NEC SV8500, Programming Manual

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C-68A CALL WAITING INDICATION - LCD DISPLAY/CW LAMP - ACD
PROGRAMMING
STEP 1: AKYD - Assign the CW lamp to the agent/supervisory position
KYN: Key Number
KYI = 1 (Function key)
FKY = 47 (CW lamp)
STEP 2: ACDSPL - Designate the threshold value for changing the lamp status
CWON: Threshold value for CW lamp ON (0-700)
Note 1, Note 2
When the number of calls is equal to or exceeds the value, CW lamp lights
CWFL: Threshold value for CW lamp flashing (0-700)
Note 1, Note 2
When the number of calls is equal to or exceed the value, CW lamp starts to flash
Note 1:
“0” means the lamp does not light nor flashes.
Note 2:
CWON <CWFL< maximum number of queuing calls