NEC N8100-1950F Maintenance Manual Download Page 1

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NEC Express Server

Express5800 Series

10.023.01-104.02

March 2013, Scond Edition

Express5800/R120d-1E, R120d-2E

EXP480A, 481A
Maintenance Guide

Model Number: R120d-1E N8100-1954F/1955F/1956F
R120d-2E

N8100-1950F/1951F/1952F/1953F

Chapter 1 Maintenance

Chapter 2 Convenient Features

Chapter 3 Appendix

Summary of Contents for N8100-1950F

Page 1: ...ch 2013 Scond Edition NEC Corporation 2013 Express5800 R120d 1E R120d 2E EXP480A 481A Maintenance Guide Model Number R120d 1E N8100 1954F 1955F 1956F R120d 2E N8100 1950F 1951F 1952F 1953F Chapter 1 Maintenance Chapter 2 Convenient Features Chapter 3 Appendix ...

Page 2: ...options connection of peripheral devices and ideal location for this server Chapter 3 Setting Up Your Server System BIOS configurations and summary of EXPRESSBUILDER PDF Chapter 4 Appendix Specifications and other information Installation Guide Windows Chapter 1 Installing Windows Installation of Windows and drivers and important information for installation PDF Chapter 2 Installing the Bundled So...

Page 3: ...TUS LED 17 2 4 Backup 17 2 5 Cleaning 17 2 5 1 Cleaning the server 18 2 5 2 Cleaning the tape drive 18 2 5 3 Cleaning the keyboard and mouse 18 3 User Support 19 3 1 Maintenance Services 19 3 2 Before Asking for Repair 19 4 Collecting Failure Information 20 4 1 Collecting Event Logs 20 4 1 1 Windows Server 2008 R2 Windows Server 2008 20 4 1 2 Windows Server 2003 R2 x64 Edition Windows Server 2003 ...

Page 4: ...ced 61 1 2 3 Security 78 1 2 4 Server 83 1 2 5 Boot 89 1 2 6 Save Exit 91 2 Flash FDD 92 2 1 Notes on Using Flash FDD 92 2 1 1 Compensation for recorded data 92 2 1 2 Handling Flash FDD 92 2 1 3 Use in EXPRESSBUILDER 93 3 Power Control Feature 94 3 1 Supported OS 94 3 2 Notes on Using Windows Server 2008 94 4 RAID System Configuration 95 4 1 Running the LSI Software RAID Configuration Utility 95 4...

Page 5: ...ity 123 8 1 Usage 123 9 Universal RAID Utility 124 9 1 Easy Configuration Function 124 9 2 Creating Logical Drive of RAID 6 124 Chapter 3 Appendix 125 1 Error Message 126 2 List of Windows Event Logs 152 3 Accessing Data for Electric Power Temperature and Processor Utilization 160 3 1 Windows 160 3 1 1 Power consumption 160 3 1 2 Intake air temperature 161 3 1 3 Processor utilization 164 3 2 Linux...

Page 6: ... could occur Note Indicates items that must be confirmed when handling the server or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk drives This server is equipped with one of the following drives depending on the order at the time of purchase These drives are referred to as optical disk drives in this document DVD ROM drive DVD Sup...

Page 7: ...2 Standard Windows Server 2003 R2 2 Windows Server 2003 R2 Enterprise Windows Server 2003 Standard Windows Server 2003 2 Windows Server 2003 Enterprise Windows 7 Professional 64 bit x64 Edition Windows 7 Windows 7 Professional 32 bit x86 Edition Windows Vista Business 64 bit x64 Edition Windows Vista Windows Vista Business 32 bit x86 Edition Windows XP Professional x64 Edition Windows XP Windows X...

Page 8: ...demarks or trademarks of Adaptec Inc of the United States LSI and the LSI logo design are trademarks or registered trademarks of LSI Corporation Adobe the Adobe logo and Acrobat are trademarks of Adobe Systems Incorporated DLT and DLTtape are trademarks of Quantum Corporation of the United States PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group Linux is a trad...

Page 9: ...mentation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada CE Australia and New Zealand Statement This is a Class A product In domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EN55022 BSMI Statement Disposing of your used product In the European Union EU wide legislation...

Page 10: ...чному та електронному обладнанні ТР ОВНР Вміст небезпечних речовин у випадках не обумовлених в Додатку 2 ТР ОВНР 1 свинець Pb не перевищує 0 1 ваги речовини або в концентрації до 1000 частин на мільйон 2 кадмій Cd не перевищує 0 01 ваги речовини або в концентрації до 100 частин на мільйон 3 ртуть Hg не перевищує 0 1 ваги речовини або в концентрації до 1000 частин на мільйон 4 шестивалентний хром C...

Page 11: ... errors or omissions please contact your retailer 5 Regardless of these 4 items NEC Corporation assumes no responsibility for effects resulting from operations 6 The sample values used in this document are not the actual values Keep this document nearby so that you may refer to it as necessary Latest editions This document was created based on the information available at the time of its creation ...

Page 12: ...ation Describes how to collect information about the location where a failure occurred and its cause when the server malfunctions Refer to this section in case of a failure 5 Troubleshooting Describes how to identify the causes of problems and what actions are to be taken to address them Refer to this section when you suspect a failure 6 Windows System Recovery Describes Windows recovery setup Ref...

Page 13: ... user s responsibility to erase the data Important NEC assumes no liability for data leakage should the product be transferred to a third party without erasing the data Data seems to be erased when you empty Recycle Bin of Windows or execute the format command of the operating system However the actual data remains on the hard disk drive Data not erased completely might be restored by special soft...

Page 14: ...mited period of time and require replacement For stable operation of the server NEC recommends you regularly replace these components Contact your sales representative for information on replacement or the lifetime of components 1 3 Regarding the Transportation of This Server This server and or some of the associated optional devices uses lithium metal batteries or lithium ion batteries Regulation...

Page 15: ...0 No dew condensation is permitted Tips Make backup copies of important data stored in the hard disk drive 1 Remove the media from the optical disk drive 2 Power off the server POWER LED goes off 3 Unplug the power cord of the server from the power outlet 4 Disconnect all the cables from the server 5 Pack the server securely to protect from damage shock and vibration Important If this server and i...

Page 16: ...t update always be applied for stable system NEC corporate site http www nec com Support Downloads NEC also provides ExpressUpdate that supports the detection download and application of the updates that must be applied to BIOS and FW firmware of the server ExpressUpdate is contained in EXPRESSBUILDER provided with the server Tips Download and apply the latest update yourself NEC recommends that y...

Page 17: ...e data on HDD If RAID System has been setup on your system back up RAID Configuration Data We also recommend that you back up it after a rebuilt required due to HDD failure For information on RAID Configuration Data backup refer to the utility offered by EXPRESSBUILDER in Chapter 2 5 Details of EXPRESSBUILDER 2 5 Cleaning Regularly clean the server to keep it in good condition WARNING Be sure to o...

Page 18: ...luted with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 7 Wipe the server with a dry cloth 2 5 2 Cleaning the tape drive A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge Periodically clean the tape drive with th...

Page 19: ...occurred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 Refer to Chapter 1 5 Troubleshooting If you find a symptom similar to your problem take the action as instructed 3 Confirm that the required software has been properly installed 4 Scan for viruses using a commercial Antivirus Software If the problem persists after taking the measures abo...

Page 20: ...ws Server 2008 1 Select Administrative Tool and then Event Viewer from Control Panel 2 Select the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that occur in Windows system components 3 Select Save All Event As from Action menu 4 Enter the file name of the archived log in File name 5 Select t...

Page 21: ...on collects diagnostic information related to application errors For details refer to Chapter 1 7 2 How to Create a User Mode Process Dump File in Installation Guide Windows 4 4 Collecting Memory Dump If an error occurs the dump file should be saved to acquire necessary information You can specify any location for saving the diagnostic information For details refer to Chapter 1 7 1 Specifying Memo...

Page 22: ...nual that comes with the UPS for details Power supply to the server may be linked with UPS using the BIOS Setup utility Did you press the power switch Press the power switch on the front of the server to turn on the power the POWER LED ON When power cord is connected the initialization of management controller starts During initialization the POWER LED lights amber and the Power switch is disabled...

Page 23: ...ou perform any keyboard or mouse operation immediately after you started the server If you perform any keyboard or mouse operation immediately after start up POST may accidentally detect a keyboard controller error and stops processing In such a case reboot the server Do not perform any keyboard or mouse operation until the BIOS start up message appears after you reboot the server Are memory and P...

Page 24: ... this motherboard This version is not designed for this computer or the motherboard may be broken Contact your sales representative The file that EXPRESSBUILDER tried to operate was not found The file that EXPRESSBUILDER tried to operate was not able to open EXPRESSBUILDER cannot get the parameters of the definition file EXPRESSBUILDER cannot be read Media may be defective or the optical disk driv...

Page 25: ...pter 1 Maintenance The following message appears and EXPRESSBUILDER failed to start Did you press Enter key consecutively twice or more when selecting Os installation default Press Enter key on the above screen for selecting Windows Setup EMS Enabled to start EXPRESSBUILDER ...

Page 26: ... install Windows Have you checked precautions for installation For Windows Server 2003 refer to Installation Guide Windows While installing OS on Windows Server 2003 x64 Edition or Windows Server 2003 a driver list of the OEM drivers is not displayed Did you change the boot priority in the Flash FDD Start the BIOS setup utility and change the boot priority in the Flash FDD as follows Boot Floppy D...

Page 27: ...tp support microsoft com kb 2530901 ja Japanese only When Starter Pack is executed on Windows Server 2008 R2 the below message is sometimes displayed for a moment upon shutdown No problems for system operation For details refer to the Microsoft website below http support microsoft com kb 975777 en us Windows Server 2003 R2 DISC 2 was installed after the Windows Server 2003 Service Pack had been ap...

Page 28: ... the Telnet Service according to the following procedure How to install the Telnet Service 1 Click Run on Start menu 2 Enter tlntsvr service in the Open box and then click OK 3 Click Start menu point to Control Panel click Administrative Tools and then click Services to confirm whether the Telnet Service is registered When the installation of Telnet Service is finished there is no problem if the c...

Page 29: ...ted although the above action has been taken the RAID Controller may be faulty Contact the maintenance service company with which you signed up or the dealer where you purchased the product Are Hard Disk Drives properly installed Install Hard Disk Drives properly Is SAS cable connected to Hard Disk Drive correctly Connect the SAS cable properly If the SAS cable is not recognized as connected altho...

Page 30: ...will be displayed if you use the operating system without executing the license authentication Select Yes and execute the procedure for license authentication The following message appears when logging in the system on Windows Server 2008 R2 or Windows Server 2008 Have you finished license authentication for Windows product The above message will appear if you use Windows Server 2008 R2 or Windows...

Page 31: ... When STOP Error Occurs Cannot turn the power OFF at the blue screen STOP error screen If you want to turn off the power at the blue screen execute forced shutdown continue to press the power switch for 4 seconds If you press the switch briefly instead of holding it the server will not power off ...

Page 32: ... 90 seconds from when a Hard Disk Drive is removed to when the drive is installed The Hard Disk Drive failed Contact the maintenance service company with which you signed up or the dealer where you purchased the product Unable to perform Consistency Check Is the Logical Drive Critical or Degraded Replace the failed Hard Disk Drive with new one and then perform Rebuild Is the Logical Drive RAID0 RA...

Page 33: ...attery pack and battery board and the control cable between the battery board and battery connector connected correctly Connect the cables correctly Is this message displayed after the battery is connected If the battery charging status is low the battery may not be recognized If the battery is not recognized although 24 hours has passed restart the system once If the battery is not recognized alt...

Page 34: ...Cache Mode current value changes to Write Back If the Cache Mode does not change to Write Back although 24 hours have elapsed the battery may be faulty Replace the battery Event ID508 If the N8103 153 154 or N8103 155 additional battery is mounted the following message is registered in the RAID log of Universal RAID Utility and OS logs Windows event log Linux syslog Event source raidsrv Event ID 5...

Page 35: ... Windows Server 2008 R2 or Windows Server 2008 a different controller name may be displayed per controller in Device Manager It is not a problem in operating the system To display correct controller name run the following command stored in the EXPRESSBUILDER DVD and reboot the system Windows Server 2008 R2 Windows Server 2008 x64 Edition EXPRESSBUILDER DVD 023 win winnt ws2008x64 elxstor friendlyn...

Page 36: ...ls to make correct settings Some devices connected to the serial or parallel port or USB port may require I O port address or operation mode settings Refer to the manual that comes with the device to make correct settings The keyboard or mouse does not work Is the cable properly connected Make sure that the cable is connected to the connector on the front or rear of the server Is BIOS configuratio...

Page 37: ...re the optional SCSI controllers properly configured If the optional SCSI controller board is installed and connecting SCSI devices use the BIOS Setup utility to configure the SCSI devices correctly For details refer to the manual that comes with the optional SCSI controller board Are SCSI devices settings correct If the server connects to external SCSI devices SCSI ID and SCSI terminator need to ...

Page 38: ...tionally make sure that the cable conforms to the network interface standards Are BIOS settings correct You can disable the internal network controller using the BIOS setup utility Check the settings with BIOS setup utility Have you completed protocol and services settings Verity that the network driver for the server network controller has been installed Also verify that protocol such as TCP IP o...

Page 39: ...he shift key pressed down cancels the Autorun feature Is the OS in the proper state The menu may not appear depending on the system registry setting or the timing to set the DVD CD In such a case select My Computer from Explorer and double click the icon of the set DVD drive The menu items started by Autorun are unavailable Is your system environment correct Some software requires administrator au...

Page 40: ...eject a disk using the eject button Eject the disk in the following procedure 1 Press the power switch to turn off the server POWER SLEEP LED is off 2 Use a 100 mm long metal pin that is 1 2 mm in diameter or uncoil a thick paper clip and insert it into the forced eject hole at the front of the tray Keep pressing slowly until the tray comes out Important Do not use anything that easily breaks such...

Page 41: ... this operation under the supervision of a user or administrator who has a thorough knowledge of this option For details refer to Windows Help When the OEM drivers are required copy the files under the following designated folder in EXPRESSBUILDER to removable media Windows Server 2008 R2 023 win winnt oemfd ws2008r2 Windows Server 2008 64 bit Edition 023 win winnt oemfd ws2008x64 Windows Server 2...

Page 42: ...Delete Alt keys Resetting the server clears the memory Note To reset the server when it is not frozen make sure that no processing is in progress 7 2 BMC Reset Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 BMC Do not press BMC RESET Switch in usual operation To reset the BMC press BMC RESET Switch at least five seconds Tips BMC RESET Switch only resets BMC and that does ...

Page 43: ...ing the Server Express5800 R120d 1E R120d 2E Maintenance Guide 43 Chapter 1 Maintenance Express5800 R120d 2E 16x 2 5 inch Drive Model Express5800 R120d 2E 26x 2 5 inch Drive Model M 1 2 3 4 BMC RESET Switch BMC RESET Switch ...

Page 44: ...7 Resetting and Clearing the Server Express5800 R120d 1E R120d 2E Maintenance Guide 44 Chapter 1 Maintenance Express5800 R120d 2E 3 5 inch Drive Model M 1 2 3 4 BMC RESET Switch ...

Page 45: ... for at least 4 seconds The power is forcibly turned off To turn on the power back again wait approximately 40 seconds after turning off the power Note If the remote power on function is used cycle the power once to load the OS after the power has been forcibly turned off and then turn off the power again by shutting down the OS Express5800 R120d 1E 2 5 inch Drive Model Express5800 R120d 1E 3 5 in...

Page 46: ...1E R120d 2E Maintenance Guide 46 Chapter 1 Maintenance Express5800 R120d 2E 16x 2 5 inch Drive Model Express5800 R120d 2E 26x 2 5 inch Drive Model M 1 2 3 4 POWER switch Keep pressing for at least 4 seconds POWER switch Keep pressing for at least 4 seconds ...

Page 47: ...setting and Clearing the Server Express5800 R120d 1E R120d 2E Maintenance Guide 47 Chapter 1 Maintenance Express5800 R120d 2E 3 5 inch Drive Model M 1 2 3 4 POWER switch Keep pressing for at least 4 seconds ...

Page 48: ...e this function to return the BIOS settings to the factory defaults if the server does not work When the server works use the BIOS setup utility SETUP to return the settings to the factory defaults To clear the password or the CMOS memory use the corresponding jumper switch illustrated in the figure below Important Do not change any other jumper switch settings Any change may cause the server to f...

Page 49: ...ions for Use in User s Guide Make sure to complete installation Do not get your fingers caught Avoid installing under extreme temperature conditions Important Take anti static measures before operating the server For detailed information on static electricity refer to Chapter 2 1 2 Anti static Measures in User s Guide Clearing CMOS memory 1 Refer to Getting Started provided with this server or Cha...

Page 50: ...ove Top Cover Turn off the server and disconnect the AC power cord from power supply units 2 Confirm the position of Clear Password Jumper 3 Change jumper swtich settings 4 Close Top Cover and press POWER Switch 5 POST halts with the following error message ERROR 8007 SETUP Menu Password cleared by Jumper Press F1 to resume F2 to Setup 6 Turn off the power and return the jumper switch to its origi...

Page 51: ...he network Tips On checking hard disk drives no data is written to the disk 8 2 Startup and Exit of System Diagnostics Start up System Diagnostics in the following procedure If the server is running follow steps 1 to 4 after shutting down and the server is ready to be rebooted 1 Start up EXPRESSBUILDER and select Tool menu For information on starting up EXPRESSBUILDER refer to Chapter 2 5 Details ...

Page 52: ...ant test result in the Test summary window is highlighted in red and Abnormal End is displayed in the result on the right side Move the cursor to the test that detected the error and press Enter key Take notes about the error message that has been output to the Detail Information screen and contact the store where you purchased the product or your maintenance service company 3 Follow the guideline...

Page 53: ... Express5800 R120d 1E R120d 2E Maintenance Guide 53 Chapter 1 Maintenance Option Optional features can be used from this menu Reboot Reboots the hardware 4 Select Reboot in Enduser Menu System Diagnostics is now completed ...

Page 54: ...at the following steps 1 Turn on the peripheral devices such as a display and then the server 2 Press F4 key while the message below is displayed Press F2 SETUP F3 Internal flash memory F4 ROM Utility F12 Network 3 Keyboard Selection Menu appears after POST completion When you select a keyboard type the following menu is displayed 4 Select Maintenance Utility or BMC Configuration to start each too...

Page 55: ...ure After starting up the Off line Maintenance Utility the following features are available to run IPMI Information Viewer Displays System Event Log SEL Sensor Data Record SDR and Field Replaceable Unit FRU in IPMI Intelligent Platform Management Interface and also back up such information Using this feature system errors and events can be investigated to locate the parts to be replaced You can al...

Page 56: ...her consoles to be connected 9 3 1 How to remotely control Control from a LAN connected PC for Management using the remote KVM of EXPRESSSCOPE Engine 3 For details of the remote KVM refer to EXPRESSSCOPE Engine 3 User s Guide in EXPRESSBUILDER Note Connect the LAN cable to the connector on management LAN port Or if Shared BMC LAN feature is used connect the LAN cable to the corresponding LAN conne...

Page 57: ... Describes the power control feature 4 RAID System Configuration Describes the RAID configuration utility installed in the server 5 Details of EXPRESSBUILDER Describes the EXPRESSBUILDER attached to the server 6 EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3 7 NEC ESMPRO Describes NEC ESMPRO Agent and NEC ESMPRO Manager applications to manage and monitor the server 8 Device Information Coll...

Page 58: ...erent message may appear depending on the environment If you press F2 SETUP will start after POST and the Main menu appears You can also start SETUP by pressing F2 key while expanding option ROM 1 2 Parameter Descriptions The SETUP utility has the following six major menus Main menu Advanced menu Security menu Server menu Boot menu Save Exit menu These menu has submenus for relevant items Selectin...

Page 59: ... Administrator is displayed Memory Information Total Memory Information Only The total capacity of installed memory is displayed display only System Language English Français Español Deutsch Italiano Select a disaplay language for SETUP If you run SETUP with BIOS Redirection Port enabled other than Disabled English is automatically selected At that time you cannot change setting of System Language...

Page 60: ...er from storage After the server wakes up from hibernating in an environment out of the guaranteed operating range temperature 10 C to 35 C humidity 20 to 80 Check the system clock monthly Additionally if you implement the server in a system that requires highly accurate time use of a time server an NTP server is recommended If the system time becomes considerably slow or fast over time even thoug...

Page 61: ... that show a to their left all menus on this screen press the Enter key to display its submenu and then change the settings 1 Processor Configuration submenu From the Advanced menu select Processor Configuration and then press the Enter key to display the menu screen shown below For the menu that has on the left move the cursor to it and then press the Enter key to show its submenus ...

Page 62: ...mal access from memory to cache to either Enabled or Disabled Execute Disabled Bit Disabled Enabled Enable or disable Execute Disable Bit feature This option is displayed only when the installed processor supports this feature VT x Disabled Enabled Enable or disable Intel Virtualization Technology feature to virtualize processor Active Processor Cores All 1 8 Specify the number of cores to enable ...

Page 63: ...cessor 1 or not is displayed Hyper Threading Information Only Whether the Hyper Threading Technology is supported or not on Processor 1 is displayed Processor 2 CPUID Information Only ID or Processor 2 is displayed by a numerical value Note Installed indicates that no processor is installed in processor socket 2 Processor Type Information Only Type of Processor 2 is displayed Processor Speed Infor...

Page 64: ...disable the feature to report Processor C7 State to OS Package C State Limit C0 C2 C6 No Limit Specify the upper limit for Package C State of processor EIST Disabled Enabled Enable or disable Enhanced Intel SpeedStep Technology feature This option is displayed only when the installed processor supports this feature Energy Performance Performance Balanced Performance Balanced Energy Energy Efficien...

Page 65: ...ion is set to Enabled the relevant memory resource is degraded Memory Retest No Yes When this option is set to Yes error information on memory is cleared and all DIMMs are reconfigured at the next startup No is automatically selected after DIMMs are reconfigured Memory Frequency Limit Auto 800 MHz 1066 MHz 1333 MHz 1600 MHz Specify the upper limit of operating frequency of memory The operating fre...

Page 66: ... submenu For details about the options see the table below display only Option Parameter Descriptions Total Memory Information Only The physical capacity of installed memory is displayed Available under 4 GB Information Only Memory capacity available in an area under 4 GB is displayed Current Memory Speed Information Only The current memory operating frequency is displayed Mirroring Information On...

Page 67: ...tatus of each DIMM is displayed Number Indicates memory capacity and DIMM is working normally Number Error Indicates memory capacity and failed DIMM is enabled Disabled Indicates DIMM is degraded due to memory error Not Present Indicates no DIMM is installed Number Mirrored Lock Step Spared Indicates memory capacity and specified mode Mirrored Lock Step Spared in memory RAS mode Factory setting ...

Page 68: ...e table below Option Parameter Descriptions PCI Device Controller and Option ROM Settings PCI Link Speed Settings ASPM Support Disabled Auto Specify energy saving level of Active State Power Management When Auto is selected an appropriate level is automatically specified 4GB PCI Hole Granularity 3 GB 2 GB 1 5 GB 1 GB Specify the size of address space for PCI device PCI Bus Static Allocation Disabl...

Page 69: ...led Enabled Enable or disable the option ROM SCAN for on board LAN 1 LAN2 Option ROM Scan Disabled Enabled Enable or disable the option ROM SCAN for on board LAN 2 LAN3 Option ROM Scan Disabled Enabled Enable or disable the option ROM SCAN for on board LAN 3 LAN4 Option ROM Scan Disabled Enabled Enable or disable the option ROM SCAN for on board LAN 4 PCIXX Slot Option ROM Disabled Enabled Enable ...

Page 70: ... Target Link Speed Limit Auto 2 5 GT s 5 0 GT s Specify the upper limit of link speed for onboard PCI device and PCI devices connected with each PCI slot PCIXX Slot Link Speed Limit 2 5 GT s 5 0 GT s 8 0 GT ｓ Specify the upper limit of link speed for each PCI slot The link speed must not exceed the range specified in Target Link Speed Limit R120d 1E XX 1A 1B 1C R120d 2E XX 1A 1B 2B 3B 1C 2C Factor...

Page 71: ...QPI HPET Disabled Enabled Enable or disable the High Precision Event Timer This feature may not be supported depending on OS Periodic SMI Disabled Enabled Enable or disable periodic SM interrupt VT d Disabled Enabled Enable or disable Intel R Virtualization Technology for Directed I O feature This option is displayed only when the installed processor supports this feature I OAT Disabled Enabled En...

Page 72: ...120d 1E R120d 2E Maintenance Guide 72 Chapter 2 Convenient Features Note If the AC power is turned off the Wake on Ring feature is not available on the next system boot after AC power on Press the Power switch to boot the system ...

Page 73: ...at has on the left move the cursor to it and then press the Enter key to show its submenus For details about the options see the table below Option Parameter Descriptions SATA Information SATA Mode Disabled IDE Mode AHCI Mode Set SATA Mode Hard Disk Drive Pre Delay Disable 3 Seconds 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds Specify delay time before HDD is accessed during POS...

Page 74: ...2 Convenient Features a SATA Information submenu For details about the options see the table below display only Option Parameter Descriptions SATA Port0 SATA Port1 SATA Port2 SATA Port3 SATA Port4 Information Only A device connected to each port is displayed Factory setting ...

Page 75: ... the menu screen shown below For details about the options see the table below Option Parameter Descriptions Device Reset Timeout 10 sec 20 sec 30 sec 40 sec Specify the timeout period when Start Unit command is issued to USB Mass Storage Device Controller Timeout 1 sec 5 sec 10 sec 20 sec Specify the timeout period when Control Bulk and Interrupt Transfer commands are issued to USB Controller Fac...

Page 76: ...s 7 Serial Port Configuration submenu From the Advanced menu select Serial Port Configuration and then press the Enter key to display the menu screen shown below From BIOS Redirection Port select Serial Port A or Serial Port B and then press the Enter key to display the menu screen shown below ...

Page 77: ...RQ 3 Specify the interrupt for serial port B Console Redirection Settings BIOS Redirection Port Disabled Serial Port A Serial Port B Enable or disable the console redirection feature for the specified serial port Specifying Serial Port A or Serial Port B allows direct connection via terminal unit such as NEC ESMPRO Manager and options for connection shown below are displayed Terminal Type VT100 VT...

Page 78: ... the Enter key to show its submenus Then configure the settings Select Administrator Password or User Password and then press the Enter key to display the screen where you can register change the password Tips User Password cannot be set without setting Administrator Password Do not set any password before installing OS If you have forgotten any password contact the store where you purchased the p...

Page 79: ...th this password access to SETUP menus is limited The user password can be set when SETUP is started by administrative right or user right Security Configuration Password On Boot Disabled Enabled Enable or disable the feature that requires a password entry on boot This option can be selected when Administrator Password is set Disable USB Ports Disabled Front Rear Internal Front Rear Front Internal...

Page 80: ...tenance Guide 80 Chapter 2 Convenient Features 1 Trusted Computing submenu From the Security menu select Trusted Computing and then press the Enter key to display the menu screen shown below If you enable TPM Support the following menu screen appears ...

Page 81: ...1 System BIOS Express5800 R120d 1E R120d 2E Maintenance Guide 81 Chapter 2 Convenient Features If TXT Support is enabled the following screen is displayed ...

Page 82: ...e TPM operation This option can be selected when TPM State is set to Enabled Current TPM Status Information TPM Enabled Status Enabled Disabled TPM Active Status Activated Deactivated TPM Owner Status Owned UnOwned Current status of TPM feature is displayed Display only Intel R TXT Configuration TXT Support Disabled Enabled Enable or disable Trusted Execution Technology This option can be selected...

Page 83: ...feature to detect PCI PERR Assert NMI on SERR Disabled Enabled Enable or disable feature to detect PCI SERR FRB 2 Policy Retry 3 Times Disable FRB2 Timer Always Reset Specify how the system should operate if FRB level 2 errors occur Boot Monitoring Disabled 5 60 minutes Enable or disable the boot monitoring feature and specify the timeout period To use this feature NEC ESMPRO Agent must be install...

Page 84: ...s of user s response even if an error is detected during POST Memory Error Halt Boot Enable or disable the feature to suppress OS booting when POST detects a memory degradation error until user s response is made This option is valid only when POST Error Pause is set to Enabled Even if this option is set to Boot POST stops to suppress OS booting if all of thememory resources are degraded Power Swi...

Page 85: ... of the system is displayed Chassis Part Number Information Only The part number of chassis is displayed Chassis Serial Number Information Only The serial number of chassis is displayed Onboard LAN1 MAC Information Only The MAC addoress of onboard LAN1 is displayed Onboard LAN2 MAC Information Only The MAC addoress of onboard LAN2 is displayed Management LAN MAC Information Only The MAC address of...

Page 86: ...tem BIOS Express5800 R120d 1E R120d 2E Maintenance Guide 86 Chapter 2 Convenient Features Option Parameter Descriptions Chipset Revision Information Only The revision of chip set is displayed Factory setting ...

Page 87: ...is option is selectable when Power On or Last State is specified in AC LINK Delay Time 45 600 Specify the delay time The minimum configurable time may differ from factory set value The minimum configurable time is displayed when executing Load Setup Defaults This menu is selectable when Manually Setting is specified for Power ON Delay Time Mode Standby Power Save Disabled Enabled Enable or disable...

Page 88: ...r state should be when the AC power is supplied again after loss of power see the table below AC LINK setting System status before AC power was turned off Stay Off Last State Power On Operating DC power is ON Off On On Abort DC power is also OFF Off Off On Forced shutdown Off On On Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power Tips If an uninterruptible p...

Page 89: ...s enabled this option is indicated as Unavailable and inaccessible run with Disabled state automatically Bootup NumLock State On Off Enable or disable Numlock feature of keyboard Setup Prompt Timeout 0 65535 Specify the time between 0 and 65535 seconds until the F2 is pressed to launch SETUP Boot Option Priorities Boot Option 1 Boot Option 2 Boot Option 3 Boot Option 4 These items display the prio...

Page 90: ...evice is newly connected the priority lowest in its BBS Priorities is assigned to that device If a bootable device is disconnected from the server the relevant device is removed from BBS Priorities When Load Setup Defaults is executed on Save Exit menu the Boot Option and BBS Priorities are changed as follows Boot Option Priorities Boot Option 1 CD DVD ROM Drive Boot Option 2 Floppy Drive Boot Opt...

Page 91: ...es and Exit SETUP closes without saving the changes in NVRAM The setting at startup of SETUP is retained After SETUP closes the system automatically reboots c Save Changes Changes are saved in NVRAM d Discard Changes The changes are discarded and the settings are reset to the one at startup of SETUP e Load Setup Defaults This option resets all values in the SETUP utility to the default settings No...

Page 92: ...r 2 1 Notes on Using Flash FDD Flash FDD is only intended as a temporary means of recording a driver therefore do not use it to back up data 2 1 1 Compensation for recorded data NEC will not pay compensation for data recorded on Flash FDD if the data is lost 2 1 2 Handling Flash FDD Flash FDD is consumables If Flash FDD causes an error use a new Flash FDD Do not turn off the server while the acces...

Page 93: ... 93 Chapter 2 Convenient Features 2 1 3 Use in EXPRESSBUILDER Connect Flash FDD after Top Menu appears When you exit EXPRESSBUILDER remove Flash FDD from the server first Click Remove in the lower right corner of the menu to disable Flash FDD and then remove it ...

Page 94: ...pport the power control feature Windows Server 2003 R2 Standard Edition SP2 or later Windows Server 2003 R2 Enterprise Edition SP2 or later Windows Server 2003 R2 Standard x64 Edition SP2 or later Windows Server 2003 R2 Enterprise x64 Edition SP2 or later Windows Server 2008 Standard Windows Server 2008 Enterprise Windows Server 2008 Standard x64 Windows Server 2008 Enterprise x64 Windows Server 2...

Page 95: ...e the RAID controller LSI Embedded MegaRAID is described in the images below 4 1 Running the LSI Software RAID Configuration Utility When the message below appears on the POST screen after turning on the server press the Ctrl M keys or Enter key The LSI Software RAID Configuration Utility starts Press Ctrl M or Enter to run LSI Software RAID Configuration Utility Tips If you failed to perform key ...

Page 96: ...OS 4 1 1 Exiting the LSI Software RAID Configuration Utility On the TOP menu of the LSI Software RAID Configuration Utility press the Esc key When the confirmation message appears select Yes When the following message appears press Ctrl Alt Delete The server restarts Press CTRL ALT DEL To Reboot The System Yes No Exit LSI Software RAID Configuration Utility Ver x xx mm dd yyyy BIOS Version z zz zz...

Page 97: ...ting is not used by LSI Software RAID zRead Ahead On Read Ahead setting on HDD zBios State Enable The setting of whether system loads the LSI Software BIOS or not zCont on Error Yes The setting of whether system stops on POST when an error issued on LSI Software BIOS zFast Init Enable The setting of Fast Initialize of Full Initialize zAuto Rebuild On The setting of whether to Rebuild automatically...

Page 98: ...Drive Selection Menu Select a physical drive Make HotSpare Set a hot spare disk for auto rebuilding Force Online Forcibly place a Hard Disk Drive online Change Drv State Forcibly place a Hard Disk Drive in the Virtual Drive offline Cancel the setting of a hot spare Hard Disk Drive Device Properties View the Hard Disk Drive information Device Type Device type Capacity Capacity Product ID Model Revi...

Page 99: ... create a new configuration select Configure and then New Configuration from the TOP menu Management Menu To add a configuration select Configure and then View Add Configuration Important When a configuration is created by selecting New Configuration the existing configuration data is cleared To add configuration data to the existing configuration select View Add Configuration Note When Easy Confi...

Page 100: ...n ARRAY SELECTION MENU screen appears 4 Use the cursor keys to move the cursor to the Hard Disk Drive to be packed and then press the space key The Hard Disk Drive is selected On the screen the selected Hard Disk Drive status changes from READY to ONLINE ONLINE A00 00 ONLINE A00 01 PORT 0 1 New Configuration ARRAY SELECTION MENU READY READY PORT 0 1 New Configuration ARRAY SELECTION MENU ...

Page 101: ...e F10 key to create a Virtual Drive The Virtual Drive s Configured screen is displayed The following screen shows an example of RAID1 consisting of two Hard Disk Drives On this screen xxx xxxGB indicates the capacity Units MB Size xxxxxxMB DWC Off RA On Accept SPAN NO RAID 1 Virtual Drive 0 Virtual Drive s Configured VD RAID Size Stripes StripeSz Status 0 1 xxx xxxGB 2 64 KB ONLINE SPAN 1 A 0 Sele...

Page 102: ...e units of the Virtual Drive capacity specified by Size MB GB or TB 3 Size Specify the Virtual Drive capacity Up to eight Virtual Drives can be created For RAID10 the Virtual Drive capacity cannot be specified 4 DWC Specify the disk write cache Parameter Remarks Off Write through On Write back Recommended Considering the performance On write back is recommended for this server Note however cache d...

Page 103: ...l Drives screen appears use the cursor keys to move the cursor to the Virtual Drive to be initialized and then press the space key The Virtual Drive is selected 14 Press the F10 key while the desired Virtual Drive is selected 15 When the initialization confirmation message appears select Yes 16 Initialization of the selected Virtual Drive starts Initialization completes when the Completed progress...

Page 104: ...u The Rebuild PHYSICAL DRIVES SELECTION MENU screen appears 22 Move the cursor to a Hard Disk Drive indicated by FAIL to be rebuilt and then press the space key to select it The character of the selected drive turns pink 23 Press the F10 key to execute rebuilding 24 When the confirmation message appears select Yes Rebuilding of the selected drive starts Rebuilding completes when the Completed prog...

Page 105: ...ive and then turn on the server 2 Run the LSI Software RAID Configuration Utility 3 From the TOP menu select Objects and then Physical Drive The Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move the cursor to the Hard Disk Drive to be used as a hot spare drive and then press the Enter key 5 When the selection dialog box appears select Make HotSpare 6 When the confirmation message appears...

Page 106: ...t spare setting select Objects and then Physical Drive from the TOP menu Next move the cursor to the Hard Disk Drive to cancel the hot spare setting press the Enter key and then select Change Drv State If two or more Hard Disk Drives with the same capacity are assigned as a hot spare drive rebuilding is executed from the drive that has a smaller port number ONLINE A00 00 ONLINE A00 01 PORT 0 1 Obj...

Page 107: ...the Hard Disk Drive to be checked for consistency and then press the space key to select it The Virtual Drive is selected 4 Press the F10 key while the desired Virtual Drive is selected 5 When the confirmation message for execution appears select Yes to start a Consistency Check The Consistency Check completes when the Completed progress bar on the CC Under Progress screen becomes 100 6 Press the ...

Page 108: ...ain To delete the configuration data of a Virtual Drive select Objects and then Virtual Drive from the TOP menu Next move the cursor to the Virtual Drive to be deleted and then press the Delete key When the confirmation message Want To Delete A VD appears select Yes 2 Force Online Forcibly places a failed Hard Disk Drive online From the TOP menu select Objects and then Physical Drive Next select t...

Page 109: ...figuration Utility RAID Viewer raidcmd Adapter RAID Controller RAID Controller Virtual disk Logical Drive Logical Drive Array Disk Array Disk Array Physical drive Physical Device Physical Device Tips raidcmd is a command provided by the Universal RAID Utility For details refer to Universal RAID Utility User s Guide 2 Management numbers The numbers indicating RAID Controller information differ betw...

Page 110: ...rity Rebuild Rate LSI Software RAID Configuration Utility 0 to 7 Low 15 to 100 High 8 to 14 Middle Consistency Check priority Chk Const Rate LSI Software RAID Configuration Utility 0 to 7 Low Values to be set when changing the level with the Universal RAID Utility Item Selection levels of the Universal RAID Utility Setting values High 20 Middle 10 Rebuild priority Rebuild Rate LSI Software RAID Co...

Page 111: ...ve Logical Drive Logical Drive Drive group Disk Array Disk Array Drive Physical Device Physical Device Tips raidcmd is a command provided by Universal RAID Utility For details refer to Universal RAID Utility User s Guide 2 Numbering Numbers indicating RAID Controller configuration differ between WebBIOS and Universal RAID Utility as shown in the table below Refer to Universal RAID Utility User s G...

Page 112: ...IOS and display levels Universal RAID Utility Item Setting values of WebBIOS Display levels of Universal RAID Utility 80 to 100 High 31 to 79 Middle Rebuild priority 0 to 30 Low 80 to 100 High 31 to 79 Middle Patrol Read priority 0 to 30 Low 80 to 100 High 31 to 79 Middle Consistency Check priority 0 to 30 Low Values to be set when changing the level with Universal RAID Utility Item Selection leve...

Page 113: ...s is running Autorun Menu shown in Chapter 2 5 2 Menu 4 Autorun Menu appears Internal Flash Memory optional If Internal Flash Memory is installed in the server EXPRESSBUILDER can be started from it Note It is necessary to copy EXPRESSBUILDER to Internal Flash Memory first except BTO Built to order For details refer to 2 Manage Internal Flash Memory in Chapter 2 5 4 Configure EXPRESSBUILDER Setting...

Page 114: ... press Enter key to select it Os installation default is selected if no key is pressed If Os installation is selected Top menu shown in 2 Top Menu appears after confirmation of Windows PE software license If Tool menu Normal mode is selected Tool Menu shown in 3 Tool Menu appears The screen appears on the display Select this mode normally If Tool menu Redirection mode is selected you can operate E...

Page 115: ...nly If Configure RAID System only is selected only creation and modification of the RAID System is performed Install an OS separately after setting up the RAID configuration Click Default to reset the RAID configuration to the default values Click Settings to launch the setup wizard and set up the RAID configuration by following the instructions on the screen Click Skip to cancel the RAID configur...

Page 116: ...details about system diagnostics refer to Chapter 1 8 System Diagnostics 4 Autorun Menu Documents can be read and bundled software can be installed from Autorun Menu Adobe Reader is needed to view or print documents because all documents are provided as PDF files If Autorun Menu does not launch eject the DVD and then insert it again Autorun Menu can be re displayed by selecting Computer this is My...

Page 117: ...s customized to this server Be sure to install Starter Pack before operating this server Tips Starter Pack is automatically installed when Windows is installed by using EXPRESSBUILDER If the server is a Windows preinstalled model Starter Pack is already installed 2 Save or restore RAID configuration data Saves and restores the configuration data on the RAID controller The data can be saved to Inte...

Page 118: ...Flash Memory is installed and accessible POST message is changed depending on the execution result of this command If the connection of Internal Flash Memory is recognized the commands b and c below can be executed Connected EXPERSSBUILDER can be started by pressing F3 key F3 Internal Flash Memory is displayed on the screen Not connected EXPERSSBUILDER cannot be started by pressing F3 key F3 Inter...

Page 119: ...age Connecting the management LAN port to your network enables you to do the following from a remote site via a web browser and SSH client Managing the server Operating KVM keyboard video and mouse from a remote console Accessing a CD ROM DVD ROM floppy disk ISO image or USB flash drive in a remote console In order to activate these functions the optional N8115 04 Remote KVM and Media License Key ...

Page 120: ... R120d 2E Maintenance Guide 120 Chapter 2 Convenient Features 7 NEC ESMPRO 7 1 NEC ESMPRO Agent for Windows For details of NEC ESMPRO Agent for Windows refer to NEC ESMPRO Agent Installation Guide Windows in EXPRESSBUILDER or its help ...

Page 121: ...tures 7 2 NEC ESMPRO Manager NEC ESMPRO Manager remotely controls and monitors the server hardware and RAID System To use these features install the bundle software such as NEC ESMPRO Agent on the server Refer to NEC ESMPRO Manager Installation Guide or online help of NEC ESMPRO for details ...

Page 122: ...rations to this server s BMC For details refer to BMC Configuration User s Guide in EXPRESSBUILDER 7 5 NEC ExpressUpdate Agent NEC ExpressUpdate Agent enables you to manage and update the versions of the firmware and software installed in this server You can install the downloaded packages easily by using NEC ExpressUpdate For details refer to NEC ExpressUpdate Agent Installation Guide in EXPRESSB...

Page 123: ...tility allows you to collect server information Product Info for maintenance 8 1 Usage Execute stdclct collect exe contained in the installation folder of this utility By default this utility has been installed to the C ezclct folder The log folder is created in stdclct folder and Product Info is stored in a compressed zip file Tips Log on to Windows with an account that has an administrator privi...

Page 124: ...ID Controller 1GB RAID 0 1 5 6 For information about installing Universal RAID Utility refer to Universal RAID Utility in Installation Guide Windows Refer to Universal RAID Utility User s Guide in EXPRESSBUILDER for more information about operating instructions and functions 9 1 Easy Configuration Function You cannot use the Easy Configuration with LSI Embedded MegaRAID 9 2 Creating Logical Drive ...

Page 125: ... by a self diagnostic test called POST 1 Error Message Shows POST error messages beep code patterns and error messages displayed on virtual LCD 2 List of Windows Event Logs Shows a list of Windows event logs 3 Accessing Data for Electrical Power Temperature and Processor Utilization Describes how to check power consumption in watts intake temperature and logical processor utilizations ...

Page 126: ...sponse to them Tips Write down the displayed messages and beep patterns before contacting your sales representative Alarm messages are useful information for maintenance The list only contains messages for the server For details about error messages of optional devices and the actions to take refer to the instructions that come with each product Tips You may ask your maintenance personnel who has ...

Page 127: ... Server Run SETUP and setup each item again If it does not resolve your problem contact your sales representative This error message also appears when lithium battery is removed or reinstalled 8007 SETUP Menu Password cleared by Jumper Description The password data in SETUP was cleared by the jumper switch setting Recommended action Follow the steps described in Chapter 1 7 Resetting and Clearing ...

Page 128: ...es not resolve your problem contact your sales representative 9080 Link in Slow Speed Mode between CPU1 and CPU2 Description Low speed mode was detected on bus between CPU1 and CPU2 Recommended action Restart the server If it does not resolve your problem contact your sales representative 9081 Link Failure between CPU1 and CPU2 Description Connection failure was detected on bus between CPU1 and CP...

Page 129: ...rameter to Yes Then select Save Exit Save Changes and Exit If it does not resolve your problem contact your sales representative A804 Latest memory module is corrupted Description An error was detected on BIOS Flash ROM Recommended action Contact your sales representative AE01 CPU1_DIMM1 has been disabled AE02 CPU1_DIMM2 has been disabled AE03 CPU1_DIMM3 has been disabled AE04 CPU1_DIMM4 has been ...

Page 130: ... enabled AE83 CPU1_DIMM3 with error is enabled AE84 CPU1_DIMM4 with error is enabled AE85 CPU1_DIMM5 with error is enabled AE86 CPU1_DIMM6 with error is enabled AE87 CPU2_DIMM1 with error is enabled AE88 CPU2_DIMM2 with error is enabled AE89 CPU2_DIMM3 with error is enabled AE8A CPU2_DIMM4 with error is enabled AE8B CPU2_DIMM5 with error is enabled AE8C CPU2_DIMM6 with error is enabled Description...

Page 131: ...ay that the values of Base I O or Interrupt in Serial Port A and Serial Port B will not be the same If it does not resolve your problem contact your sales representative B201 Onboard LAN 1 PCIe Link Failure B202 Onboard LAN 2 PCIe Link Failure B203 Onboard LAN 3 PCIe Link Failure B204 Onboard LAN 4 PCIe Link Failure Description Connection failure of PCIe bus was detected on onboard LAN Recommended...

Page 132: ...I board installed in slot PCIxx xx denotes failed PCI slot number Recommended action Restart the server If it does not resolve your problem contact your sales representative B261 Onboard LAN 1 PCIe Link Speed Error B262 Onboard LAN 2 PCIe Link Speed Error B263 Onboard LAN 3 PCIe Link Speed Error B264 Onboard LAN 4 PCIe Link Speed Error Description PCIe link speed error was detected on onboard LAN ...

Page 133: ...ve your problem contact your sales representative C020 The error occurred during voltage sensor reading Description An error was detected while reading voltage sensor Recommended action Restart the server If it does not resolve your problem contact your sales representative C021 System Voltage out of the range Description A voltage error was detected Recommended action Restart the server If it doe...

Page 134: ...and reboot the server If it does not resolve your problem contact your sales representative C103 BMC core hardware failure Description A BMC error was detected Recommended action Unplug the power cord of server wait for 30 seconds and reboot the server If it does not resolve your problem contact your sales representative C104 BMC IBF or OBF check failed Description An error was detected while acce...

Page 135: ...C SDR Repository empty Description An error was detected on SROM containing sensor data record SDR Recommended action Unplug the power cord of server wait for 30 seconds and reboot the server If it does not resolve your problem contact your sales representative C10F IPMB signal lines do not respond Description An error was detected on BMC Recommended action Unplug the power cord of server wait for...

Page 136: ...ot found Description BMC Mezzanine card is not installed Recommended action Unplug the power cord of server wait for 30 seconds and reboot the server If it does not resolve your problem contact your sales representative C11C BMC Mezzanine partition is invalid Description A format error was detected in BMC Mezzanine card Recommended action Unplug the power cord of server wait for 30 seconds and reb...

Page 137: ... Recommended action Restart the server If it does not resolve your problem contact your sales representative C203 CPU Configuration change is detected Description The CPU configuration has been changed since the previous startup Recommended action When Server Check previous System Config is in SETUP this message appears if the CPU configuration was changed since the previous boot If this message a...

Page 138: ...solve your problem contact your sales representative C321 System power consumption is out of range in PSUs Description System power consumption exceeds the power output capacity limit Recommended action Unplug the power cord of server wait for 30 seconds and reboot the server If it does not solve your problem check installation status of power supply units If it does not solve your problem remove ...

Page 139: ...it does not solve your problem make sure that DIMM is installed in correct slot If it does not solve your problem check the type of DIMM If it does not solve your problem check installation status of DIMM If it does not solve your problem remove DIMM and install it again If it does not resolve your problem contact your sales representative A801 Useful Memory not detected Description Indicates that...

Page 140: ... correctly inserted If this does not resolve the problem contact your sales representative 1 5 2 1 The processor is not installed Or no processor is detected Make sure that the processor is correctly mounted If this does not resolve the problem contact your sales representative 1 POST detected an error Contact your sales representative 2 Updated BIOS data was detected This is not an error Wait unt...

Page 141: ...s displayed on an upper LCD line XX POST Started Description Displayed while POST is running XX denotes POST code POST Progress Code that is running Recommended action This is not an error XX BIOS Rev YYYY Description Displayed while POST is running XX denotes POST code POST Progress Code that is running and YYYY denotes system BIOS version Recommended action This is not an error POST Completed Su...

Page 142: ...us of DIMM If it does not solve your problem remove DIMM and install it again If it does not resolve your problem contact your sales representative Memory Reconfigured Description The server starts with DIMM degraded status due to one of the following events A failed DIMM was detected while POST performs system memory test A failed DIMM was detected while the system is running and the server resta...

Page 143: ...emove DIMM and install it again If it does not resolve your problem contact your sales representative Tips You can identify the DIMM on which a correctable error frequently occurred by viewing OS system event log or IPMI system event log Memory DIMM Sparing Fail over on CPU1 Memory DIMM Sparing Fail over on CPU2 Description A correctable error frequently occurred on DIMM connected with CPUx but Me...

Page 144: ...ently occurred by viewing OS system event log or IPMI system event log PCI1A Slot UnCorrectable Error PCI1B Slot UnCorrectable Error PCI2B Slot UnCorrectable Error PCI3B Slot UnCorrectable Error PCI1C Slot UnCorrectable Error PCI2C Slot UnCorrectable Error Description An uncorrectable error occurred on PCIe bus on PCI board installed in slot PCIxx xx denotes PCI slot number Recommended action Rest...

Page 145: ...tenance Guide 145 Chapter 3 Appendix PCI Express Uncorrectable Error 3 Description An uncorrectable error occured on PCIe bus of onboard device Recommended action Restart the server If it does not resolve your problem contact your sales representative ...

Page 146: ...seBoard Voltage Upper Non Critical BaseBoard Voltage Lower Critical BaseBoard Voltage Upper Critical VBAT Lower Non Critical VBAT Upper Non Critical VBAT Lower Critical VBAT Upper Critical A voltage abnormality was detected Contact your sales representative Baseboard Temperature1 Lower Non Critical Baseboard Temperature1 Upper Non Critical Baseboard Temperature1 Lower Critical Baseboard Temperatur...

Page 147: ...itical Processor2 Thermal Control Upper Critical Power Supply1 Temperature Lower Non Critical Power Supply1 Temperature Upper Non Critical Power Supply1 Temperature Lower Critical Power Supply1 Temperature Upper Critical Power Supply2 Temperature Lower Non Critical Power Supply2 Temperature Upper Non Critical Power Supply2 Temperature Lower Critical Power Supply2 Temperature Upper Critical A tempe...

Page 148: ...or An unrecoverable error occurred for CPU1 DIMM1 CPU1 DIMM2 Uncorrectable Error An unrecoverable error occurred for CPU1 DIMM2 CPU1 DIMM3 Uncorrectable Error An unrecoverable error occurred for CPU1 DIMM3 CPU1 DIMM4 Uncorrectable Error An uncorrectable error occurred for CPU1 DIMM4 CPU1 DIMM5 Uncorrectable Error An unrecoverable error occurred for CPU1 DIMM5 CPU1 DIMM6 Uncorrectable Error An unre...

Page 149: ...mware Image execution Failed Node Manager Firmware Flash Erase Error Node Manager Firmware Flash Corrupted Node Manager Firmware Flash Corrupted Node Manager can t communicate BMC Node Manager Firmware Image execution Failed Node Manager Firmware Flash Erase Error Node Manager Firmware Flash Corrupted Node Manager Internal Error Node Manager can t communicate BMC Node Manager Manufacturing Error N...

Page 150: ...med during Hard Disk Drive failure Turn off the power wait for about 30 seconds and restart the server If this does not resolve the problem contact your sales representative System Rear FAN1 Lower Non Critical System Rear FAN2 Lower Non Critical System Rear FAN3 Lower Non Critical System Rear FAN4 Lower Non Critical System Rear FAN5 Lower Non Critical System Rear FAN6 Lower Non Critical System Rea...

Page 151: ...ption Solution System Front FAN4 Lower Non Critical System Front FAN5 Lower Non Critical System Front FAN6 Lower Non Critical System Front FAN7 Lower Non Critical System Front FAN8 Lower Non Critical A fan alarm was detected It is possible that a fan has failed or is clogged Contact your sales representative and request repairs ...

Page 152: ...ven in dump data 1 When Windows Server 2008 R2 is operating while iSCSI is recognized Go to the following Microsoft website for details http support microsoft com kb 976072 en us b57nd60a Warning Broadcom NetXtreme Gigabit Ethernet xx The network link is down Check to make sure the network cable is properly connected 4 Upon system startup or upon applying Starter Pack If the message appears upon s...

Page 153: ...06 12 08 00 00 10 0048 00 00 00 00 3C 00 00 00 0050 00 00 00 00 80 A2 BA 86 o 0058 00 00 00 00 08 B0 BD 86 0060 00 00 00 00 00 00 00 00 0068 00 00 00 00 00 00 00 00 0070 00 00 00 00 00 00 00 00 0078 00 00 00 00 00 00 00 00 0080 00 00 00 00 00 00 00 00 0088 00 00 00 00 00 00 00 00 ebdrv Error lm_sp c 2450 ECORE_SUCCESS ecore_status An assertion happened Please note provider of this module 15 Upon d...

Page 154: ...ected error DeviceIoControl storage volume _ _mpio disk ven_n ec prod_istorage_1000 rev_1000 1 7f6ac24 0 303030303 030303031303030303032383030304636 GUID 00000000 00007 e00 GUID 00000000000002B8 x00560000 0000000000000000 0 00000000004866D0 4096 0 hr 0x80070013 This media is read only volume 12289 When you import a transportable shadow copy to another server that has a read only volume while opera...

Page 155: ... If the message appears upon system startup or upon applying Starter Pack there is no problem in system operation Storflt Warning The Virtual Storage Filter Driver is disabled through the registry It is inactive for all disk drives 5 Upon OS Installation This event does not affect system operation VDS Dynamic Provider Error The provider failed while storing notifications from the driver The Virtua...

Page 156: ...unless it occurs often Service Control Manager Error The Parallel port driver service failed to start due to the following error The service cannot be started either because it is disabled or because it has no enabled devices associated with it 7000 Upon OS Installation This event does not affect system operation Microsoft Windows HttpEvent Error Unable to initialize the security package Kerberos ...

Page 157: ...ct system operation Microsoft Windows Winlogon Warning The winlogon notification subscriber GPClient failed a notification event 6001 Upon OS Installation This event does not affect system operation Windows Server 2003 R2 x64 System Event Log b57nd Warning Broadcom NetXtreme Gigabit Ethernet xx The network link is down Check to make sure the network cable is properly connected 4 Upon system startu...

Page 158: ...r security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality 5603 Upon OS Installation This event does not affect system operation Windows Server 2003 R2 System Event Log b57w2k Warning Broadcom NetXtreme Gigabit Ethernet xx The network link is down Check to make sure the network cable is prope...

Page 159: ...oes not affect system operation WinMgmt Warning A provider Rsop Planning Mode Provider has been registered in the WMI namespace root RSOP but did not specify the HostingModel property This provider will be run using the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests Ensure that provider has been revi...

Page 160: ... Power vbs Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osvc getobject winmgmts root wmi set oclass osvc get microsoft_ipmi for each oinstance in osvc instancesof microsoft_ipmi set oipmi oinstance next Format the IPMI command request Dim oinparams set oinparams oclass methods_ requestresponse inparameters oinparams networkfunction h3e OEM NetworkFun...

Page 161: ...nparams lun 0 oinparams responderaddress h20 oinparams command h20 oinparams requestdatasize 0 Fire IPMI Command Dim outparams Dim i RecordCount set outparams oipmi execmethod_ requestresponse oinparams RecordCount outparams ResponseData 3 256 outparams ResponseData 2 Reserve SDR Repository oinparams networkfunction ha oinparams lun 0 oinparams responderaddress h20 oinparams command h22 oinparams ...

Page 162: ...cified case 1 units2 degrees C case 6 units2 Watts case else units2 Refer to IPMI Specification Type 0x _ hex outtmp ResponseData 4 End Select Get Sendor Reading Dim sensorData rawData currentValue oinparams networkfunction h4 oinparams lun 0 oinparams responderaddress h20 oinparams command h2d oinparams requestdata array sensorNum oinparams requestdatasize 1 set sensorData oipmi execmethod_ reque...

Page 163: ...nderaddress h20 oinparams command h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi execmethod_ requestresponse oinparams tmpMessage ID String For j 3 to idlength 2 tmpMessage tmpMessage Chr outsdridstring ResponseData j Next WScript Echo tmpMessage End Sub End Script Execution example C VBS cscript nologo Sensor vbs Execution ...

Page 164: ...ddEnum _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _Total Then first false End If else Wscript Echo Proc intProcessorUse Name _ PercentProcessorTime _ intProcessorUse PercentProcessorTime End If Next Wscript Sleep 30 1000 sleep 30 1000ms objRefresher Re...

Page 165: ...bits watts Tips Power consumption readings may not be acquired depending on the power supply configuration of the server In such cases either of the following messages is displayed Unable to send RAW command channel 0x0 netfn 0x3e lun 0x0 cmd 0xb rsp 0xc1 Invalid Command or Unable to send RAW command channel 0x0 netfn 0x3e lun 0x0 cmd 0xb rsp 0xcb Requested sensor data or record not found 3 2 2 In...

Page 166: ...iven by executing the mpstat command provided in a Linux distribution For Red Hat Enterprise Linux 5 sysstat version rpm contains the command Execution example mpstat P ALL Execution result Linux 2 6 18 164 el5 localhost localdomain 11 17 09 17 59 30 CPU user nice sys iowait irq soft steal idle intr s 17 59 30 all 1 23 0 04 0 42 2 69 0 03 0 10 0 00 95 49 1086 42 17 59 30 0 0 42 0 00 0 58 0 76 0 00...

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