Lexmark X950de 4, User Manual

Page: 314 / 372

If
Ready
does not appear, then turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Print jobs do not print
Try one or more of the following:
M
AKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
M
AKE SURE THE PRINTER IS READY TO PRINT
Make sure
Ready
appears on the display before sending a print job.
C
HECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.
C
HECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.
C
HECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
M
AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
•
Verify that you are using the correct printer software.
•
If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.
M
AKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
•
Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page and check that the status shows
Connected
. If the status is
Not Connected
,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com .
M
AKE SURE YOU ARE USING A RECOMMENDED
USB,
SERIAL
,
OR
E
THERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com .
Troubleshooting 314