NEC SV8500, Programming Manual

Page: 258 / 410

– 242 –
S-153 SPLIT CONNECTION RESTRICTION - ACD
Special Logon ID determines whether a Calling Party can access to a Split. If no Special Logon ID is assigned,
the Calling Party can access only to Split to which the Calling Party belongs. The following show the relation-
ship between Special Logon ID and normal Logon ID for Agent.
The following table shows the status of Calling Party (Agent) and actions of this feature when making/transfer-
ring a call to PPN or Pilot Number.
Note 1:
If Special Logon ID logs in to multiple Splits, all the applicable Splits are available.
Note 2:
If Calling party logs in to multiple Splits, all the applicable Splits are available.
Status of
Calling Party
Call to PPN Transfer to PPN
Call to Pilot
Number
Transfer to Pilot
Number
Logon
(Using
Logon
ID)
With
Special
Logon
ID
Only Splits having
Special Logon ID
Note 1
Only Split having Special Logon ID
- Call Transfer - All Calls
- Blind Transfer
- Call Forwarding - Busy Line
- Call Forwarding - Don't Answer
- Call Forwarding - All Calls
- Call Transfer by CCV
Only when Split hav-
ing Special Logon ID
= Split assigned as a
call/transfer destina-
tion in CCV Only when Split hav-
ing Special Logon ID
= Split assigned as a
call/transfer destina-
tion in CCV
Without
Special
Logon
ID
Only Split to which
Calling Party
belongs
Note 2
Only Split to which Calling Party
belongs.
- Call Transfer - All Calls
- Blind Transfer
- Call Forwarding - Busy Line
- Call Forwarding - Don't Answer
- Call Forwarding - All Calls
- Call Transfer by CCV
Only when Split to
which Calling Party =
Split assigned as a
call/transfer destina-
tion in CCV Only when Split to
which Calling Party =
Split assigned as a
call/transfer destina-
tion in CCV
Logon (Not using
Logon ID)/Log
off
Restricted Restricted Restricted Restricted
5 5 5 0 0 0 0 0
Special Logon ID Code
Logon ID Code
Company Code Enter "0" for unused digits.
<Example>
ޓ
Company Code (3 digits) + Employer ID Number
㧔
6 digits
㧕
5 5 5 0 0 1 5 5 5
5 5 5 0 0 2 5 5 5
5 5 5 1 3 2 5 5 5
Special Logon ID is fix to 9 digits. (Enter
"0" for unused digits.) It is possible to logon
to the both of single-split or multi-split.
Company Code Employer ID Number
The setting of Logon ID that each Agent uses
is "Company Code + Employer ID Number".
Maximum digit number of Logon ID Code (LID): 9 digits
Company Code: 0 - 8 digits
Digit number of Employer ID Number:
"Company Code + 1" - "Maximum digit number of LID"