NEC SV8500, Programming Manual

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S-153 SPLIT CONNECTION RESTRICTION - ACD
The following table is behavior of Agent (calling party) and MIS when call is restricted.
AGENT (CALLING PARTY)
MIS Real Time
Screen
Display of LCD Kind of Tone
When Agent is
restricted from
making call to
PPN. Blink the PPN ROT (BT) Not queueing.
When Agent is
restricted from
transferring. Blink the PPN ROT (BT) Not queueing.
When Agent is
restricted from
monitoring. “MONITOR NUMBER?” is displayed None Not monitoring.
(No display)
When Agent is
restricted from
connecting to the
Pilot number. Blink the Pilot number ROT (BT) Not queueing.
2//10/#4
$NKPM
2//10/#4
$NKPM
3 : 1 0 P M M O N 7 M A R 2 0 0 5
MONITOR NUMBER?
2//10/#4
$NKPM