5. Troubleshooting
Express5800/R120d-1E, R120d-2E Maintenance Guide
34
Chapter 1 Maintenance
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Event ID505: If the N8103-153/154 or N8103-155 additional battery is mounted, the following message may
be registered in the RAID log of Universal RAID Utility and OS logs (Windows event log, Linux syslog)
Event source : raidsrv
Event ID
: 505
Type :
Warning
Description : <RU0505> [CTRL: Number of RAID Controller] The temperature of battery
is high.
If the above event is registered, check the Cache Mode (current value) of the RAID Controller with Universal
RAID Utility.
→
If the Cache Mode (current value) is
Write Back
, use the battery as is because there is no problem.
→
If the Cache Mode (current value) is
Write Through
, the battery refresh operation causes the battery
temperature to rise temporarily. This event temporarily stops the refresh operation, so the battery
temperature drops and the refresh operation resumes. However, it may take time till the temperature
drops. After the refresh operation is completed, the Cache Mode (current value) changes to
Write Back
.
If the Cache Mode does not change to
Write Back
although 24 hours have elapsed, the battery may be
faulty. Replace the battery.
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Event ID508: If the N8103-153/154 or N8103-155 additional battery is mounted, the following message is
registered in the RAID log of Universal RAID Utility and OS logs (Windows event log, Linux syslog)
Event source : raidsrv
Event ID
: 508 (800001FC)
Type :
Warning
Description
: <RU0508> [CTRL: Number of RAID Controller] The Battery status is
unstable.
Did the battery become unstable immediately after the additional battery had been mounted?
→
Immediately after the additional battery is mounted, this event may be registered till the battery refresh
operation is completed.
If this message is registered, wait for about 15 minutes and check the Cache Mode (current value) of the
RAID Controller. If the Cache Mode (current value) is
Write Back
, use the battery as is because there is no
problem.
→
If the current cache mode is set to
Write Through
, the battery needs to be refreshed. Contact your
service representative.
If
Write Through
is retained for 9 hours or more after starting refresh operation, the battery may be
faulty. Replace the battery.
