NEC SV8500, Programming Manual

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M-28A MONITORING - ACD SUPERVISOR - ACD
(*1) PRT Trunk (Dp Channel Tie Line/Primary Rate (23B + D)
(*2) Available for Q version or later/Proprietary Protocol only.
(*3) MG-24PRIA/SCA-24PRIA (Proprietary Protocol only)
(*4) MG-16SIPMGA/SCA-16SIPMGA (Available for SP-3905 MG SIP (16) PROG-A 02.01.00.00 or later). Refer to IP Periph-
eral Equipment Description for the detail.
(*5) IP terminal stands for any IP terminal other than DtermIP in this table.
(*6) Terminal stands for any terminal other than Dterm in this table.
(*7) MG-VS32VA/SCA-VS32VA (Proprietary Protocol only)
4. When using Multi-Path Monitor Connection, voice is transmitted from both the terminal and the trunk. There-
fore, when collecting a call log by IP logger, it may not be collected normally while monitoring. In this case,
this function must be disabled when using an IP logger that does not support this function.
When Multi-Path Monitor Connection is disabled
Terminal Kind / Environment
Standalone FCCS
Peer-to-Peer
FCCS
Agent/Super-
visory Posi-
tion
Calling Party
Conference
Trunk
Dterm
Dterm/Trunk
VS-32*7
Multi-path Switch
Single-path Switch Single-path Switch
IP terminal
Single-path Switch
DtermIP/
DtermSP30*2
ISDN Trunk
(PRT)*1
DtermIP/
DtermSP30*2
MG(PRI)*3
MG(SIP)*4
IP terminal*5
Terminal*6 Terminal/Trunk