– 182 –
L-19A LOGON/LOGOFF - ACD
e.
The cumulative amount of time spent in Work mode during the shift in hours, minutes, and seconds; for
example,
WORK 2:07:25
.
f.
The cumulative amount of time spent in Break mode during the shift in hours, minutes, and seconds; for
example,
BREAK 1:02:41
.
g. Finally, the display shows
VACANT
.
SERVICE CONDITIONS
1. When a vacant position displays
R.I.P.
(Reset In Progress), it indicates that the system is unable to communicate
with the telephone instrument. If the
LOGON
key is pressed and the connection is established, the display will
show
VACANT
within five seconds. If the connection cannot be established,
R.I.P.
will continue to be dis-
played.
PROGRAMMING
[When ID code is used]
STEP 1: ACDSPL - Set the ID code is required to logon for each split.
LOGID = 1 (ID code is required)
STEP 2: ACDLOG - Assign the ID code to logon
LID:
(9 digits at the maximum)
Note:
“0” is not recognized at the first digit.
NAME:
Logon ID name (14 characters at the maximum)
NAMES: Abbreviated ID code name (5 digits at the maximum)
[When ID code is not used]
STEP 1: ACDSPL - Set the ID code is not necessary to logon for each split.
LOGID = 0 (ID code is not required)
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
Page 410: ......