78
71
79
WEEK
Sat.
HOUR/MINUTE
00 : 00
09 : 00
17 : 00
CCVNO
70
72
79
CCV Index 70 (CCVNO = 70)
Command: ACDCCV
Call processing
pattern in Night
CCV Index 71 (CCVNO = 71)
Call processing
pattern in Day
CCV Index 72 (CCVNO = 72)
Call processing
pattern for Saturday
in Day
CCV Index 78 (CCVNO = 78)
Call processing
pattern in Lunch time
Call processing
pattern after Work
CCV/W
Weekly Schedule No.
(WEEKNO)
1 (Week Schedule) 5
Note:
CCV = Call Control Vectors
Monday’s table starts from“00:02”. Others start from “00:00”.
Mon.
CCV Index 70
Fri.
CCV Index 71
CCV Index 78
CCV Index 71
CCV Index 79
00 : 02/00 : 00
09 : 00
12 : 00
13 : 00
17 : 00
24 : 00
Sat.
CCV Index 70
CCV Index 72
CCV Index 79
00 : 00
09 : 00
17 : 00
24 : 00