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CHAPTER 4
OFFICE DATA DESIGN
If there is no holiday calendar data (ACDHCP) that corresponds Schedule Number (WEEKNO) assigned
by ACDPLT, the existing holiday calendar data (ACDHC) becomes effective. If there is holiday schedule
data (ACDHSP) that corresponds holiday schedule pattern number (SCH) assigned by holiday calendar
data (ACDHCP), the existing holiday schedule data (ACDHS) becomes effective. See the sample data as-
signment.
4.
Holiday calendar (Pilot Number basis), holiday schedule data (Pilot Number basis) that are used in a tenant
cannot be used in other tenants. (The data cannot be shared among multiple tenants.) The number of
schedule number (WEEKNO/SCH) is the same as that of available splits in the system.
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
Page 410: ......