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M-28A MONITORING - ACD SUPERVISOR - ACD
SERVICE CONDITIONS (In the case of using IP devices)
1. Monitor function is available for network that is configured by Peer-to-Peer FCCS.
2. The feature is available even though all the nodes are connected with IP terminals. The following system data
is required.
ASYDL/ASYDN - Sys 1:
•
Index 867, Bit 3 (Improvement for SCF6 request for Monitor Connection) = 1
•
Index 869, Bit 6 (Monitor Function for IP terminals) = 1
•
Index 869, Bit 7 (Monitor Function for DtermIP-LAN) = 1
3. A Multi-Path Monitor Connection is available by assigning the system data [ASYDL/ASYDN - Index 874, Bit
0 (Multi-Path Monitor Connection) = 1].
•
The following devices are available for a Multi-Path Monitor Connection. If any devices unavailable for
the function coexist, this function must be disabled.
Supervisory
Position
Agent
Position
Trunk
Network environment where all nodes are connected via Peer-to-Peer FCCS is required.
FPC-A
FPC-B
FPC-C
P2P FCCS
Network
Monit
o
r
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
Page 410: ......