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Chapter 4
Troubleshooting
Function Specific Troubleshooting
To Check the Front Panel
Procedure
Randomly press the front panel keys to verify that they work normally.
Step 1.
Press [System] -
SELF TEST
Step 2.
Use the cursor key to highlight the selection item to the right of “TEST No.”.
Step 3.
Select
4 KEY
using the
INCR+
or
DECR-
softkey.
Step 4.
Press
EXECUTE
-
TEST START
.
Step 5.
Randomly press the front panel keys. The key name of the pressed key is displayed.
Step 6.
To exit the front panel test, press
TEST STOP
three times consecutively, and then press
[Return].
•
If multiple keys fail to work, a problem in key function (keypad, key flex circuit) or
display interface board.
•
If only a specific key doesn't work, check first if the key is subsided in the panel.
To Check the LCD
Procedure
Step 1.
Press [System] -
SELF TEST
Step 2.
Use the cursor key to highlight the selection item to the right of “TEST No.”.
Step 3.
Select
5 DISPLAY
using the
INCR+
or
DECR-
softkey.
Step 4.
Press
EXECUTE
-
TEST START
. The whole of the LCD screen turns Red, Green, Blue,
Black, and White every 2 seconds.
Step 5.
To exit the DISPLAY test, press
TEST STOP
, and then press [Return].
•
If the LCD display has a problem, check the LCD and the display interface board.
•
If the LCD is not illuminated with backlight, check the inverter board.
To Check the Front USB port
Procedure
Step 1.
Plug a USB memory, formatted with FAT16 or FAT32.
NOTE
The following USB memory can be used.
Complies with USB 1.1; mass storage class, FAT16/FAT32 format; maximum consumption
current is below 500 mA.
Recommended USB memory: Keysight 512 MB USB Flash memory (Keysight PN
1819-0195).
Use the prepared USB memory device exclusively for the E4981A; otherwise, other
Summary of Contents for E4981A
Page 1: ...Keysight E4981A 120 Hz 1 kHz 1 MHz Capacitance Meter Service Guide ...
Page 2: ......
Page 13: ...Contents 11 L 145 M 145 N 145 O 146 P 146 Q 146 R 147 S 147 T 147 U 148 Warning Message 149 ...
Page 14: ...12 Contents ...
Page 70: ...68 Chapter4 Troubleshooting Performance test failure troubleshooting ...
Page 84: ...82 Chapter5 Replaceable Parts Replaceable Parts List Front Panel Figure 5 12 Front Panel ...
Page 132: ...130 Chapter7 Post Repair Procedures Post Repair Procedures ...
Page 138: ...136 AppendixB Firmware Update Update the E4981A firmware using USB cable ...
Page 142: ...140 AppendixC Power Requirement Power Requirements ...