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ACDHCP : Assignment of ACD Holiday Calendar for Pilot Number
ACDHCP: Assignment of ACD Holiday Calendar for Pilot Number
1.
Function
This command is used to assign, display, print, and remove Holiday Calendar information on a Pilot Num-
ber basis. The ACDHCP command specifies days that calls are processed differently than on normal work-
days (provided a Holiday Schedule is programmed). A Holiday Schedule only applies to pilot numbers that
are using a Week Schedule (ACDPLT CCV/W=1). Holiday information includes a month and day entry
and a number that refers to the Holiday Schedule to be used on that day. An unlimited number of days may
be scheduled as holidays, and up to three different holiday schedules per tenant can be programmed. Hol-
idays can be programmed up to one calendar year in advance.
2.
Precautions
(1) Holidays can be entered for any day of the year.
(2) A separate Holiday Calendar is available for each tenant.
3.
Parameters
ACDP:
Fixed to 0 (Not used)
WEEKNO:
Week Schedule Number (1-250)
Note 1
MONTH:
Month (1-12)
DAY:
Day (1-31)
SCH:
Schedule Number (0-3)
Note 2
Note 1:
WEEKNO corresponds to WEEKNO that is assigned by ACDPLT.
Note 2:
SCH corresponds to SCH that is assigned by ACDHCP.
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
Page 410: ......