– 353 –
CHAPTER 7
SYSTEM OPERATIONS
2.3 Work Mode
(a) Work mode manual setting
Use the following procedure to enter Work mode when the contents of the ACD call requires it.
(b) Work mode automatic setting
Use the following procedure if it is required to activate the Work mode automatically after every ACD
call.
Press the
WORK
key during communication with an ACD call.
The lamp lights up and WORK PENDING is displayed.
Press the
RELEASE
key.
WORK MODE is displayed, indicating the Work mode.
(End of work)
Press the
WORK
key.
The lamp goes off and READY is displayed.
Work mode ends, and the position becomes available for receiving the next ACD call.
Press the
RELEASE
key during communication with an ACD call.
An incoming ACD call is completed.
WORK MODE is displayed, indicating the Work mode.
(End of work)
Press the
WORK
key.
The lamp goes off and READY is displayed.
Work mode ends, and the position becomes available for receiving the next ACD call.
START
END
START
END
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
Page 410: ......