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CHAPTER 4
OFFICE DATA DESIGN
Note 2:
Monday’s table starts from “00:02”. Others start from “00:00”.
The following shows conditions for using this feature.
1.
This feature is not available and ACDHCP/ACDHSP command cannot be used.
2.
When this feature is set, Schedule Number (WEEKNO) that is assigned by ACD Pilot number will relate
to the following:
•
SCH of Week Schedule Data [ACDWS]
•
WEEKNO of Holiday Calendar Data (pilot basis) [ACDHCP]
•
WEEKNO of Holiday Schedule Data (pilot basis) [ACDHSP]
Therefore, when assigning the data, consideration should be given to the whole schedule. The following exam-
ples show the relationship between each command.
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
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