– 81 –
CHAPTER 4
OFFICE DATA DESIGN
Example:
•
Schedule for the type of reception services
Schedule is specified by the following combination.
Command: ACDHCE
Command: ACDHCE
Holiday Calender
Holiday
1. 1
1. 2
12. 24
Schedule No.
(SCH)
1
2
2
255
Command: ACDHSE
Command:
ACDHS
Command: ACDHSE
Holiday Schedule 1 (SCH =
1
)
Start
(HOUR/MINUTE)
00 : 00
CCVNO
10
CCV Index 10 (CCVNO = 10)
Command: ACDCCV
Call processing
pattern for
New Year Holiday
CCV Index 20 (CCVNO = 20)
Call processing
pattern in
Night of Holiday
Holiday Schedule 2 (SCH=
2
)
Start
(HOUR/MINUTE)
00 : 00
08 : 00
18 : 00
CCVNO
20
21
20
Holiday Schedule 255 (SCH=255)
Start
(HOUR/MINUTE)
00 : 00
08 : 00
18 : 00
CCVNO
100
101
100
CCV Index 21 (CCVNO=21)
Call processing
pattern in
Day of Holiday
(MONTH/DATE)
Holiday Calender
Holiday
1. 1
1. 2
12. 24
Schedule No.
(SCH)
1
2
2
2
(MONTH/DATE)
CCV Index 100 (CCVNO = 100)
Call processing
pattern in
Night of Holiday
CCV Index 101 (CCVNO=101)
Call processing
pattern in
Day of Holiday
Note 2
Note 1
Note 1
Note 1
Note 1
Note 1
M_NO=
2000
M_NO=
2100
Note:
When ACDHSE data has not been assigned, the data of ACDHS becomes valid.
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
Page 410: ......