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ACDHC : Assignment of ACD Holiday Calendar
ACDHC: Assignment of ACD Holiday Calendar
1.
Function
This command is used to assign, display, print, and remove Holiday Calendar information. The ACDHC
command specifies days that calls are processed differently than on normal workdays (provided a Holiday
Schedule is programmed). A Holiday Schedule only applies to pilot numbers that are using a Week Sched-
ule (ACDPLT CCV/W=1). Holiday information includes a month and day entry and a number that refers
to the Holiday Schedule to be used on that day. An unlimited number of days may be scheduled as holidays,
and up to three different holiday schedules per tenant can be programmed. Holidays can be programmed
up to one calendar year in advance.
2.
Precautions
(1) Holidays can be entered for any day of the year.
(2) A separate Holiday Calendar is available for each tenant.
3.
Parameters
ACDP:
Fixed to 0 (Not used)
TN:
Tenant Number (1-9)
MONTH:
Month (1-12)
DAY:
Day (1-31)
SCH:
Schedule Number (1-3)
Summary of Contents for SV8500
Page 1: ...FP85 104 S1 Data Programming Manual ACD NWA 041687 001 ISSUE 1 0...
Page 12: ...PL 6 This page is for your notes...
Page 130: ...114 A 31A ABANDONED CALL SEARCH ACD PROGRAMMING None...
Page 364: ...348 CHAPTER 6 This page is for your notes...
Page 409: ...Printed in Japan 0807 010...
Page 410: ......