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CHAPTER 7
SYSTEM OPERATIONS
3. ACD SYSTEM RESTART PROCESSING
When the data link between the Telephony Server and UAP (including MIS) is down in on-line mode, the UAP
must be restarted according to the procedure shown below.
Flow of ACD System Restarting
START
NO
END
"Status Monitor Facility Request (SMFR),
FN=126" is used?
Initialize the ACDP independently by using
the ACDIZ command. At this time, select
"Retain" on the Office data parameter.
Note 1
The UAP (including MIS) is connected
with the ACD system?
You can restart the UAP(s) in the same order
as boot-up (when using more than one UAP)?
Initialize the ACDP independently by using
the ACDIZ command. At this time, select
"Retain" on the Office data parameter.
Note 1
Perform the Power-On initialization.
1.Turn OFF all the power of Telephony Server in
the order of SP --> TP --> PIR0 --> PIR1 --> PIRn.
2. Turn ON the power of Telephony Server in the
order of PIR0 --> PIR1 --> PIRn --> TP --> SP.
NO
NO
The data for ASYDL SYS1 INDEX864
b4 and b5 is assigned as follows?
bit4=1 (8 ports)
bit5=0 (Clear the SMFN)
NO
Assign the data as follows:
ASYDL SYS1 INDEX864
Note2
bit4=1 (8 ports)
bit5=0 (Clear the SMFN)
YES
Restart the UAP(s) (including MIS).
YES
YES
YES
NO
Restart each UAP in the same order
as boot-up (when using more than one UAP).
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
Page 410: ......