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OfficeConnect

Network Storage Server 20 (3C19500)
Network Storage Server 40 (3C19501)

User Guide

Summary of Contents for OfficeConnect 3C19500

Page 1: ...OfficeConnect Network Storage Server 20 3C19500 Network Storage Server 40 3C19501 User Guide...

Page 2: ...chever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide...

Page 3: ...System Features 17 Users and Shares 17 Configuration 20 Status 20 Commands 20 Help Support 20 Failsafe Mode 21 Accessing the Failsafe Mode 21 Failsafe Mode Options 22 Replacing A Faulty Hard Disk 23...

Page 4: ...chnical Specifications 38 Standards 38 System Requirements 39 Ethernet Performance 39 Cable Specifications 39 Technical Support 40 Online Technical Services 40 World Wide Web Site 40 Support from Your...

Page 5: ...e Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the 3Com World Wide Web site http www 3com com Naming Convention Throughout this guid...

Page 6: ...questions For information about contacting Technical Support see Technical Support on page 40 Related Documentation In addition to this guide each OfficeConnect Network Storage Server document set inc...

Page 7: ...vides you with a quick to install efficient and inexpensive alternative to complex more expensive computer servers The Network Storage Server is an ideal solution for users and groups of people who si...

Page 8: ...rade its Operating System Run Hard Disk checks Reset the Unit back to its factory defaults An online help system that gives explanations and instructions on how to configure the Network Storage Server...

Page 9: ...Ethernet connection and packets are being transmitted or received Power LED Green Amber indicates that the power supply to the Network Storage Server is present indicates the unit has either been shut...

Page 10: ...ne peut pas tre utilis e comme prise t l phonique Raccordez uniquement un connecteur de donn es RJ 45 cette prise LOCK Ethernet Fast Ethernet LAN Port Use a Twisted Pair cable with RJ 45 connectors Yo...

Page 11: ...has been unplugged or is powered off Disk LED Green Flashing There is Hard Disk activity None Off There is no Hard Disk activity Color Appearance Meaning Activity LED Green Flashing There is an Ethern...

Page 12: ...Storage Server Fitting the Rubber Feet The four self adhesive rubber feet prevent your Network Storage Server from moving around on your desk Only stick the feet to the marked areas at each corner of...

Page 13: ...own in Figure 2 picture 2 Figure 2 Stacking Units Together Removing The Stacking Clip To remove the Stacking Clip 1 Remove the top unit together with the clip If you hook a finger around one of the fa...

Page 14: ...ve stopped moving up the LED scale See the Network Storage Server LED Function table on page 11 for further LED information To power up the Network Storage Server into its Failsafe Mode see the sectio...

Page 15: ...lick Find Now An icon for the Network Storage Server should appear in the search window after a short while 4 Double click the Network Storage Server icon A window will appear containing all the Share...

Page 16: ...Administration System is determined by the access level assigned to them by the Network Administrator When a User is created the Network Administrator can assign additional managerial privileges that...

Page 17: ...en viewed in the Administration System the Share will exhibit distinctive characteristics to help you distinguish it from others You can control which Users access a Share by using access control rule...

Page 18: ...oyees can be created and moved inside the Groups Also individual User configuration can be carried out by specifying permissions for sole Users instead of Groups Share Icons Explained This section sho...

Page 19: ...the Network Administrator Any User who knows the password will be able to obtain read only access Users do not need to be set up for this option Depends On User Users are only allowed to access this...

Page 20: ...erts and their descriptions Commands The Commands section allows you to Shut down the Network Storage Server Save its configuration settings 3Com recommends you make regular backups of your configurat...

Page 21: ...o to the maximum point on its scale and then gradually move down the scale until full shut down When the Power LED appears Amber and there are no Disk Space Used LEDs lit the Network Storage Server ha...

Page 22: ...ttings by selecting this option Running A Hard Disk Check If you suspect there might be a problem with the Hard Disk you can check it for errors There are two types of scan available A quick scan will...

Page 23: ...ith the OfficeConnect Network Storage Server 40 3C19501 The Hard Disks are not interchangeable If 3Com Technical Support cannot resolve your Hard Disk problem you may have to purchase a replacement Ha...

Page 24: ...onents on the Hard Disk Handle the Hard Disk only by its edges and its supporting tray Always store or transport the Hard Disk in anti static packaging Removing the Faulty Hard Disk When you remove th...

Page 25: ...int 2 Position the Hard Disk as shown in Figure 6 3 Push the Hard Disk into the Network Storage Server 4 Tighten the four screws that secure the supporting tray and the Hard Disk to the Network Storag...

Page 26: ...at accompanies this User Guide for installation instructions Your Network Storage Server should now be ready to use Rebooting the Network Storage Server and Restoring the Configuration Settings in Fai...

Page 27: ...IP address A Subnet Mask IP Addresses and Subnet Masks Each device on your network must have a unique IP address to operate correctly An IP address identifies the address of the device to which data...

Page 28: ...he IP address of 192 168 100 8 is again split into two parts but is structured differently Part one 192 168 identifies the network on which the device resides Part two 100 8 identifies the device with...

Page 29: ...licated for devices on the network DHCP is particularly useful for networks with large numbers of users on them Static Addressing You must enter an IP Address and the subnet mask manually on every dev...

Page 30: ...ctly configured on your computer The adapter drivers are the latest version on your computer The Network Storage Server has been mapped to a local drive The device can actually be found by using the F...

Page 31: ...If there is still a problem replace the cable with a known working cable The cabling follows the correct specification See Ethernet Performance on page 39 for more information The adapter is correctl...

Page 32: ...e the Failsafe Mode section on page 21 for further information Installation Problems TCP IP Protocol Required If during installation the Discovery Application displays an error message that reads TCP...

Page 33: ...ning the Discovery Application and the Network Storage Server Remove the Router if one is installed 7 Restart the Network Storage Server and check the LEDs are in normal status See the section about t...

Page 34: ...ccessed remotely A Yes provided the IP address is entered as the URL in the Web Browser e g http 192 168 1 21 Q Who can access the Administration System A Anyone using the Network Storage Server can a...

Page 35: ...e used as a stand alone storage device for your PC To use it as a stand alone just connect a crossover cable between the Network Storage Server and the adapter card installed on your PC Q Why does Win...

Page 36: ...chtige Sicherheitshinweise WARNHINWEIS Warnhinweise enthalten Anweisungen die Sie zu Ihrer eigenen Sicherheit befolgen m ssen Alle Anweisungen sind sorgf ltig zu befolgen Sie m ssen die folgenden Sich...

Page 37: ...rnationales de s curit utilisez uniquement l adaptateur lectrique remis avec cet appareil La prise secteur doit se trouver proximit de l appareil et son acc s doit tre facile Vous ne pouvez mettre l a...

Page 38: ...7 64 in Height 55 mm 2 2 in Weight Approximately 1 75 Kg 3 83 lbs Standards Functional ISO 8802 3 IEEE 802 3 Safety UL 1950 EN 60950 CSA 22 2 950 IEC 60950 EMC EN 55022 Class B EN 55024 AS NZS 3548 B...

Page 39: ...tions The Network Storage Server supports the following cable types and maximum lengths Category 3 Ethernet or Category 5 Fast Ethernet or Dual Speed Ethernet Twisted Pair shielded and unshielded cabl...

Page 40: ...ion such as technical documentation and software as well as support options that range from technical education to maintenance and professional services 3Com Knowledgebase Web Services This interactiv...

Page 41: ...guration changes if applicable If you are unable to contact your network supplier see the following section on how to contact 3Com Support from 3Com If you are unable to obtain assistance from the 3Co...

Page 42: ...following countries you may use the toll free numbers Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Luxembourg Middle East Netherlands Norway Poland Portugal Russia South...

Page 43: ...e East 31 30 6029900 31 30 6029999 Central and South America 525 201 0075 From the following countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finl...

Page 44: ...five grades of Twisted Pair TP cabling defined by the EIA TIA 586 standard Category 3 is voice grade cable and can only be used in Ethernet networks 10BASE T to transmit data at speeds of up to 10 Mb...

Page 45: ...at is the standard for sending data through a network IP is part of the TCP IP set of protocols that describe the routing of packets to addressed devices An IP address consists of 32 bits divided into...

Page 46: ...cting equipment to portable computers The PCMCIA created a 16 bit socket into which credit card sized cards are plugged these are commonly known as PC cards The ports on these cards attach for example...

Page 47: ...ocol This is the name for two of the most well known protocols developed for the interconnection of networks Originally a UNIX standard TCP IP is now supported on almost all platforms and is the proto...

Page 48: ...ble 3Com will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in a...

Page 49: ...business the following business day defined as 9 a m to 5 p m local time Monday through Friday excluding local holidays Please refer to the Technical Support appendix in the User Guide for telephone...

Page 50: ...U S A and by the laws of the United States excluding their conflicts of laws principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entire...

Page 51: ...s Reorient the receiving antenna Relocate the equipment with respect to the receiver Move the equipment away from the receiver Plug the equipment into a different outlet so that equipment and receiver...

Page 52: ...Part Number DUA1950 0AAA01 Rev 01 Published November 2000...

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