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IBM FlashSystem 900, Service Manual

The IBM FlashSystem 900 is a high-performance data storage solution offering lightning-fast speeds and reliability. Get your hands on the product manual for detailed instructions on maximizing its capabilities. Download the manual for free from manualshive.com, and unleash the full potential of your FlashSystem 900.

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MAP: TIC3

  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

1-111

MAP: SIE

  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

1-114

MAP: SPD2

  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

1-117

MAP: 3746-900 SPS, Control Panel

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 1-121

3746-900 ACPW, DCPW, Transformer

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 1-123

MAP: 3746-900 in Offline Mode

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 1-124

MAP: No Problem Found on All the FRUS with Diagnostics in

Concurrent Mode

  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

1-130

MAP: 3746-900 Ending Exchange Procedure After Power ON

. . . . .

 1-136

MAP: 3746-900 Ending Procedure In Offline Mode

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 1-137

MAP: 3746-900 Ending Procedure in Concurrent Mode

. . . . . . . . .

 1-139

MAP: 3746-900 ESCC/ESCC2 Disabling

. . . . . . . . . . . . . . . . . .

 1-142

MAP: 3746-900 ESCC/ESCC2 Enabling

. . . . . . . . . . . . . . . . . .

 1-144

MAP: 3746-900 CLP Backup or Standard Mode Setting

. . . . . . . . .

 1-146

Activate/Deactivate a Resource Via CCM

. . . . . . . . . . . . . . . . . .

 1-150

3746-900 Setting in Offline Mode

. . . . . . . . . . . . . . . . . . . . . . .

 1-153

Display the FRU List After a Diagnostic Failure

. . . . . . . . . . . . . . .

 1-154

3746-900 EEPROM Upgrade

. . . . . . . . . . . . . . . . . . . . . . . . . . .

 1-155

EEPROM Upgrade Overview

. . . . . . . . . . . . . . . . . . . . . . . . .

 1-155

EEPROM Upgrade/Downgrade Processing

. . . . . . . . . . . . . . . . .

 1-155

Engineering Data Transfer

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

 1-157

Overview

  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

1-157

Preparing Engineering Data on the Local Service Processor

. . . . . . .

 1-157

Transferring Engineering Data from the Service Processor

. . . . . . . .

 1-158

3746 Model 900 Diagnostic Requirements

. . . . . . . . . . . . . . . . . . .

 1-159

3746-900 Control Panel Use

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 1-160

Purpose of the Control Panel

. . . . . . . . . . . . . . . . . . . . . . . . .

 1-160

Explanation of 3746-900 Panel Keys, LEDs and Switches

. . . . . . . .

 1-161

3746-900 Control Panel Display Description

. . . . . . . . . . . . . . . . .

 1-162

How to Perform 3746 Model 900 Control Panel Operations

. . . . . . . . .

 1-163

Power ON

  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

1-163

General IML

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1-163

CBSA IML

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1-163

CBSP Dump

  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

1-163

General IML With Diagnostics

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 1-163

CBSA IML Without Diagnostics

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 1-163

Panel Test

  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

1-163

Service Processor Link Restart

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 1-163

Display Error Code

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

 1-163

Control Panel LED Status Versus 3746-900 States

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 1-164

IML Request Versus 3746 Model 900 States

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 1-164

Chapter 2. MAPs for FRU Isolation

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 2-1

3746-900 RSF MAP

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 2-1

MAP 2000: 3746-900 Manual Call

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 2-1

3746-900 Power MAPs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

 2-4

MAP 5100: 3746 Model 900 Power Control Subsystem Problems

. . . . .

 2-4

MAP 5110: 3746-900 Power ON Problem in Remote Mode

. . . . . . . . .

 2-8

MAP 5120: 3746-900 Power ON Problem in Local Mode

. . . . . . . . . .

 2-13

MAP 5130: 3746-900 CP1 Tripped.

. . . . . . . . . . . . . . . . . . . . . .

 2-14

3746-900 -48v DC DISTRIBUTION

. . . . . . . . . . . . . . . . . . . . . . .

 2-16

MAP 5140: 3746-900 CP2 or CP3 Tripped

. . . . . . . . . . . . . . . . . .

 2-17

MAP 5150: 3746-900 CP4, CP5, CP6, or CP7 Tripped

. . . . . . . . . . .

 2-19

MAP 5160: Suspected Problem on 3745/3746-900 Power Connection

. .

 2-20

   

Contents

  v

Summary of Contents for FlashSystem 900

Page 1: ...3746 Nways Multiprotocol Controller Model 900 Service Guide SY33 2116 02...

Page 2: ......

Page 3: ...3746 Nways Multiprotocol Controller Model 900 Service Guide SY33 2116 02...

Page 4: ...mments appears at the back of this publication If the form has been removed address your comments to Department CGFA Design Information Development IBM Corporation PO Box 12195 Research Triangle Park...

Page 5: ...xpansion Fuse Reference xxxviii 3745 Models 21A to 61A Primary Power Part Number xxxix 3746 900 Primary Power Part Number xxxix Sicherheits berpr fungen f r IBM 3745 3746 900 und die Erweiterung der S...

Page 6: ...al Verbal Symptoms 1 13 3746 900 Control Panel Symptoms 1 14 3746 900 Control Panel Codes 1 15 Using the MIP FRU Group Table 1 24 3746 900 FRU Group Table 1 25 3746 900 Service Processor Maintenance U...

Page 7: ...ocessor 1 158 3746 Model 900 Diagnostic Requirements 1 159 3746 900 Control Panel Use 1 160 Purpose of the Control Panel 1 160 Explanation of 3746 900 Panel Keys LEDs and Switches 1 161 3746 900 Contr...

Page 8: ...900 LCB Non Identified in CDF E 2 83 3746 900 ESCA MAPs 2 88 MAP 2700 3746 900 Permanent ESCA Problem 2 88 MAP 2710 3746 900 Any Intermittent ESCA Problem 2 89 MAP 2720 3746 900 Bit Error Rate Valida...

Page 9: ...ange a Connectivity Switch 4 20 Exchange a CSCE 4 22 Exchange DCDC of Processor 4 23 Exchange a Connectivity Switch DCDC 4 24 Exchange the Power Distribution DCDP 4 26 Exchange a DCPW 4 28 Exchange an...

Page 10: ...IBM 3745 Models 210 21A 310 31A 410 41A 610 and 61A and 3746 Model 900 B 7 Additional Service Documentation for the IBM 3745 Models 130 150 160 170 and 17A B 10 Related Signal Converter Products Info...

Page 11: ...viii 0 18 Schutzleiterkontakt am Hauptstromversorgungskabel xlix 0 19 Schutzleiterkontakt des Wechselstromverteilerkastens der Erweiterung der Steuereinheit xlix 0 20 Erdung des Verteilerkastens ber S...

Page 12: ...ics or Whole 3746 900 Offline Diagnostics 3 7 3 2 Parts of 3746 900 Tested by CLP SATs 3 8 3 3 Parts of 3746 900 Tested by LIC11 MAT 3 8 3 4 Parts of 3746 900 Tested by LIC12 SAT 3 9 3 5 Parts of 3746...

Page 13: ...4 34 4 29 Line Connection Enclosure Base LCEB and Line Connection Enclosure Expansion LCEE 4 35 4 30 LCPE into the LCEE 4 36 4 31 Line Connection Enclosure Base LCEB and Line Connection Enclosure Expa...

Page 14: ...xii 3746 900 Service Guide...

Page 15: ...ummern lvii 0 14 Teilenummern lvii 0 15 Safety Label Numbers by Country lxxxvii 0 16 Safety Label Numbers by Country for 3745 Models 21A to 61A lxxxviii 0 17 3746 900 Safety Label Numbers by Country l...

Page 16: ...xiv 3746 900 Service Guide...

Page 17: ...M Intellectual Property Department in your country or send inquiries in writing to IBM World Trade Asia Corporation Licensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 Japan The following paragraph do...

Page 18: ...s device must accept any interference received including interference that may cause undesired operation Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies w...

Page 19: ...n solch einem Fall ist der Abstand bzw die Abschirmung zu der industriellen St rquelle zu vergr ern Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den IBM Handb chern ange...

Page 20: ...n excessive voltages An excessive voltage is one which exceeds 42 4 V peak ac or 60 V dc They interface with the 3746 Model 900 or 3746 Model 950 using Safe Extra Low Voltages only In order to maintai...

Page 21: ...Java and all Java based trademarks and logos are trademarks or registered trade marks of Sun Microsystems Inc in the United States and or other countries Microsoft Windows Windows NT and the Windows l...

Page 22: ...xx 3746 900 Service Guide...

Page 23: ...ce Inspection Safety Procedures for the 3745 3746 900 and Con troller Expansion English xxii Sicherheits berpr fungen f r IBM 3745 3746 900 und die Erweiterung der Steuereinheit Deutsch xl lvii Safety...

Page 24: ...ates unacceptable safety conditions the conditions must be corrected before IBM services the machine Note The correction of any unsafe condition is the responsibility of the owner of the equipment The...

Page 25: ...further safety inspection steps 2 Safety Labels Check that All the safety labels are at the places indicated by the letters See to the following paragraphs Safety Label Locations on the 3745 Models 17...

Page 26: ...their frame ground and premises grounding system through their power cords The 3746 900 is grounded To the 3745 Model 17A via the power control cable see Figure 0 1 on page xxv To the 3745 Models 21A...

Page 27: ...ng Notes a D Lock washer PN 17G5853 and nut PN 1622404 b C Screw PN 61F4511 star washer PN 17G5852 and lock washer PN 1622318 2 3745 Models 21A to 61A 3746 900 UEPO Cable Check that the UEPO cable is...

Page 28: ...ontroller Expansion Ground Wire Cable If you have only one controller expansion installed check that the ground wire A is installed see Figure 0 3 on page xxvii If you have several controller expansio...

Page 29: ...Safety Figure 0 3 Ground Wire Connection On Controller Expansion SAFETY xxvii...

Page 30: ...Safety Figure 0 4 Ground Wire Connection Between Attached Controller Expansions xxviii 3746 900 Service Guide...

Page 31: ...Safety Figure 0 5 Ground Wire Connection Between Controller Expansions at less than Six Meters SAFETY xxix...

Page 32: ...22347 or PN 17G5853 and lock washer PN 1622319 4 ac dc Power Cable Ground Wire Check the mainline ac dc power cable for damaged or burned pins and broken insu lation Measure the resistance of the disc...

Page 33: ...t distrib ution box and the controller expansion mount frame Ground Pin Figure 0 8 Ground Pin of the Controller Expansion ac Outlet Distribution Box Check that electrical continuity is assured between...

Page 34: ...round system Figure 0 10 LCB Grounding via Ground Wire IBM does not provide this wire In order to ensure correct grounding this ground wire must be made using a wire AWG 12 minimum 2 5 square millimet...

Page 35: ...CBs and CPs in the 3745 and 3746 900 are rated at the indicated value For the 3745 Model 17A refer to Table 0 4 on page xxxvii for CB and CP locations For the 3745 Models 21A to 61A refer to Table 0 5...

Page 36: ...tage label label E indicates the input voltage for which the 3745 is wired Performing a Power Conversion Inspection A power conversion inspection must be performed on any 3745 Communication Controller...

Page 37: ...st be within 180 V to 260 V Adjustment of the input voltage can be done according to the customer voltage on TB1 of the transformers located at the rear of the 3746 900 Important Note Since the 3745 c...

Page 38: ...MERGENCY switch then power ON the controller 8 Power ON Indicator Once the controller is powered ON check that a The Power ON indicator on the 3745 control panel is lit b The Ready LED and the Standby...

Page 39: ...F Location Rating Power Supply Frame 1 CB1 01H A1 10 A All CP2 01H A1 1 5 A PS2 CP3 01H B1 2 A Fans F1 01H B1 0 2 A PS2 Frame 7 3746 900 CB1 AC 07K A1 07J A1 15 A 220 V ac Power CB1 DC 07J A1 50 A dc...

Page 40: ...6 A PSTY1 A CP4 01E 3 A PSTY5 7 CP5 01E 3 A PSTY3 CP6 01E 3 A PSTY2 CP7 01E 6 A PSTY4 CP8 01E 6 A PSTY1 B CP9 01E 3 A Outlet Frame 2 CP1 02J A0 6 A PSTY4 CP2 02J A0 3 A PSTY3 CP3 02J A0 6 A PSTY4 Fra...

Page 41: ...40 60 Hz PN 6495845 100 V Outlet PN 357995 Transformer PN 1859339 PN 6496107 All countries 200 220 50 Hz PN 6495845 200 V Outlet PN 418835 PN 65X8689 All countries 200 208 220 240 60 Hz PN 6495845 220...

Page 42: ...icherweise die Sicherheit beeintr chtigen Wenn bei der berpr fung ein unzureichender Sicherheitszustand festgestellt wird m ssen die M ngel behoben werden bevor IBM das Ger t wartet Anmerkung F r die...

Page 43: ...und Zug nge f r Wartungsarbeiten sind wenn die u eren Abdeckungen ge ffnet sind Alle u eren Abdeckungen f r weitere berpr fungen offen lassen 2 Sicherheitsaufkleber Pr fen ob sich alle Sicherheitsauf...

Page 44: ...b Schutzleiterverbindung der 3746 900 und der Erweiterung der Steuereinheit an das Erdungssystem des Geb udes Der elektrische Durchgang zwischen der Rahmenerdung und dem Erdungssystem des Geb udes wir...

Page 45: ...Anmerkungen a D Sicherungsring Teilenummer 17G5853 und Mutter Teilenummer 1622404 b C Schraube Teilenummer 61F4511 Zahnscheibe Teilenummer 17G5852 und Sicherungsring Teilenummer 1622318 2 UEPO Kabel...

Page 46: ...nscheibe Teilenummer 17G5852 und Sicherungsring Teilenummer 1622318 3 Schutzleiter f r die Erweiterung der Steuereinheit Wenn nur eine Erweiterung der Steuereinheit installiert ist pr fen ob der Schut...

Page 47: ...Detail Erweiterung der Steuereinheit Schraube M5 Sicherungsring Zahnscheibe Zu st ndigem Anschlu an Erdung des Geb udes Schutzerdung Figure 0 14 Schutzleiteranschlu an der Erweiterung der Steuereinhe...

Page 48: ...nheit Erweiterung der Steuereinheit Zu st ndigem Anschlu an Erdung des Geb udes Schutzerdung A Schraube M5 Sicherungsring Zahnscheibe Figure 0 15 Schutzleiteranschlu zwischen angeschlossenen Erweiteru...

Page 49: ...it Erweiterung der Steuereinheit Zu st ndigem Anschlu an Erdung des Geb udes Schutzerdung A Schraube M5 Sicherungsring Zahnscheibe Figure 0 16 Schutzleiteranschlu bei einem Abstand von weniger als 6 M...

Page 50: ...kungen a A Schutzleiter Teilenummer 58G5691 b B Schraube Teilenummer 61F4513 Zahnscheibe Teilenummer 1622347 oder Teilenummer 17G5853 und Sicherungsring Teilenummer 1622319 4 Schutzleiter des AC DC St...

Page 51: ...em Montagerahmen der Erweiterung der Steuereinheit gew hrleistet ist Figure 0 19 Schutzleiterkontakt des Wechselstromverteilerkastens der Erweiterung der Steuereinheit Pr fen ob der elektrische Durchg...

Page 52: ...ndet Figure 0 21 Erdung des Verteilerkastens ber Schutzleiter IBM liefert diesen Schutzleiter nicht mit Der Schutzleiter mu aus einem AWG12 Leiter mind 2 5 mm2 bestehen damit eine korrekte Erdung gew...

Page 53: ...d 3746 900 die angegebene Leistung haben Positionen der Sicherungsautomaten CB und berstromschutzschalter CP der 3745 Modell 17A siehe Table 0 11 on page lv Positionen der Sicherungsautomaten CB und b...

Page 54: ...reinstimmen Wenn dies nicht der Fall ist zust ndige Unterst tzungsfunktion informieren Eingangsspannung bei den Modellen 21A bis 61A der 3745 Der Aufkleber f r die Versorgungsspannungen Aufkleber E gi...

Page 55: ...en Die Position des Typenschildes ist 3746 900 Safety Label Identifications on page lxxxv zu entnehmen Spannung am Gleichstromeingang Am Gleichstromeingang mu die Spannung beim Kunden zwischen 40 0 V...

Page 56: ...tten und Plattenlaufwerke angehalten sind 3 alle Ventilatoren gestoppt sind bis auf den MOSS bei den Modellen 21A bis 61A der 3745 der von PS6 24 V versorgt wird 4 die Servicesteckdosen an der 3745 ni...

Page 57: ...Modell 17A 3746 900 Rahmen CB CP F Position Nennwerte PS Stromversorgung Rahmen 1 CB1 01H A1 10 A Alle CP2 01H A1 1 5 A PS2 CP3 01H B1 2 A Ventilatoren F1 01H B1 0 2 A PS2 Rahmen 7 3746 900 CB1 AC 07K...

Page 58: ...PSTY6 CP2 01F 1 5 A PSTY6 CP3 01F 1 5 A PSTY6 CP3 01E 6 A PSTY1 A CP4 01E 3 A PSTY5 7 CP5 01E 3 A PSTY3 CP6 01E 3 A PSTY2 CP7 01E 6 A PSTY4 CP8 01E 6 A PSTY1 B CP9 01E 3 A Steckdose Rahmen 2 CP1 02J A...

Page 59: ...240 60 Hz 6495845 100 V Steckdose 357995 Transformator 1859339 6496107 Alle L nder 200 220 50 Hz 6495845 200 V Steckdose 418835 65X8689 Alle L nder 200 208 220 240 60 Hz 6495845 220 V Steckdose 41883...

Page 60: ...Safety lviii 3746 900 Service Guide...

Page 61: ...Safety SAFETY lix...

Page 62: ...Safety lx 3746 900 Service Guide...

Page 63: ...Safety SAFETY lxi...

Page 64: ...Safety lxii 3746 900 Service Guide...

Page 65: ...Safety SAFETY lxiii...

Page 66: ...Safety lxiv 3746 900 Service Guide...

Page 67: ...Safety...

Page 68: ...Safety lxvi 3746 900 Service Guide...

Page 69: ...Safety SAFETY lxvii...

Page 70: ...Safety lxviii 3746 900 Service Guide...

Page 71: ...Safety...

Page 72: ...Safety lxx 3746 900 Service Guide...

Page 73: ...Safety SAFETY lxxi...

Page 74: ...Safety lxxii 3746 900 Service Guide...

Page 75: ...Safety SAFETY lxxiii...

Page 76: ...Safety lxxiv 3746 900 Service Guide...

Page 77: ...Safety SAFETY lxxv...

Page 78: ...Safety lxxvi 3746 900 Service Guide...

Page 79: ...s labels are designated by letters A particular wording corresponds to each letter see 3745 Model 17A Safety Label Identifications on page lxxix Serial Number Voltage Label Power Rating Plate Not Pres...

Page 80: ...Safety G F F H E Figure 0 24 3745 Label and Power Rating Plate Locations Front lxxviii 3746 900 Service Guide...

Page 81: ...xxxvii for ordering LABEL H LABEL B LABEL D LABEL A LABEL E LABEL G LABEL F LABEL C DO NOT OPEN NE PAS OUVRIR NICHT FFNEN NIET OPENEN NON APRIRE NO ABRIR NAO ABRIR HAZARDOUS AREA TRAINED SERVICE PERSO...

Page 82: ...l Identifications on page lxxxiii D G C B A R H UK Warning Detail A Under the Cover Front View Rear View Figure 0 26 3745 Basic Frame 01 Label and Power Rating Plate Locations Serial Number Stamped Po...

Page 83: ...nder the Cover Front View Rear View Figure 0 28 3746 A11 Frame 02 or 3746 A12 Frame 03 Label Locations G D D A A X and UK Warning Tilt Label Front View Figure 0 29 Part 1 of 2 3746 L13 Frame 04 3746 L...

Page 84: ...Safety A C Tilt Label Rear View Figure 0 29 Part 2 of 2 3746 L13 Frame 04 3746 L14 Frame 05 3746 L15 Frame 06 Label Locations lxxxii 3746 900 Service Guide...

Page 85: ...to take whatever steps are necessary to correct the interference LINE VOLTAGE PRESENT WITH MACHINE POWER OFF WARNING High grounding conductor current Grounding circuit continuity is vital for safe op...

Page 86: ...ponds to each letter see 3746 900 Safety Label Identifications on page lxxxv A D P Q Q L K 1 K 2 N 2 N 1 M Power Rating Plate Under the Cover Under the Cover Rear View Front View Figure 0 31 3746 900...

Page 87: ...ARNING LABEL DIRECTLY TO THE CIRCUIT BREAKER INDICATING THAT POWER MUST NOT BE APPLIED 4 DISCONNECT THE SUPPLY CABLE FROM THE CUSTOMER JUNCTION BOX 5 LAST DISCONNECT SUPPLY CABLE FROM THE DC POWER BOX...

Page 88: ...n is mandatory before network connections LABEL S Figure 0 34 LCB Safety Label PN 80G3928 Controller Expansion Label Locations AC Outlet Distribution Box 8 7 6 5 3 4 2 1 K M Power Rating Plate Figure...

Page 89: ...h the 3745 is installed Table 0 15 Safety Label Numbers by Country Language 3745 Model 130 to 17A Part Number Canadian French 03F4861 Danish 03F4869 Dutch 03F4872 English 03F4860 Finnish 03F4870 Frenc...

Page 90: ...F4314 03F4334 03F4349 03F4462 Dutch 03F4316 03F4336 03F4351 03F4464 English 03F4302 03F4322 03F4337 03F4417 English U K only 03F7770 03F7770 03F7770 Finnish 03F4305 03F4325 03F4340 03F4453 French 03F4...

Page 91: ...0G3928 Danish 72F0673 17G5876 80G3928 Dutch 72F0676 17G5876 80G3928 English 72F0664 17G5876 80G3928 Finnish 72F0674 17G5876 80G3928 French 72F0665 17G5876 80G3928 French Dutch 17G5876 80G3928 French G...

Page 92: ...Safety xc 3746 900 Service Guide...

Page 93: ...ion of the 3746 900 The intended audience for this manual are Product Trained Customer Engineers PT CE The Product Support Customer Engineer PST CE is also expected to refer to the manual when he is r...

Page 94: ...Safety xcii 3746 900 Service Guide...

Page 95: ...Use one of the following manual according to your machine type For 3746 model 950 use IBM 3746 Nways Multiprotocol Controller Model 950 Service Guide SY33 2108 For 3745 model 17A use IBM 3745 Communic...

Page 96: ...te Support Facility window select the two following options Disable Remote Support Facility Do not generate alerts and click on OK Continue with Step 007 007 Look on 3745 3746 900 Service Processor Wi...

Page 97: ...de Processor Problem Deter mination in the corresponding Network Node Processor Installation and Maintenance manual Problem with the service processor inte grated modem How to Run the Service Processo...

Page 98: ...746 900 CLP Fallback Problem on page 2 138 3746 900 All the lines on LIC11 have a problem MAP 2820 3746 900 Problem on a LIC11 on page 2 115 3746 900 LIC12 problem MAP 2830 3746 900 Problem on a LIC12...

Page 99: ...cs on multiaccess enclosure The following For specific resource on multiaccess enclosure refer to the Multiaccess Enclosure Installation and Maintenance manual manual For a selective IML on multiacces...

Page 100: ...oaded in the Service Processor in the Service Processor and Network Node Processor Service User or in the corresponding Service Processor Installation and Maintenance manual Perform Engineering Data T...

Page 101: ...ndows Overview 3745 Controller MOSS E View Service Processor For the 3745 Menu see the 3745 Maintenance Information Procedures 3746 For 3746 9x0 Menu details see page 1 10 For Service Processor Menu d...

Page 102: ...vice Processor Configuration Management Functions Figure 1 2 Service Processor Problem Management Functions Figure 1 3 Service Processor Operation Management Functions Figure 1 4 Service Processor Cha...

Page 103: ...Start Figure 1 5 Service Processor Ethernet Bridge Functions Figure 1 6 Service Processor Performance Management Function Figure 1 7 Service Processor PE Functions Chapter 1 START 1 9...

Page 104: ...3746 9x0 Menu Details Figure 1 8 3746 9x0 Configuration Management Functions Figure 1 9 3746 9x0 Problem Management Functions Figure 1 10 3746 9x0 Operation Management Functions 1 10 3746 900 Service...

Page 105: ...de Processor Management Functions Figure 1 12 3746 9x0 MAE Management Functions Figure 1 13 3746 9x0 Change Management Functions Figure 1 14 3746 9x0 Performance Management Function Figure 1 15 3746 9...

Page 106: ...oose cards During your path through the service guide you should remember these possibilities and when the failing area is identified check with the aid of this manual and YZ pages that these conditio...

Page 107: ...lem on all the lines of the same ARC group Go to MAP 2810 3746 900 Problem on a Group of ARCs on page 2 110 Is unable to activate or has problem on all the lines of the same line connection box expans...

Page 108: ...How to Run the 3746 900 Control Panel Test on page 3 15 When a FRU is called for an error go to 3746 900 FRU List on page 1 29 If no error is detected and the problem still exists contact your suppor...

Page 109: ...page 1 25 go to page 1 24 00101020to 00101021 Error detected with BATS Exchange the FRU Group 2501 on page 1 25 go to page 1 24 00101022 Error detected with BATS Exchange the FRU Group 2503 on page 1...

Page 110: ...501 on page 1 25 go to page 1 24 003939F3 to 003939F4 Error detected at IML Exchange the FRU Group 2501 on page 1 25 go to page 1 24 003939F8 to 003939FA Do an IML with diag if the same code is displa...

Page 111: ...ge 1 25 go to page 1 24 05232350 IML Progression code If this code is permanently displayed exchange the FRU Group 2501 on page 1 25 go to page 1 24 05232360 IML Progression code If this code is perma...

Page 112: ...tenance manual chapter Service Processor Problem Determination If a B is displayed wait 50 seconds either B is always displayed and a new control panel is flashing Follow the pro cedure attached to th...

Page 113: ...uld be a CBSP Exchange the FRU Group 2501 on page 1 25 go to page 1 24 05393950 Too many EEPROM retry Suspect any station on LAN ring and the service processor access control unit otherwise exchange t...

Page 114: ...393987 Error detected at IML Exchange the FRU Group 2508 on page 1 25 go to page 1 24 05393989 Error detected at IML Exchange the FRU Group 2507 on page 1 25 go to page 1 24 0539398B Error detected at...

Page 115: ...ize of MOSS E under communication manager If the frame length is OK suspect a microcode problem contact your support structure 053939C5 to 053939C6 A microcode problem is suspected Do an IML with diag...

Page 116: ...manently displayed do a CBSA IML with diag to confirm the problem 053C3C0C to 053C3C0D Progression code during CBSP dump If this code is permanently displayed do a CBSA IML with diag to confirm the pr...

Page 117: ...th BATS Exchange the FRU Group 2512 on page 1 25 go to page 1 24 05AFAF22 Error detected with BATS Exchange the FRU Group 2515 on page 1 25 go to page 1 24 05AFAF25 Error detected with BATS Exchange t...

Page 118: ...the 3746 failure exchange FRUs one at a time until the failing FRUs are iso lated As soon as you have recorded the FRU s and LOCATION in the FRU GROUP go to 3746 900 Maintenance Using a FRU list on p...

Page 119: ...A1 F1 BOARD 07G A1 2508 TIC3 07N A1 F1 TIC3 07N A1 E1 CBSP 07G A1 F1 2509 CBSP 07G A1 F1 TIC3 07N A1 E1 BOARD 07G A1 2510 SPS 07G A1 D1 CBSP 07G A1 F1 BOARD 07G A1 2511 PANEL SPD1 07N A1 A1 SPS 07G A1...

Page 120: ...on highlighted Yes No 004 Go to Step 013 on page 1 27 005 Go to Step 008 006 For 3746 950 icon highlighted stop your investigation using this Service Guide and restart it with the appropriate manual I...

Page 121: ...s highlighted Are you here for a hardware problem with FRU Yes No 014 For a service processor microcode problem refer to the Service Processor Installation and Mainte nance manual Use the Handling the...

Page 122: ...nce on page 1 1 for logging ON and return here 1 On the MOSS E VIEW window double click on the 3746 900 on which you want to work 2 The 3746 9x0 Menu window is displayed 3 Click on the Problem managem...

Page 123: ...00 FRU Exchange on page 1 34 AR1E 110 ARC1A2 V 24 DCE attachment with 15 m tethered cable Go to MAP 3746 900 FRU Exchange on page 1 34 AR1F DB0 ARC1AX ARC V 24 without cable Go to MAP 3746 900 FRU Exc...

Page 124: ...nterface with 5 m tethered cable Go to MAP 3746 900 FRU Exchange on page 1 34 AR4H FF0 ARC4AX ARC X 21 without cable Go to MAP 3746 900 FRU Exchange on page 1 34 AR4J E60 ARC4A0 ARC X 21 with cable to...

Page 125: ...U Exchange on page 1 34 CS 580 CS Connectivity switch Go to MAP 3746 900 FRU Exchange on page 1 34 DCDC 290 DCDC for Processor Go to MAP 3746 900 FRU Exchange on page 1 34 DCDP 210 DCDP Direct Current...

Page 126: ...of the control panel Go to MAP 3746 900 FRU Exchange on page 1 34 PNL2 2E0 Control panel 07A A1 Keyboard display card of the control panel Go to MAP 3746 900 FRU Exchange on page 1 34 PPC 460 System C...

Page 127: ...mer Transformer for AC1 Go to MAP 3746 900 FRU Exchange on page 1 34 TRF2 2B0 Transformer Transformer for AC2 Go to MAP 3746 900 FRU Exchange on page 1 34 TRP 840 890 TRP TRP2 TRP3 Token ring processo...

Page 128: ...the state of the machine thus before continuing it is important to check it in the following order 006 Is there a character displayed in the Service processor not accessible window on the 3746 900 con...

Page 129: ...3746 900 FRU Exchange 010 continued Go to MAP Ready LED ON on page 1 52 Chapter 1 START 1 35...

Page 130: ...intenance Options window Select the Perform Diagnostics on the Resource option and click on OK A Diagnostics window is displayed Check that the Specific Adapter and no wrap options are selected then c...

Page 131: ...up ACPW or DCPW installed in your 3746 900 Yes No 002 Go to Step 008 003 Check the position of CB1 on both power supplies Are both CB1s in the ON position Yes No 004 Switch both CB1s to the ON positio...

Page 132: ...Is the 3746 900 powering ON now with its standby LED blinking Yes No 016 Go to Step 013 017 Go to Step 018 018 After a power ON the standby LED blinks for about 20 seconds Afterwards the standby LED...

Page 133: ...standby LED permanently ON Yes No 027 Is the ready LED permanently blinking more than 3 mn Yes No 028 Ready LED is ON Go to Step 032 029 Go to MAP Ready LED Blinking on page 1 49 030 Go to MAP Standb...

Page 134: ...f you change the TIC3 of the CBSP go to Step 018 on page 1 41 005 Switch the CB1 s OFF on your 3746 900 Go to Chapter 4 3746 900 FRU Exchange on page 4 1 to exchange the selected FRU then return here...

Page 135: ...the TIC3 by a new one Yes No 019 Go to Step 023 on page 1 42 020 Press the Exit key on the 3746 900 control panel Is 00000000 displayed on the 3746 900 control panel Yes No 021 Changing the TIC3 did n...

Page 136: ...ent continue this procedure Did you replace the CBSP by a new one Yes No 027 Is there another FRU to exchange in your FRU list Yes No 028 Call support for assistance 029 Go to Step 002 on page 1 40 to...

Page 137: ...l Yes No 002 Select the FRU of your FRU list with the highest fault probability Go to Step 006 003 Go to Step 014 on page 1 44 004 Is there another FRU to exchange in your FRU list Yes No 005 Call sup...

Page 138: ...changing the power control mode Yes No 016 Go to Step 037 on page 1 46 017 Go to Step 018 018 Press on the start key on the 3746 900 control panel Does the ready LED start to blink Yes No 019 Select t...

Page 139: ...ady done switch the CB1 s ON When the standby LED is ON press the start key Does the ready LED start to blink Yes No 031 Is there another FRU in your FRU list for exchange Yes No 032 Call support for...

Page 140: ...hest fault probability Go to Step 040 038 Is there another FRU to exchange in your FRU list Yes No 039 Call support for assistance 040 Is this FRU the CBSP or the TIC3 of the CBSP Yes No 041 Go to Ste...

Page 141: ...n the control panel and the ready LED ON In case a problem occurs during IML a code is displayed on the control panel This code can be flashing or steady more than 60 seconds while the ready LED is bl...

Page 142: ...been successfully changed Go to MAP 3746 900 Ending Procedure In Offline Mode on page 1 137 061 Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the CBSP replacement After replacing the CBSP cont...

Page 143: ...to Step 005 004 If you change the CBSP go to Step 026 on page 1 51 If you change the TIC3 of the CBSP go to Step 018 on page 1 50 005 Switch the CB1 s OFF on your 3746 900 Go to Chapter 4 3746 900 FR...

Page 144: ...itch the CB1 s ON Go to Step 002 on page 1 49 to exchange the next FRU 017 Go to MAP 3746 900 Ending Procedure In Offline Mode on page 1 137 018 Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for t...

Page 145: ...2 on page 1 49 to exchange the next FRU 026 Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the CBSP replacement and after the CBSP replacement continue this procedure Did you replace the CBSP b...

Page 146: ...stop traffic on the TIC3 of the CBSP Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the TIC3 replacement After replacing the TIC3 continue this procedure Did you replace the TIC3 by a new one Y...

Page 147: ...e CBSP if not already done Go to MAP 3746 900 in Offline Mode on page 1 124 to exchange the basic board if it is in your FRU list Otherwise call your support for assistance 018 Ask the customer to sto...

Page 148: ...nance On the Resource Selection Option for Maintenance window select the Via active CDF E option and click on OK On the next three Resource Selector windows that are displayed select the FRU you have...

Page 149: ...in the power control window Press the Validate key If the state of the machine does not allow knowing or changing this Power Control mode continue this procedure The first time you use this FRU table...

Page 150: ...ESCC2 ESCP ESCP2 ESCP3 on page 1 76 DCDC of TRP TRP2 TRP3 First check the state of CP3 CP4 or CP5 If one or several CP s are OFF go to MAP 2605 3746 900 Either CP3 CP4 CP5 CP6 or CP7 is Tripped on pa...

Page 151: ...ist displayed obtained via the CPN number Yes No 004 On the Resource Selector window select the LIC11 address range associated with the ARC that you want to test then click on OK On the following Reso...

Page 152: ...w is displayed Select the ARC SAT then click on OK The Diagnostic Active Status window is displayed and when the test is complete an Information Message gives the test result Click on OK The Diagnosti...

Page 153: ...at the rear of the ARC and install the wrap plug according to the ARC type you are testing see Shipping Group Tools on page A 2 Enter YES and click on OK The Diagnostic Active Status window is display...

Page 154: ...e option and click on OK A Confirmation window is displayed Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the FRU replacement After replacing the ARC wait until the alarm xxxx FRU unplugged an...

Page 155: ...stance Restart the procedure 032 Go to 3746 900 FRU list for exchange on page 1 55 033 Using the Cancel key return to the Maintenance Options window Select the Initialize the resource option to reinit...

Page 156: ...h Step 004 004 Return to the 3746 9x0 Menu Click on the Problem management option Double click on the Perform Maintenance option On the Resource Selection Options for Maintenance window select the Via...

Page 157: ...tions window On this window select the Perform Diagnostics on resource option then click on OK A Diagnostics window is displayed check that the Specific Adapter and no wrap options are selected then c...

Page 158: ...ext FRU 019 Using the Cancel key return to the Maintenance Options window Select the Initialize the resource option to reinitialize the CBSP with the attached couplers CBC TIC3 Select Remove the resou...

Page 159: ...the option defined in the MOSS E table 001 Before continuing it is necessary to check if the suspected CLP has a backup CLP and if the LICs normally under the control of the suspected suspected CLP ar...

Page 160: ...imary processor 2176 is controlling the LICs of the backup processor 2112 3 3 These lines indicate that the CLPs have no backup Does the suspected primary CLP have a backup processor with a Yes in the...

Page 161: ...Initialize the resource option to reinitialize the FRU Follow the instructions on the Warning window and click on OK when prompted The Maintenance options window is displayed Select Remove the resour...

Page 162: ...e 1 55 to select the next FRU 014 Go to MAP 3746 900 in Offline Mode on page 1 124 015 No error detected on the suspected FRU using the concurrent mode diagnostics Change the FRU using the following p...

Page 163: ...ere any other processor or CS in your FRU list Yes No 022 Go to 3746 900 FRU list for exchange on page 1 55 to change the next FRU 023 Go to MAP 3746 900 in Offline Mode on page 1 124 to continue the...

Page 164: ...er of errors is indicated by an arrow Is the diagnostic error free Yes No 025 Display the list of suspected FRUs See Display the FRU List After a Diagnostic Failure on page 1 154 Select the FRU other...

Page 165: ...e is incremented during test dura tion At the end of the test the number of errors is indicated by an arrow Is the diagnostic error free Yes No 030 Using the Cancel key return to the Maintenance Optio...

Page 166: ...y an arrow Is the diagnostic error free Yes No 038 The FRU that you exchanged is defective 039 Go to Step 046 on page 1 73 040 Wait until the alarm xxxx FRU unplugged and alarm xxxx FRU plugged are di...

Page 167: ...rning window and click on OK when prompted The Maintenance options window is displayed Select Remove the resource from the concurrent mode option and click on OK On the Warning window click on OK On t...

Page 168: ...ect the Replace the resource option and click on OK Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the FRU replacement and after the FRU replacement continue this procedure Did you replace the...

Page 169: ...ed on the 3746 900 control panel Yes No 012 The TIC3 is defective Order a new one and restart the exchange procedure 013 Is there a character displayed in the Service processor not accessible window o...

Page 170: ...is displayed Click on Options in the action bar Then select the Manage ESCC Status option The ESCC Status Management window is displayed Select the disable option Click on the Options in the action b...

Page 171: ...ep 009 009 Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the ESCC ESCP replacement Change first the FRU with the highest fault probability After FRU replacement return to the 3746 9x0 Menu Cli...

Page 172: ...pport for assistance 022 Using the Cancel key return to the Maintenance Options window Select the Replace the resource option and click on OK A Confirmation window is displayed Go to Chapter 4 3746 90...

Page 173: ...of the test the number of errors is indicated by an arrow Is the diagnostic error free Yes No 031 Do you intend to exchange the ESCC Yes No 032 Press the Ctrl Esc keys at the same time On the Window L...

Page 174: ...splayed Check that the Specific adapter and no wrap options are selected Then click on Start A Specific Adapter window is displayed Select the processor and click on OK The Diagnostics window is displ...

Page 175: ...Click on the Configuration Management option Double click on the Manage ESCON Processors option On the ESCP Management Resource Selector window select the desired ESCP and click on OK The ESCON Config...

Page 176: ...Management option Double click on the Perform maintenance option Then go to Step 003 005 Select the Perform Diagnostics on the resource option and click on OK A Diagnostics window is displayed Check...

Page 177: ...option and click on OK A Diagnostics window is displayed Check that the Specific adapter and no wrap options are selected Then click on the Start A Specific Adapter window is displayed Select the proc...

Page 178: ...ure 022 Using the Cancel key return to the Maintenance Options window Select the Initialize the resource option to reinitialize the FRU Follow the instruction of the Warning window and click on OK whe...

Page 179: ...says Your request has been successfully completed click on OK Return to the 3746 9x0 Menu using the Cancel key Double click on the Perform Maintenance option On the Resource Selection options for Main...

Page 180: ...t the Replace the resource option and click on OK A Confirmation window is displayed Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the FRU replacement After replacing the FRU continue with the...

Page 181: ...aintenance window Go to MAP 3746 900 Ending Procedure in Concurrent Mode on page 1 139 021 Using the Cancel key return to the Maintenance Options window Select the Replace the Resource option A Confir...

Page 182: ...cel to go back to the 3746 9x0 Menu window On the 3746 9x0 Menu window select the Configuration Management option Double click on the Display Update Active Configuration CDF E option Are all the resou...

Page 183: ...130 to 17A Maintenance Information Procedures SY33 2070 for 3745 model 17A IBM 3745 Communication Controller Models 210 to 61A Maintenance Information Procedures SY33 2054 for 3745 model 21A to 61A 03...

Page 184: ...ct the Problem Management option Double click on the Perform Maintenance option On the Resource Selection Options for Maintenance window select the Via the active CDF E option and click on OK Then go...

Page 185: ...Yes No 010 Go to MAP LCEE on page 1 92 011 Is there another FRU in your FRU list Yes No 012 Go to MAP 3746 900 Ending Procedure in Concurrent Mode on page 1 139 013 Go to 3746 900 FRU list for exchang...

Page 186: ...ct the Problem Management option Double click on the Perform Maintenance option On the Resource Selection Options for Maintenance window select the Via the active CDF E option and click on OK Then go...

Page 187: ...Yes No 010 Go to MAP LCPE on page 1 90 011 Is there another FRU in your FRU list Yes No 012 Go to MAP 3746 900 Ending Procedure in Concurrent Mode on page 1 139 013 Go to 3746 900 FRU list for exchang...

Page 188: ...ive CDF E option and click on OK Then go to Step 003 005 On this window select the Perform Diagnostics on the resource option and click on OK The Test and Running Option Selection window is displayed...

Page 189: ...Diagnostic Active Status window is displayed with the number of errors Is the diagnostic error free Yes No 013 Go to Step 018 on page 1 96 014 Using the Cancel key return to the Maintenance Options wi...

Page 190: ...number Yes No 020 Go to Step 022 021 Check if you have another FRU suspected in your FRU list Return to the 3746 9x0 Menu Click on the Problem Management option Double click on the Perform Maintenance...

Page 191: ...k on OK Then go to Step 003 005 On the window displayed select the Perform Diagnostics on the resource option and click on OK The Test and Running Option Selection window is displayed Select the LIC11...

Page 192: ...page 1 99 011 Enter Yes on the Information Required window and click on OK The Diagnostic Active Status window is displayed few seconds Then the Information Required window asks you to remove the wra...

Page 193: ...ug Install the wrap plug PN 58G9425 on the rear of the LIC11 Check if the both LEDs are ON Are the both LEDs of wrap plug ON Yes No 020 Check the LIC11 installation If everything is correct the LIC11...

Page 194: ...ion window is displayed Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the LIC11 replacement After the LIC11 replacement continue with the next bullet Wait until the alarm xxxx FRU unplugged an...

Page 195: ...e Selector window Select the Initialize the resource option to reinitialize the FRU and click on OK Is initialization successful Yes No 034 Call your support for assistance 035 On the Warning window c...

Page 196: ...e option and click on OK On the Warning window click on OK On the Resource selector window click on Cancel Return to the Resource Selection Options for Maintenance window Go to 3746 900 FRU list for e...

Page 197: ...CDF E option and click on OK Then go to Step 003 005 On this window select the Perform Diagnostics on the resource option and click on OK The Test and Running Option Selection window is displayed Sele...

Page 198: ...mation window is displayed Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the FRU replacement After the FRU replacement continue with Step 023 on page 1 105 009 If you have installed the wrap p...

Page 199: ...all either one of these wraps Enter Yes on the Information Required window and click on OK The Diagnostic Active Status window is displayed When the test is Complete an Information Message gives the t...

Page 200: ...Call support for assistance Restart the procedure 027 Go to 3746 900 FRU list for exchange on page 1 55 028 If you have installed the wrap plug according to the type of connection continue with Step...

Page 201: ...CDF E option and click on OK Then go to Step 003 005 On this window select the Perform Diagnostics on the resource option and click on OK The Test and Running Option Selection window is displayed Sele...

Page 202: ...nnect and secure the cable at the rear of LIC16 Is there any other FRU in your FRU list to test Yes No 011 You have tested all the FRU of your FRU list and all are error free Go to MAP No Problem Foun...

Page 203: ...Diagnostics on the resource option and click on OK The Test and Running Option Selection window is displayed Select the LIC16 MAT option and click on OK An Information Required window is displayed pro...

Page 204: ...23 continued On the Resource selector window click on Cancel Return to the Resource Selection Options for Maintenance window Go to MAP 3746 900 Ending Procedure in Concurrent Mode on page 1 139 1 110...

Page 205: ...ance option On the Resource Selection Options for Maintenance window select the Via the active CDF E option and click on OK Then go to Step 003 005 Select the Perform Diagnostics on the resource optio...

Page 206: ...rform Diagnostics on the resource option and click on OK The Test and Running Option Selection window is displayed with TIC3 SAT preselected Click on OK The Diagnostic Active Status window is displaye...

Page 207: ...the resource option to reinitialize the FRU and click on OK Follow the instructions on the Warning windows and click on OK when prompted The Maintenance options window is displayed Select Remove the r...

Page 208: ...002 Return to the Multiaccess Enclosure MAE Management window Double click on the Perform Maintenance on MAE option The MAE Maintenance window is displayed asking you to confirm that you want to perf...

Page 209: ...ent window Double click on the Selective IML option The MAE Selective IML window is displayed asking you to confirm that you want to perform MAE selective IML Click on Yes A new MAE Selective IML wind...

Page 210: ...ur FRU list Yes No 016 Go to 3746 900 FRU list for exchange on page 1 55 to change the next FRU 017 Go to MAP 3746 900 in Offline Mode on page 1 124 to continue the procedure 018 Go to MAP 3746 900 En...

Page 211: ...tive or available Yes No 004 Go to Step 016 on page 1 118 005 Ask the customer to stop all the traffic on all the processors of the expansion enclosure If APPN IP is installed deactivate the ports con...

Page 212: ...ABLED Is the ESCC x Status line displaying ENABLED Yes No 014 Click on Refresh in the action bar Then select Stop permanent refresh Click on the Options in the action bar Then select the Return option...

Page 213: ...ndow double click on the 3746 9x0 Menu option Click on the Configuration Management option Double click on the Manage ESCON Processors option On the ESCP Management Resource Selector window select the...

Page 214: ...No 025 Go to MAP 3746 900 Ending Procedure in Concurrent Mode on page 1 139 026 Return to the 3746 9x0 Menu Click on the Problem Management option Double click on the Perform Maintenance On the Resour...

Page 215: ...or exchange on page 1 55 007 Is the control panel the only FRU in your FRU list Yes No 008 Have all other suspected FRUs been tested Yes No 009 Go to 3746 900 FRU list for exchange on page 1 55 010 Go...

Page 216: ...larm xxxx FRU plugged messages are displayed on the service processor screen then continue On the Confirmation window click on OK Check that no alarm referring to SPS malfunction is displayed on the s...

Page 217: ...ction bar Select Exit On the MOSS E View window click on the Program in the action bar Click on Log off MOSS E If you have changed the power control mode from remote to local set it again to remote mo...

Page 218: ...here Press the Start key on the 3746 900 control panel This starts an IML A normal IML is terminated when 00000000 is displayed on the control panel and when the ready LED comes ON after about 3 minu...

Page 219: ...D come ON Yes No 011 Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the FRU replacement then return here Did you change the TIC3 of the CBSP Yes No 012 Go to Step 027 on page 1 126 013 Is there...

Page 220: ...ndow is displayed again and the Elapsed time is incremented during test duration see Note on page 1 129 At the end of the test the number of errors is indicated by an arrow Is the diagnostic error fre...

Page 221: ...nstalled Exchange the next FRU on your FRU list Then return here Run all the diagnostics on the 3746 900 Return to the 3746 9x0 Menu window Click on the Problem Management option Double click on the P...

Page 222: ...uration see Note on page 1 129 At the end of the test the number of errors is indicated by an arrow Is the diagnostic error free Yes No 046 Suspect an FRU that you changed Display the list of suspecte...

Page 223: ...displayed again and the Elapsed time is incremented during test duration see Note At the end of the test the number of errors is indicated by an arrow Is the diagnostic error free Yes No 052 Is there...

Page 224: ...Ending Procedure in Concur rent Mode on page 1 139 003 Select the Perform Diagnostics on the resource option and click on OK A Diagnostics window is displayed Check that the Specific Adapter and No W...

Page 225: ...o to Step 033 on page 1 134 009 You test a LIC11 On the Maintenance Options window select the Perform Diagnostics on the resource option and click on OK The Test and Running Option Selection window is...

Page 226: ...2 and unplug the cable from the LIC12 At the rear of the LIC12 install the wrap plug according to the type of connection that you have Wrap plug PN 58X9354 for X 21 Wrap plug PN 58X9349 for V 35 If yo...

Page 227: ...agnostic Active Status window is displayed When the test is complete an Information Message gives the test result Click on OK A Diagnostic Warning window asks you to remove the wrap plug Unplug the wr...

Page 228: ...tialize the resource option and click on OK On the Warning window click on OK Did you put the ESCC in concurrent mode Yes No 037 Go to Step 039 on page 1 135 038 Enable the ESCC before removing the ES...

Page 229: ...u is displayed Return to the Maintenance Options window 039 Select Remove the resource from the Concurrent Mode and click on OK On the Resource Selector window click on Cancel The Resource Selection O...

Page 230: ...hole 3746 900 and the no wrap options Then click on start The Diagnostics window is displayed again and the Elapsed time is incremented during test duration see Note At the end of the test the number...

Page 231: ...or 064C Do you find an alarm 0643 or 064C in the alarm list Yes No 007 No RETAIN connection problem have been found Go to Step 009 008 You had a RETAIN connection problem Go to MAP 2000 3746 900 Manu...

Page 232: ...ffline window click on YES or NO according to the current setting On the next Set 3746 9x0 Online Offline window click on OK Start a general IML Return to the 3746 9x0 Menu window Click on the Operati...

Page 233: ...s No 007 No RETAIN connection problem have been found Go to Step 009 008 You had a RETAIN connection problem Go to MAP 2000 3746 900 Manual Call on page 2 1 009 Before returning the machine to the cus...

Page 234: ...rocessor Yes No 018 Go to Step 022 on page 1 141 019 Go to 3746 900 EEPROM Upgrade on page 1 155 to perform the EEPROM upgrade When it is complete continue here Return to the 3746 9x0 Menu and click o...

Page 235: ...iskette option Follow the procedure displayed on successive screens Then go to Step 023 023 Have you been working on CLP Yes No 024 Go to Step 026 025 Check the CLP mode setting with the customer and...

Page 236: ...o Enable o Enable o Transmit offline sequence o Transmit offline sequence o Disable o Disable Fiber status IN Fiber status IN Fiber status OUT Fiber status OUT Control unit link address Control unit...

Page 237: ...s 003 continued On the Confirmation window click on OK On the ESCP Management Resource Selector window click on Cancel The 3746 Menu is displayed Return to the step in the MAP you were performing Chap...

Page 238: ...atus Request to change ESCC 1 status o Enable o Enable o Transmit offline sequence o Transmit offline sequence o Disable o Disable Fiber status IN Fiber status IN Fiber status OUT Fiber status OUT Con...

Page 239: ...en select the Return option On the ESCON Configuration lines window click on Options and on Exit On the Confirmation window click on OK On the ESCP Management Resource Selector window click on Cancel...

Page 240: ...defined in the MOSS E table 001 Before continuing it is necessary to check if the CLP under investigation has a backup CLP and if the LIC s normally under the control of the CLP under investigation a...

Page 241: ...CLP line addresses ranges from 2112 and from 2176 can be backup for each other 2 2 This line with a yes in the fallback state column indicates that the primary processor 2176 is controlling the LICs...

Page 242: ...CCM on page 1 150 then continue the procedure from here When the traffic is stopped on the CLP Backup window select the CLP and click on the Switchback key On the Confirmation window click on OK Wait...

Page 243: ...from here When the traffic is stopped click on the Configuration Management option on the 3746 9x0 Menu window Double click on the Define Backup CLP option The CLP Backup window is displayed Select th...

Page 244: ...to Console Use for maintenance on page 1 1 for logging ON and return here 1 Click on the 3746 950 on which you want to work 2 The 3746 900 menu window is displayed 3 Click on the Network Node Process...

Page 245: ...s address range according to the resource that you want to manage 8 Click on OK 9 The Ports Management window is displayed click on Operations A Details menu appears If you want to activate the resour...

Page 246: ...3746 900 Procedures 10 Click on OK in the following window 11 Return where do you come from 1 152 3746 900 Service Guide...

Page 247: ...3746 9x0 Online Offline Option On the Set 3746 9x0 Online Offline window click on YES or NO according to the current setting On the next Set 3746 9x0 Online Offline window click on OK Start a general...

Page 248: ...s window is displayed 3746 9x0 Alarms Options View Help Select an alarm for more information Number Type NT UU RRRR MM DD YY HH MM SS Text 9 ALARM 06 30 3030 10 30 92 14 45 10 ALARM 0521 POWER LOGIC 7...

Page 249: ...Level 4 An EEPROM Upgrade window is displayed telling you that the service processor is searching the 3746 900 configuration 5 On the EEPROM Upgrade window the upgradable or downgradable processors ar...

Page 250: ...procedure and return to the step in the MAP you were performing Otherwise continue with the next step 11 Return to the 3746 9x0 Menu and click on Operation Management 12 Double click on the Perform G...

Page 251: ...customer if a specific password has been defined 2 Double click on the Service Processor icon 3 Click on Operation Management 4 Double click on Manage Engineering Data The following window is display...

Page 252: ...the Zip files which are on the H disk of the service processor on the diskette Using DCAF or Console for Java The transfer of the engineering data from the service processor to the remote service pro...

Page 253: ...6010 How to run 3746 900 Diagnostic in Offline Mode on page 3 43 ESCC ESCC2 To run the diagnostic in concurrent mode the ESCC must be disabled Refer to MAP 6000 How to run 3746 900 Diagnostic in Concu...

Page 254: ...cancel an option For function 7 press Service mode to scroll forward and Power control to scroll backward In Remote Start can be automatic 0 1 2 3 4 5 6 7 8 0 Normal 1 Maintenance 1 Remote 3 Local D...

Page 255: ...carried out A function that is not vali dated is de selected after a time out of 60 seconds Exit Key Pressing this key cancels the selected function Start Key This key allows the operator to put the...

Page 256: ...anel test 6 Service processor link restart 7 Display error code 8 CBC ESCC logical disconnection Code 00000000 to FFFFFFFF An 8 hexadecimal character code which shows function progress codes and error...

Page 257: ...f CBSP microcode are executed At successful conclusion of the operation the display appears as follows X variable values General IML With Diagnostics 1 Using the Function key scroll until the selected...

Page 258: ...connection ON OFF Standby The 3746 900 initially recognized by the MOSS E waits for a power ON condition only the CBSP EEPROM code is running OFF Blinking Power ON IML loading in all 3746 900 process...

Page 259: ...ot already done and click on OK Click on Cancel to return to Service Processor Menu 001 Return to the MOSS E View window then double click on the 3746 900 icon Click on the Problem Management option D...

Page 260: ...4C The call to RETAIN has been performed but RETAIN required a disconnection due to a bad product set up The following information is missing in RETAIN customer CCPF file or system registration file C...

Page 261: ...ata base The following information are missing in RETAIN CCPF Machine type Serial number Provide thus information to your support before he contacts the RETAIN coordinator for updating 0686 Check tele...

Page 262: ...the position of CB1 on the basic ACPW box See Figure 2 2 on page 2 5 Is CB1 in the ON position Yes No 004 Go to Step 020 005 Refer to Figure 2 1 Check the ac main voltage on TB1 of the transformer Be...

Page 263: ...nce Using a FRU list on page 1 28 015 Measure the UEPO SENSE 5v at the Test 1 connector pin 14 Refer to YZ page 234 for test 1 pin assignment Step 015 continues 015 continued Is the voltage present Ye...

Page 264: ...light ON Yes No 030 Note the 3746 900 control panel code Go to 3746 900 Control Panel Codes on page 1 15 and perform the action required 031 Exchange the CBSP Go to 3746 900 Maintenance Using a FRU l...

Page 265: ...3746 900 control panel code Go to 3746 900 Control Panel Codes on page 1 15 and perform the action required 044 Does the READY LED come ON Yes No 045 Note the 3746 900 control panel code Go to 3746 9...

Page 266: ...2 3 3745 3746 900 Remote Powering Possibil ities 001 Is the 3746 900 s power sequence initiated by a host connected to the 3746 900 1 or by the service processor 2 Yes No 002 The power ON sequence is...

Page 267: ...ment Is 5v present on pin 31 Yes No 009 Check that the cable is correctly plugged into the J8 connector on SPD1 and into the J7 connector on DCDP Is plugging correct Yes No 010 Plug the cable correctl...

Page 268: ...hat initiated the command at RPO 01S Jx pins 1 and 5 See Figure 2 4 Figure 2 4 RPO Location 07R A1 Check the 24 v unit source on pin 1 Is 24v present on pin 1 Yes No 018 Check that the cable is correc...

Page 269: ...correctly and restart the operation 030 First exchange the SPS If the problem per sists exchange the SPD1 Go to 3746 900 Maintenance Using a FRU list on page 1 28 for FRU exchange 031 On the Test 2 co...

Page 270: ...orrect Yes No 037 Plug the cable correctly and restart the operation 038 First exchange the SPS If the problem persists exchange the SPD1 Go to 3746 900 Mainte nance Using a FRU list on page 1 28 for...

Page 271: ...nt from the 3745 status mode 001 Press the start key on the 3746 900 control panel Is the READY LED blinking on the 3746 900 control panel Yes No 002 Is the 3746 900 control panel display blank or is...

Page 272: ...2 0984 05B2 0985 05B2 0986 05B2 0987 05B2 0988 05B2 0989 SRC pointing to fan error Yes No 002 Unplug the DCDP connector J5 See Figure 2 5 on page 2 16 Reset CP1 Is CP1 tripping again Yes No 003 Check...

Page 273: ...in drawer 1 3 05B2 098B Two or more fans faulty in drawer 2 3 05B2 098C Three or more fans faulty drawer 1 2 3 05B2 0984 Four fans are reported as faulty or CP2 05B2 0985 All fans are reported as faul...

Page 274: ...3746 900 MAPs 3746 900 48v DC DISTRIBUTION Figure 2 5 48 Volts DC Distribution 2 16 3746 900 Service Guide...

Page 275: ...or on the CS DCDC and reset CP2 Is CP2 tripping again Yes No 005 Exchange the CS DCDC Go to 3746 900 Maintenance Using a FRU list on page 1 28 006 Locate the failing fans by disconnecting the J2 conne...

Page 276: ...3746 900 MAPs Figure 2 6 CP2 Circuit 2 18 3746 900 Service Guide...

Page 277: ...connector J2 and reset CP6 and or CP7 Is CP6 and or CP7 tripping again Yes No 007 Go to Step 009 008 Exchange the DCDP box Go to 3746 900 Main tenance Using a FRU list on page 1 28 009 The overload is...

Page 278: ...he DCDP check Pin 5 Sequence Complete Common line Must be at 24v Step 002 continues 002 continued Is voltage correct as indicated Yes No 003 On the Test 2 connector on the DCDP check Pin 6 24 V EPO li...

Page 279: ...into the J7 con nector on DCDP Is plugging correct Yes No 010 Plug the cable correctly and restart the operation 011 First exchange the SPS If the problem persists exchange the SPD1 Go to 3746 900 Mai...

Page 280: ...operation 003 Check the EPO cable between the 3746 900 and the 3745 Unplug the cable from the 3746 900 DCDP 07H A1 3745 Unplug the cable from the 3745 01S A0 Jx and 01U B0 J3 On each connector of the...

Page 281: ...D1 line is at 5v Refer to YZ page 234 for test 1 pin assignment Is 5v present on pin 9 Yes No 009 Go to Step 018 010 Are the power cables correctly plugged into the J11 and J12 connectors at the rear...

Page 282: ...No 019 Plug the cable correctly and restart the operation 020 First exchange the DCDP If the problem persists exchange the backup power ACPW or DCPW Go to 3746 900 Maintenance Using a FRU list on pag...

Page 283: ...d No link between 3746 900 with the service processor No link between NNP and the service processor No link between NNP and the 3746 900 NNP has failed No link between the service processor and multia...

Page 284: ...ed and the configuration is being activated This is a normal state however if this state stay a too long time suspect a problem Check if you have alarms at the service processor Grey There is No conne...

Page 285: ...or CBC or unavailable ESCC and the control panel code Note the control panel code displayed Go to 3746 900 Control Panel Codes on page 1 15 and follow the procedure 005 The 3746 900 icon is grey The 3...

Page 286: ...The Resource Status Change Selection window is displayed select the IML without Diagnostic option and click on OK On Confirmation window click on OK A Warning window informs you that your request is b...

Page 287: ...link between the service processor and the multiaccess enclo sure Is the multiaccess enclosure powered ON Yes No 023 Refer to the Multiaccess Enclosure Basic Verification in the Multiaccess Enclosure...

Page 288: ...dow click on OK Start a general IML in order to set the 3746 900 in Online mode At completion of the IML the 3746 900 icon must be green Return to the MOSS E View window Go to CE Leaving Procedure on...

Page 289: ...and service processor LAN cable are well connected at the rear of the network node processor and service processor and on the service processor access unit Is your problem solved Yes No 042 Go to Net...

Page 290: ...ode Processor NNP Management option Double click on the Manage Controls Points on NNP option The Manage Control Points CP on NNP window is displayed On this window in Options select the CP NNP that yo...

Page 291: ...lize the resource option and click on OK Follow the instructions on the Warning windows and click on OK when prompted Is the initialization successfully Yes No 005 Exchange the suspected FRU Go to 374...

Page 292: ...ce Selector window select the suspected resource and click on OK The Maintenance Options window is displayed Select the Initialize the resource option and click on OK Follow the instructions on the Wa...

Page 293: ...Restart problem determination Go to MAP 2600 3746 900 Service Processor Network Node Processor Multiaccess Enclosure Link Icons Color Symptom on page 2 25 018 Go to MAP 3746 900 Ending Procedure in Co...

Page 294: ...e Reference CDF E with Active CDF E If there is no discrepancy a Compare CDF E window is displayed and warms you Click on OK and go to Step 004 on page 2 37 If there is discrepancies a Compare referen...

Page 295: ...MAP 2800 3746 900 All the Lines of CLP Have a Problem on page 2 107 007 Go to MAP 2760 3746 900 TRP LAN Problem on page 2 96 008 Is the problem permanent Yes No 009 Go to MAP 2710 3746 900 Any Interm...

Page 296: ...on Double click on the Compare Reference CDF E with Active CDF E If there is no discrepancy a Compare Reference CDF E with Active CDF E window is dis played and warms you Click on OK and restart probl...

Page 297: ...B EC Level X 00 OK Cancel Click on OK and continue the procedure go to Step 007 007 For the suspected resource perform the following procedure If the mismatch concerns several resources Select one of...

Page 298: ...K On Confirmation window click on OK A Warning window informs you that your request is being performed and to wait for its completion At completion a Warning window is displayed click on OK Is the IML...

Page 299: ...y is set to local 3 on the control panel If not do the fol lowing Press the Power Control key until 3 is displayed in the power control window Press the Validate key Ask the customer to stop all the t...

Page 300: ...ion bar Click on Status option The 3746 9x0 Status window indicates the IML steps and the address of any Processor or ESCC unavailable Is there any resource unavailable Yes No 029 Go to MAP 3746 900 E...

Page 301: ...age displayed jumbled characters Yes No 006 Go to Step 011 007 Go to Step 010 008 Check that the cable is correctly plugged into the the control panel card display 07A A1 and into the SPD1 connector J...

Page 302: ...the service processor LAN cable is correctly connected to the rear of the service processor and in the service processor access unit Check that all the LAN cables are correctly connected to the servic...

Page 303: ...k on the Perform General IML option When the 3746 900 has terminated its IML with the ready LED ON go to Step 002 002 Return to the 3746 9x0 Menu Click on the Problem Management option Double click on...

Page 304: ...you have A FRU list exchange all FRUs Go to Chapter 4 3746 900 FRU Exchange on page 4 1 for the exchange Then go to Step 002 on page 2 45 No FRU list or no suspected FRU call your support for assista...

Page 305: ...N J6 J1 J1 07B B1 07C B1 J2 Dummy J2 Dummy CS Dummy 07M 07L When an MAE is present the SASB bus is connected to the MAE via the SIE cassette which can be installed in any PRC location Figure 2 8 Stand...

Page 306: ...J5 Basic Board 07N J6 J1 J1 07B B1 07C B1 J2 Dummy J2 Dummy CS Dummy 07L When an MAE is present the SASB bus is connected to the MAE via the SIE cassette which can be installed in any PRC location Fi...

Page 307: ...PS CBSP PRC PRC PRC PRC J5 Basic Board 07N J6 J1 J1 07B B1 07C B1 J2 Dummy J2 Dummy CS Dummy When an MAE is present the SASB bus is connected to the MAE via the SIE cassette which can be installed in...

Page 308: ...07B B2 J1 is correctly plugged in each of these connectors Is plugging correct Yes No 005 Plug the cable correctly and restart the operation 006 Check that the cable between the Fans 07F A1 B1 C1 and...

Page 309: ...J1 On each connector of the cable check that the pins are present and not damaged Using the YZ page 236 check the cable continuity between each pin connector Is the cable correct Yes No 011 Repair th...

Page 310: ...and restart the operation 004 Check the cable between SPD1 07N A1 A J2 and the SPD2 07M A1 A J1 Unplug the cable from SPD1 07N A1 A J2 and from the SPD2 07M A1 A J1 On each connector of the cable che...

Page 311: ...e cable continuity between each pin connector Is the cable correct Yes No 010 Repair the cable if possible or order a new one 011 Is there an other FRU in your FRU list to test Yes No 012 Call your su...

Page 312: ...rrect Yes No 002 Plug the cable correctly and restart the operation 003 Check the cable between DCDP 07H A1 J7 and the SPD1 07N A1 A J8 Unplug the cable from DCDP 07H A1 J7 and from the SPD1 07N A1 A...

Page 313: ...002 Plug the cable correctly and restart the operation 003 Check the cable between SPD1 07N A1 A J7 and the control panel 07A A1 J1 Unplug the cable from SPD1 07N A1 A J7 and from the control panel 07...

Page 314: ...tivated using CCM refer to Activate Deactivate a Resource Via CCM on page 1 150 On the Service Processor select the 3746 9x0 Menu Click on the Multiaccess Enclosure MAE Management Double click on the...

Page 315: ...s Enclosure Cables to check the cable continuity between each pin connector Is the cable correct Yes No 004 Repair the cable if possible or order a new one 005 Replug the cable into the SIE cassette a...

Page 316: ...rors events O Alarms interpretation possible O Errors correlation and interpretation possible O Events Select a resource O All resources O Specific resource O MOSS E O Controller bus and service proce...

Page 317: ...cted by the M OK Previous List Next List List Selection Cancel Help Select the error that you want to see You can display all the lists using the Previous List and Next List keys Click on View in the...

Page 318: ...d start this procedure from this FRU 001 From your FRU list identify the FRU with the highest level and check if this FRU is identified in current active CDF E The FRU is identified when its name and...

Page 319: ...ntified in CDF E on page 2 62 2 CBC ESCC TIC3 MAP 2675 3746 900 CBC ESCC TIC3 Non Identified in CDF E on page 2 64 2 LIC11 LIC12 LIC16 MAP 2680 3746 900 LIC11 LIC12 LIC16 Non Identified in CDF E on pa...

Page 320: ...window select the Perform Diagnostic on the Resource option and click on OK A Diagnostic window is displayed Check that the Specific Adapter and no wrap options are selected Then click on Start A spe...

Page 321: ...alarm xxxx FRU plugged is displayed and continue with Step 002 on page 2 62 011 Call your support for assistance 012 Return to the Maintenance Options window Select the Replace the resource and click...

Page 322: ...900 FRU Exchange on page 4 1 After replacing the FRU continue with Step 002 004 Unplug the couplers associated with this processor but without to remove them from the enclosure On the Maintenance Opt...

Page 323: ...dress in the CDF E Yes No 011 Is the associated processor still identified in the current CDF E Yes No 012 Go to Step 026 on page 2 66 013 Go to Step 014 014 Here we test the processor and its attache...

Page 324: ...No 022 The problem can be intermittent change all the suspected FRU s Go to MAP No Problem Found on All the FRUS with Diagnostics in Concurrent Mode on page 1 130 023 Problem solved Go to MAP 3746 900...

Page 325: ...3746 900 MAPs 026 continued Go to Step 014 on page 2 65 Chapter 2 MAPs for FRU Isolation 2 67...

Page 326: ...06 Plug the LIC12 Go to Step 069 on page 2 76 007 Remove the cable at the rear of the LIC11 Plug the LIC11 Go to Step 013 on page 2 69 008 Is the LIC not identified a LIC11 Yes No 009 Is the LIC not i...

Page 327: ...ve CDF E Display Resource Selector check the presence of the plugged coupler The coupler must be identified by both its name and line address Is the coupler now present in CDF E and identified by its...

Page 328: ...e Options window select the Perform Diagnostic on the Resource option and click on OK The Test and Running Option Selection window is displayed Select the LIC11 MAT then click on OK An Information Req...

Page 329: ...rmation Required window asks you to remove the wrap plug Unplug the wrap plug and click on OK The Diagnostic Active Status window is displayed then when the test is done a Information Message gives th...

Page 330: ...essages saying alarm xxxx FRU unplugged and alarm xxxx FRU plugged displayed on the service processor screen On the Confirmation window click on OK Return to the Maintenance Options window then contin...

Page 331: ...No 047 Go to Step 062 on page 2 75 048 Go to Step 049 049 You are here with LIC11 changed and or tested error free On the Resource Selector window select the LCB and click on OK On the next Resource S...

Page 332: ...the number of errors Is the diagnostic error free Yes No 054 Using the Cancel key return to the Maintenance Options window select the Replace the Resource option then click on OK A Confirmation windo...

Page 333: ...en then continue Return to the 3746 9x0 Menu Click on the Problem Management option Double click on the Perform Maintenance option On the Resource Selection Options for Maintenance window select the V...

Page 334: ...o the Resource Selection Options for Maintenance window Go to Step 109 on page 2 81 069 LIC12 was unplugged Return to the 3746 9x0 Menu Click on the Configuration Management option Double click on the...

Page 335: ...displayed Yes No 077 Go to Step 073 078 Go to Step 086 on page 2 78 079 Note Before continuing this procedure you must be sure that all traffic is stopped on attached processor Exchange the suspected...

Page 336: ...lugged and alarm xxxx FRU plugged messages are displayed on the service processor screen then continue On the Confirmation window click on OK The Maintenance Options window is displayed Continue with...

Page 337: ...pected LIC16 Go to Chapter 4 3746 900 FRU Exchange on page 4 1 Wait until the alarm xxxx FRU unplugged and alarm xxxx FRU plugged are displayed then continue with Step 092 091 Go to Step 100 on page 2...

Page 338: ...ce option On the Resource Selection Options for Maintenance window select the Via the Active CDF E option and click on OK On the Resource Selector window select the LIC16 and click on OK On the next R...

Page 339: ...rs Is the diagnostic error free Yes No 107 Go to Step 093 on page 2 79 108 Reconnect and secure the cable at the rear of LIC16 Using the Cancel key return to the Maintenance Options window Select the...

Page 340: ...3746 900 MAPs 113 continued Go to Step 001 on page 2 68 2 82 3746 900 Service Guide...

Page 341: ...OK Once the resource is set to concurrent mode a Maintenance Options window is displayed Is the Maintenance Options window displayed Yes No 006 Check that the customer stopped traffic on the suspecte...

Page 342: ...ct the LIC11 MAT option and click on OK An Information Required window is displayed prompting you to install a wrap plug Locate the LCBB connected to this LIC11 On the LCBB unfasten the screws which m...

Page 343: ...lick on OK The Diagnostic Active Status window is displayed with the number of errors Go to Step 019 019 The LIC11 is defective Using the Cancel key return to the Maintenance Options window select the...

Page 344: ...all LCB part replacement of your FRU list LCPB or LCEB and after the replacement continue with the next bullet Wait until you have seen messages saying alarm xxxx FRU unplugged and alarm xxxx FRU plug...

Page 345: ...ayed then when the test is done a Information Message gives the test result Click on OK The Diagnostic Active Status window is displayed with the number of errors Is the diagnostic error free Yes No 0...

Page 346: ...e on page 3 43 or MAP 6000 How to run 3746 900 Diagnostic in Concurrent Mode on page 3 17 Does the diagnostic run error free Yes No 002 Exchange the faulty element ESCP or ESCC Go to 3746 900 Maintena...

Page 347: ...in the ESCC fiber optic posi tion According to the status of the 3746 900 run MAT diagnostic on the ESCC suspected using either MAP 6020 How to Run 3746 900 Specific Diagnostics on page 3 45 if the 37...

Page 348: ...r Then click on the Manage ESCC status option The ESCC Status Management window is displayed Look the bit error count displayed for the ESCC This bit error count is reset every five minutes and if the...

Page 349: ...CC Satus Management Options Refresh Help ESCP 2240 Configuration from ESCP ESCC 0 2240 Present YES ESCC 1 2272 Present NO ESCC O Status ENABLED ESCC 1 Status Request to change ESCC 0 status Request to...

Page 350: ...ndication displayed on the fiber status OUT Then take the appropriate action described in the following table 010 The fiber status IN indicates ESCC DOWN NO INFO Check the indication displayed on the...

Page 351: ...3746 900 MAPs 010 continued If you have already changed the ESCC and the ESCP call your support for assistance Chapter 2 MAPs for FRU Isolation 2 93...

Page 352: ...Restart your application 006 Run the service processor link restart test as follows 1 Set the service mode to maintenance a Press the Service key until the number 1 is displayed in the service window...

Page 353: ...011 In the following table locate the character displayed in the service processor not accessible digit and perform the appropriate action Service Processor Not Accessible Digit Value Action Physical...

Page 354: ...es Ethernet Bridge Connection Box Ethernet Bridge Ethernet LAN 3746 9x0 Figure 2 11 3746 Model 9x0 TRP LAN Notes 1 The multiaccess enclosure can be connected to TIC3s of the same or different TRP 2 On...

Page 355: ...a multiaccess enclosure connected to the suspect Token Ring LAN Yes No 012 Go to Step 026 on page 2 98 013 Go to Step 023 on page 2 98 014 You are here because there is a problem on a Ethernet LAN co...

Page 356: ...of the multiaccess enclosure with the Multiaccess Enclosure Instal lation and Maintenance manual 025 Go to Step 070 on page 2 102 026 You are here because there is a problem on a Token Ring LAN connec...

Page 357: ...oncurrent Mode on page 3 17 to run diagnostic in concurrent mode Is the diagnostic run error free Yes No 033 Exchange the faulty FRU Go to 3746 900 Maintenance Using a FRU list on page 1 28 034 You ca...

Page 358: ...problem 049 From the service processor run the SAT on the suspected TIC3 coupler Refer either to MAP 6010 How to run 3746 900 Diagnostic in Offline Mode on page 3 43 to run diagnostic in offline mode...

Page 359: ...f you are investigating on a Token Ring LAN problem perform the problem determination on the ring using the Token Ring Network Problem Determination Guide SX27 3710 If you do not solve your problem ca...

Page 360: ...iagnostic in offline mode or to MAP 6000 How to run 3746 900 Diagnostic in Concurrent Mode on page 3 17 to run diagnostic in concurrent mode Is the diagnostic run error free Yes No 071 Exchange the fa...

Page 361: ...ding fuse Is the fuse OK Yes No 079 Switch to OFF all the units controlled by this fuse Disconnect the power cord of the Ethernet Bridge Exchange the defective fuse Switch ON all the units controlled...

Page 362: ...Is the fuse OK Yes No 084 Disconnect the power cord of the Ethernet Bridge Exchange the defective fuse Reconnect the power cord of the Ethernet Bridge Is the fuse blown again Yes No 085 Problem solve...

Page 363: ...nvesti gate the problem Modem Refer to the following modem documentation For IBM 7855 refer to the 7855 Modem Model 10 Guide to Operation GA33 0160 For IBM 7857 refer to the IBM 7857 Guide to Operatio...

Page 364: ...cessor console Click on Remove on the window displayed Remove the 3746 900 installation diskette from the service processor Press on Standby key on the 3746 900 control panel Reinstall the 3746 900 st...

Page 365: ...This hardware connection allows the CLPs to operate in standard mode or backup mode depending upon the option defined in the MOSS E table 001 Before continuing it is necessary to check if the suspect...

Page 366: ...er 2 2 This line with a yes in the fallback state column indicates that the primary processor 2176 is controlling the LICs of the backup processor 2112 3 3 These lines indicate that the CLPs have no b...

Page 367: ...a Resource Via CCM on page 1 150 then continue the procedure from here Go to Step 004 006 Select the Perform Diagnostics on the resource option and click on OK A Diagnostics window is displayed Check...

Page 368: ...window click on Yes On the next Set 3746 9x0 Online Offline window click on YES or NO according to the current setting On the next Set 3746 9x0 Online Offline window click on OK Start a general IML in...

Page 369: ...aintenance Options window displayed Yes No 009 Check that the customer stopped the traffic on the suspected ARC If APPN IP is installed deactivate the ports concerned refer to Activate Deactivate a Re...

Page 370: ...stalled deactivate the ports concerned refer to Activate Deactivate a Resource Via CCM on page 1 150 then continue the procedure from here Return to the 3746 9x0 Menu Select the Problem Management opt...

Page 371: ...SAT and click on OK The Diagnostic Active Status window is displayed When the test is complete an Information Message gives the test result Click on OK The Diagnostic Active Status window is displaye...

Page 372: ...C problem If you have already tested the LCB components call your support for assistance Otherwise using the Cancel key return to the 3746 9x0 Menu Click on the Problem Management option Double click...

Page 373: ...enance window select the Via the active CDF E option and click on OK Go to Step 004 004 On the Resource Selector window select the LIC11 for concurrent maintenance click on OK Once the resource is set...

Page 374: ...iagnostic Warning window remind you to remove the wrap plug Unplug the wrap plug if not already done and click on OK The Diagnostic Active Status window is displayed with the number of errors Is the d...

Page 375: ...When the test is complete an Information Message gives the test result Click on OK A Diagnostic Warning window remind you to remove the wrap plug Unplug the wrap plug if not already done and click on...

Page 376: ...lt Click on OK A Diagnostic Warning window remind you to remove the wrap plug Unplug the wrap plug if not already done and click on OK The Diagnostic Active Status window is displayed with the number...

Page 377: ...in your FRU list Yes No 031 Call your support for assistance 032 Go to Step 029 033 Go to MAP 3746 900 Ending Procedure in Concurrent Mode on page 1 139 034 Return to the Maintenance Options window O...

Page 378: ...all your support for assistance 040 Go to Step 037 041 Go to MAP 3746 900 Ending Procedure in Concurrent Mode on page 1 139 042 Double click on the 3746 900 icon The 3746 9x0 Menu is displayed Click o...

Page 379: ...ll your support for assistance 049 Is there another FRU in your FRU list Yes No 050 Call your support for assistance 051 Is this FRU the CABM Yes No 052 Go to Step 044 on page 2 120 053 Go to Step 054...

Page 380: ...e on the rear of the LIC11 Return to the Resource Selector window On the Resource Selector window select the LIC11 that you want to test Then click on OK On the next Resource Selector window select ag...

Page 381: ...onds then the Information Required window informs you that the wrap test is not running Click on OK The Diagnostic Active Status window is displayed then an Information Message gives the test result C...

Page 382: ...s Is the diagnostic error free Yes No 069 Using the Cancel key return to the 3746 9x0 Menu Call your support for assistance 070 Using the Cancel key return to the 3746 9x0 Menu Go to Step 015 on page...

Page 383: ...078 Return to the Resource Selector window On the Resource Selector window select the LCB that you want to test Then click on OK On the next Resource Selector window select again the LCB On the Test a...

Page 384: ...n click on OK The Diagnostic Active Status window is displayed When the test is complete an Information Message gives the test result Click on OK The Diagnostic Active Status window is displayed with...

Page 385: ...lect the Via the active CDF E option and click on OK Go to Step 004 004 On the Resource Selector windows select the LIC12 for concurrent maintenance Click on OK Once the resource is set to concurrent...

Page 386: ...gnostic error free Yes No 009 Using the Cancel key return to the Maintenance Options window select the Replace the Resource option and click on OK A Confirmation window is displayed Go to Chapter 4 37...

Page 387: ...ove the wrap plug Unplug the wrap plug and click on OK The Diagnostic Active Status window is displayed with the number of errors Is the diagnostic error free Yes No 015 Call support for assistance 01...

Page 388: ...ee Yes No 021 All the diagnostics are error free The problem can be intermittent Call your support for assistance 022 Problem solved Go to MAP 3746 900 Ending Procedure In Offline Mode on page 1 137 0...

Page 389: ...stics are error free The problem can be intermittent Call your support for assistance 029 Wait until the alarm xxxx FRU unplugged and alarm xxxx FRU plugged messages are displayed on the service proce...

Page 390: ...erwise continue this procedure Did you run the LIC12 MAT diagnostic using the two wraps Yes No 033 Using the Cancel key return to the Diagnostic Control Monitor window Go to Step 030 on page 2 131 to...

Page 391: ...for Maintenance window select the Via the active CDF E option and click on OK Go to Step 004 004 On the Resource Selector windows select the LIC16 for concurrent maintenance Click on OK Once the resou...

Page 392: ...e cable at the rear of LIC16 Using the Cancel key return to the Maintenance Options window Select the Initialize the resource option to reinitialize the FRU and click on OK Follow the instructions on...

Page 393: ...he Problem Management option Double click on the Perform Offline Diagnostics option The Diagnostics window is displayed select the specific Adapter and the No wrap options Then click on Start On the n...

Page 394: ...g Unplug the wrap plug and click on OK The Diagnostic Active Status window is displayed with the number of errors Is the diagnostic error free Yes No 020 Using the Cancel key return to the Diagnostic...

Page 395: ...tus window is displayed with the number of errors Is the diagnostic error free Yes No 024 Call support for assistance 025 Reconnect and secure the cable at the rear of LIC16 Using the Cancel key retur...

Page 396: ...ontrolled by the backup CLP 001 Is the problem present on all the LICs previously controlled by the primary CLP Yes No 002 Suspect a problem on the LIC which failed to fallback Exchange it go to 3746...

Page 397: ...ant to test and click on OK On the following Resource Selector window select the ARCs corresponding to the adress range On the two next windows select the suspected ARC and click on OK Once the resour...

Page 398: ...t Click on OK A Diagnostic Warning window prompts you to remove the wrap from the ARC cable and reconnect the ARC previously removed Click on OK when it is done The Diagnostic Active Status window is...

Page 399: ...C12 that you want tested on the 3746 900 Unfasten the screws which maintain the cable at the rear of LIC12 and unplug the cable from the LIC12 At the rear of the LIC12 install the wrap plug according...

Page 400: ...displayed When the test is complete an Information Message gives the test result Click on OK The Diagnostic Active Status window is displayed with the number of errors Is the diagnostic error free Ye...

Page 401: ...and secure the cable at the rear of LIC16 Go to Step 029 029 Click on Cancel to return to the Maintenance Options window On this window select the Initialize Resource option and click on OK On the Wa...

Page 402: ...he suspected LCBE and associated LCBB If APPN IP is installed deactivate the ports concerned refer to Activate Deactivate a Resource Via CCM on page 1 150 then continue the procedure from here On the...

Page 403: ...bability Otherwise select the next FRU not already tested Using the Cancel key return to the Maintenance Options window and select the Replace the Resource option A Confirmation window is displayed Go...

Page 404: ...the FRU List After a Diagnostic Failure on page 1 154 Go to Step 020 020 If you are here for the first time select the FRU with the highest fault probability Otherwise select the next FRU not already...

Page 405: ...After a Diagnostic Failure on page 1 154 Go to Step 028 027 All the diagnostics are error free The problem can be intermittent Call your support for assistance 028 If you are here for the first time s...

Page 406: ...gnostic error free Yes No 029 Is there another FRU to exchange Yes No 030 Call your support for assistance 031 Go to Step 028 on page 2 147 032 Go to MAP 3746 900 Ending Procedure In Offline Mode on p...

Page 407: ...etwork Node Processor NNP A Note 1 APPN Figure 2 12 LAN attached to the Service Processor Notes 1 The network node processor is an optional feature which is present only when APPN is installed Until f...

Page 408: ...ervice processor Check that the LAN cables are correctly connected to the service processor access unit If everything is correct go to chapter Service Processor Problem Determination in the correspond...

Page 409: ...Processor Not Accessible digit Is the Service Processor Not Accessible digit present Yes No 016 Is there a panel code displayed on the 3746 900 control panel Yes No 017 You have a 3746 900 APPN link p...

Page 410: ...tion Procedures MIP manual Use the following MIP according to the 3745 model on which the 3746 900 is attached IBM 3745 Communication Controller Models 130 to 17A Maintenance Information Procedures SY...

Page 411: ...e processor adapter card To exchange the MOSS E service processor adapter card see chapter Service processor FRU Exchange in in the corre sponding Service Processor Installation and Maintenance manual...

Page 412: ...processor can also be present Until four network node processor can be installed on the same LAN 2 The LAN can be made of two service processor access units 8228 3 Only 37XX units can be connected on...

Page 413: ...ssor LAN adapter card To exchange the LAN network node processor adapter card see the appropriate Network Node Processor Installation and Maintenance manual 06AA 06BD Suspect the network node processo...

Page 414: ...Service Processor MAPs 2 156 3746 900 Service Guide...

Page 415: ...diagnostics prompt the CE to perform specific operations such as plug unplug install wrap and so on They run under the control of the DCM Both BATs and SATs use the self test capabilities of the 3746...

Page 416: ...Error displayed on 3746 900 control panel or alarm on Service Processor CBSA IML with diags IML with diags 3746 900 control panel SRC Error displayed on 3746 900 control panel note 2 CLP BATs and Loa...

Page 417: ...Note 2 LIC11 CLP SAT2 Selective resource Specific adapter Whole 3746 900 Service Processor Note 3 SRC Error displayed on 3746 900 control panel or alarm on Service Processor IML with diags 3746 900 c...

Page 418: ...Error displayed on 3746 900 control panel or alarm on Service Processor IML with diags 3746 900 control panel 3746 900 link to service processor Connection detection Service Processor Link Restart CB...

Page 419: ...cs off line mode Whole 3746 900 For MAE Selective IML select successively Multiaccess Enclosure MAE Management MAE Selective IML 7 For more detail about MAE area tested and diagnostic invocation refer...

Page 420: ...cessors then initialized When processors are initialized they send their VPD via the CS The operational code is loaded in each processor Then the VPD of the attached coupler is sent to the CBSP and re...

Page 421: ...5 6 7 8 PS PS MAE Network Node Processor A CP Network Node Processor B CP Service Processor MOSS E LCBB LCBE Figure 3 1 Parts of 3746 900 Tested by IML With Diagnostics or Whole 3746 900 Offline Diag...

Page 422: ...A R C A R C A R C A R C L I C 1 2 L I C 1 1 C L P S c a n n e r C L P S c a n n e r C L P S AT 1 C L P S A T 2 Figure 3 2 Parts of 3746 900 Tested by CLP SATs L I C 1 1 C L P L I C 1 1 C L P Figure 3...

Page 423: ...s of 3746 900 Tested by LIC12 SAT L I C 1 2 C L P Figure 3 5 Parts of 3746 900 Tested by LIC12 MAT CLP LIC16 Figure 3 6 Parts of 3746 900 Tested by LIC16 SAT CLP LIC16 Figure 3 7 Parts of 3746 900 Tes...

Page 424: ...C A R C L I C 1 2 L I C 1 1 C L P L C B S AT 1 Figure 3 8 Parts of 3746 900 Tested by LCBB SAT1 L C B B L C B E L C P B L C P E A R C A R C A R C A R C A R C A R C L I C 1 2 L I C 1 1 C L P L C B S A...

Page 425: ...e Processor MAPs L C B B L C B E L C P B L C P E A R C A R C A R C A R C M AT A R C A R C A R C A R C S A T Figure 3 10 Parts of 3746 900 Tested by ARC SAT and ARC MAT Chapter 3 How to Run Diagnostics...

Page 426: ...essor A CP Network Node Processor B CP Service Processor MOSS E S A C 1 2 3 4 5 6 7 8 PS PS MAE SIE SIE 3746 9X0 To LCBB To LAN or CCU TIC3 or CBC Figure 3 11 Parts of 3746 900 and MAE Tested by MAE S...

Page 427: ...code is loaded in the processor Then the VPD of the attached coupler is sent to the CBSP and resource status table RST and the configuration data file extended CDF E is updated SATs are loaded and run...

Page 428: ...esource reflected in the CDF E includes the present or not present state When the resource is present the status available or unavailable is given The resource is set to not available when it is in co...

Page 429: ...with the service processor is operational the SRC will be sent to the MOSS E 4 Press the Function key On the display the Function window special character will be displayed Repetitive action will scr...

Page 430: ...value can be Console accessible the link is estab lished Physical link not active Disconnected at SSA level A OK frame received on Hello frame B Permanent beaconing C Connected at DLC level D Disconn...

Page 431: ...on the Problem Management option Double click on the Perform Maintenance option On the Resource Selection Options for Maintenance window select the Via the active CDF E and click on OK Go to Step 002...

Page 432: ...nd click on OK Select CBC SAT and click on OK Is the diagnostic error free Yes No 004 Go to 3746 900 Maintenance Using a FRU list on page 1 28 for CBC replacement 005 Go to Step 138 on page 3 41 006 A...

Page 433: ...ons window displayed Yes No 011 Go to Step 013 012 Go to Step 018 on page 3 20 013 Check that the customer stopped the traffic on the suspected processor If APPN IP is installed deactivate the ports c...

Page 434: ...e to test it Go to 3746 900 Maintenance Using a FRU list on page 1 28 for ESCC or ESCP replacement 018 Do you want to run MAT diagnostics Diagnostics with WRAP plug Yes No 019 Select the Perform Diagn...

Page 435: ...ivate a Resource Via CCM on page 1 150 then continue the procedure from here Perform the following steps to disable the ESCC Return to the 3746 9x0 Menu Click on the Configuration Management option Do...

Page 436: ...and no wrap options are selected Then click on the Start A Specific Adapter window is displayed Select the processor and click on OK The Diagnostics window is displayed again and the Elapsed time is...

Page 437: ...the Perform Maintenance option On the Resource Selection Options for Maintenance window select the Via the active CDF E and click on OK Go to Step 037 039 Do you want to run MAT diagnostics Diagnostic...

Page 438: ...ivate the ports concerned refer to Activate Deactivate a Resource Via CCM on page 1 150 then continue the procedure from here Return to the 3746 9x0 Menu Select the Problem Management option Double cl...

Page 439: ...ic Adapter window is displayed Select the TRP and click on OK The Diagnostics window is displayed again and the Elapsed time is incremented during test dura tion At the end of the test the number of e...

Page 440: ...l The Resource Selection Options for Maintenance is displayed Have you another resource to test Yes No 055 The diagnostic runs error free If you ran the test to diagnose a problem go to MAP 3746 900 E...

Page 441: ...rocedure from here When all the lines have been deactivated go to Step 064 064 On the next two Resource Selector windows select the suspected ARC and click on OK Once the resource is set to concurrent...

Page 442: ...et to concurrent mode a Maintenance Options window is displayed Is the Maintenance Options window is displayed Yes No 072 Check that the customer stopped traffic on the suspected ARC If APPN IP is ins...

Page 443: ...rm Diagnostics on the resource option and click on OK The Test and Running Option Selection window is displayed Select the ARC MAT then click on OK When the Information Required window is displayed di...

Page 444: ...your customer to stop the traffic on the suspected CLP If APPN IP is installed deactivate the ports concerned refer to Activate Deactivate a Resource Via CCM on page 1 150 then continue the proce dur...

Page 445: ...LP and if the LICs normally under the control of the suspected suspected CLP are now under the control of the backup CLP Return to the 3746 9x0 Menu window Click on the Configuration Management option...

Page 446: ...he fallback state column indicates that the primary processor 2176 is controlling the LICs of the backup processor 2112 3 3 These lines indicate that the CLPs have no backup Note if the suspected CLP...

Page 447: ...89 Display the list of suspected FRUs see Display the FRU List After a Diagnostic Failure on page 1 154 for procedure Once you have the FRU list go to 3746 900 Maintenance Using a FRU list on page 1 2...

Page 448: ...d during test dura tion At the end of the test the number of errors is indicated by an arrow Is the diagnostic error free Yes No 091 Display the list of suspected FRUs See Display the FRU List After a...

Page 449: ...nted during test dura tion This diagnostic testing for the CLP and the attached LIC s LCBB s LCBE s and ARC s can take up to one hour depending on the 3746 900 configuration At the end of the test the...

Page 450: ...ctive Status window is displayed then when the test is complete an Information Message gives the test result Click on OK A Diagnostic Warning window remind you to remove the wrap plug Unplug the wrap...

Page 451: ...K A Diagnostic Warning window remind you to remove the wrap plug Unplug the wrap plug if not already done and click on OK The Diagnostic Active Status window is displayed with the number of errors Go...

Page 452: ...e Diagnostic Active Status window is displayed with the number of errors Is the diagnostic error free Yes No 118 Go to Display the FRU List After a Diagnostic Failure on page 1 154 Once you have the F...

Page 453: ...Once the resource is set to concurrent mode a Maintenance Options window is displayed Is the Maintenance Options window is displayed Yes No 125 Check that the customer stopped the traffic on the suspe...

Page 454: ...ete an Information Message gives the test result Click on OK A Diagnostic Warning window prompts you to remove the wrap plug Unplug the wrap plug and click on OK The Diagnostic Active Status window is...

Page 455: ...isplayed with the number of errors Is the diagnostic error free Yes No 134 Go to Display the FRU List After a Diagnostic Failure on page 1 154 Once you have the FRU list go to 3746 900 Maintenance Usi...

Page 456: ...The diagnostic runs error free If you ran the test to diagnose a problem either go to MAP 3746 900 Ending Procedure in Concurrent Mode on page 1 139 before you return the machine to the customer or c...

Page 457: ...ot already as follows Double click on the 3746 900 icon The 3746 9x0 Menu is displayed Click on the Problem Management option Double click on Set 3746 9x0 Online Offline option On the Set 3746 9x0 Onl...

Page 458: ...Online Offline option On the Set 3746 9x0 Online Offline window click on YES or NO according to the current setting On the next Set 3746 9x0 Online Offline window click on OK Start a general IML Retu...

Page 459: ...ment option Double click on the Perform General IML option A Perform General IML click on YES to perform an IML without diagnostics A normal 3746 900 IML is terminated when 00000000 is displayed on th...

Page 460: ...ow is displayed When the test end an Information Message window is displayed Click on OK The Diagnostic Active Status window is displayed with the number of errors Is the diagnostic error free Yes No...

Page 461: ...turn to the Diagnostic Control Monitor window Select the Run diagnostics for the Service Bus option then click on OK The Service Bus Group Selection window is displayed Select the PRC SL option then c...

Page 462: ...Board 07N J6 J1 J1 07B B1 07C B1 J2 Dummy J2 Dummy CS Dummy 07M 07L When an MAE is present the SASB bus is connected to the MAE via the SIE cassette which can be installed in any PRC location Figure...

Page 463: ...Basic Board 07N J6 J1 J1 07B B1 07C B1 J2 Dummy J2 Dummy CS Dummy 07L When an MAE is present the SASB bus is connected to the MAE via the SIE cassette which can be installed in any PRC location Figur...

Page 464: ...SPD1 SPS CBSP PRC PRC PRC PRC J5 Basic Board 07N J6 J1 J1 07B B1 07C B1 J2 Dummy J2 Dummy CS Dummy When an MAE is present the SASB bus is connected to the MAE via the SIE cassette which can be instal...

Page 465: ...ources has been deactivated using CCM refer to Activate Deactivate a Resource Via CCM on page 1 150 On the Service Processor select the 3746 9x0 Menu Click on the Multiaccess Enclosure MAE Management...

Page 466: ...m message saying MAE IML Complete then click on OK The icon MAE Link should be green Did you receive MAE IML complete Yes No 002 There is a problem on the MAE or the link between the 3746 900 and the...

Page 467: ...ept for hot pluggable FRUs 4 Before starting FRU exchange make sure the involved area has been disabled by the cus tomer 5 The 3746 900 contains cards that are sensitive to electrostatic discharge ESD...

Page 468: ...on page 4 28 Enclosure Use Exchange an Enclosure Basic or Expansion on page 4 30 ESCC ESCC2 Use Exchange an ESCC ESCC2 on page 4 32 ESCP ESCP2 ESCP3 Use Exchange a Processor Other than the CBSP CLP CL...

Page 469: ...essors F Fans G Processors and SPS H Power Distribution DCDP J Backup ACPW or DCPW K Basic ACPW B B1 B B2 M A1 L A1 N A1 R A1 EPO P A1 Q A1 REAR View Figure 4 2 3746 Model 900 B B1 Connectivity switch...

Page 470: ...gure 4 3 Basic Board O7G A1 Locations Processor side 4 5 Figure 4 4 Basic Board O7N A1 Locations Coupler side 1 TIC3 or ESCC ESCC2 sockets 2 SPD1 location 3 LIC11 or LIC12 sockets 4 CBC 5 CBC TIC3 or...

Page 471: ...oupler 2 Coupler 2 Coupler 4 Dummy Not Used A1 D A1 F A1 H A1 K A1 M A1 P A1 Q A1 E A1 F A1 G A1 H A1 J A1 K A1 L A1 M A1 N A1 P A1 Q Basic Enclosure Figure 4 5 Basic board component location Notes 1...

Page 472: ...ations Figure 4 6 Expansion Board 07D A1 or O7E A1 Locations Processor side 2 Figure 4 7 Expansion Board 07L A1 or O7M A1 Locations Coupler side 1 TIC3 or ESCC ESCC2 sockets 2 SPD2 location 3 LIC11 or...

Page 473: ...7D Coupler Side Location Board 07L SPD2 CSCE A1 B A1 A Coupler 2 A1 C Processor 1 Processor 1 Processor 1 Processor 1 Processor 1 Processor 1 Coupler 3 Coupler 3 Coupler 3 Coupler 3 Coupler 3 Coupler...

Page 474: ...FILTER 07H A1 POWER DISTRIBUTION DCDP 0 0 0 0 0 0 J1 J1 CB1 CB1 CP1 CP1 ACPW BOX 07K A1 AC DCPW BOX 07J A1 Board Board 07G A1 L O C D F F H H K K M M P P 07E A1 Addresses Range Processor Location Add...

Page 475: ...2527 2880 2911 2144 2175 2528 2559 2912 2943 2176 2207 2208 2239 2240 2271 2272 2303 2304 2335 2336 2367 2560 2591 2592 2623 2624 2655 2656 2687 2688 2719 2720 2751 2944 2975 2976 3007 3008 3039 3040...

Page 476: ...t the front of the machine using Figure 4 9 on page 4 8 2 Push the air filter through the holes of the cover 2 and remove it 3 Insert the new air filter with the arrow pointing up 4 Return to the step...

Page 477: ...ocate the lever of the maintenance switch on the DCDP 1 b Pull the lever outwards This will prevent the main 48v dropping and stop the power monitoring 7 If not already done switch the main circuit br...

Page 478: ...ou install a basic ACPW and on the right if you install a backup ACPW Using the screw 8 move the plate 9 to the right if you install a basic ACPW and to the left if you install a backup ACPW Perform s...

Page 479: ...ich ARC assembly that you have to exchange see Figure 4 13 ARC Assembly A ARC Assembly B Figure 4 13 ARC Assembly Identification 3 For an ARC assembly A continue with step 4 for an ARC assembly B go t...

Page 480: ...9 Loosen the two knobs B which secure the ARC in the line connection box LCB 10 Remove the ARC from the line connection box 11 Install the new ARC a Perform the previous steps 10 to 8in reverse order...

Page 481: ...oce dures 8 Remove CSCE and all the PRC cassettes plus SPS cassette for the basic board from the enclosure See the CSCE SPS and PRCs exchange procedure for details 9 From the rear of the machine remov...

Page 482: ...Use the ESD kit and proce dures 4 Using the labels on the doors for reference loosen the nuts 2 of the CBC cassette that you want exchanged 5 Unplug the cables assembly 3 and 4 see note Note Cables a...

Page 483: ...con tinue on next step 11 Insert the CBSP into the enclosure and slide it firmly in until it clicks locks in 12 If there was a cable in front of the CBSP plug it again and secure it with the bracket p...

Page 484: ...FRU Exchange Figure 4 16 3746 Model 9x0 CBSP Cassette 4 18 3746 900 Service Guide...

Page 485: ...nectors 3 and 4 b Remove the 4 screws 5 and the oper ator panel c To install the new operator panel perform this procedure in reverse order d From the 3746 900 control panel run the 3746 900 control p...

Page 486: ...wise go to step 4 2 Press the standby key 3 When the machine is in standby mode with its standby LED ON go to step 4 4 Locate the connectivity switch using Figure 4 10 on page 4 9 5 At the rear of the...

Page 487: ...moved 3 14 Install the covers previously removed 6 15 At the rear of the machine reconnect the cables in the following order The power cable J04 The service bus J01 The control cable J03 2 16 Install...

Page 488: ...1 of the ACPW and if installed of the second ACPW DCPW 5 Locate the CSCE using Figure 4 9 on page 4 8 6 Remove the internal cover 2 screws to have access to the CSCE 1 7 WARNING Use the ESD kit and pr...

Page 489: ...e the two screws on the cassette cover and open it 1 3 Remove the two screws fixing the DC DC on the cover 2 4 Unlatch the DC DC cable connector and unplug it 3 5 Exchange the DC DC 6 Fix the new DC D...

Page 490: ...de with its standby LED ON go to step 4 4 Locate the connectivity switch DCDC using Figure 4 10 on page 4 9 5 From the rear of the machine remove the two internal covers 5 to have access to the CS lef...

Page 491: ...FRU Exchange R e a r S i d e Figure 4 21 3746 900 Connectivity Switch and DCDC Chapter 4 3746 900 FRU Exchange 4 25...

Page 492: ...CB1 1 of the ACPW and if installed of the second ACPW DCPW 5 Locate the DCDP using Figure 4 9 on page 4 8 6 At the rear of the machine loosen the screws which secure the transformer cover plates 7 Re...

Page 493: ...FRU Exchange F R O N T R E A R Figure 4 22 3746 900 Power Distribution Box DCDP Front and Rear View Chapter 4 3746 900 FRU Exchange 4 27...

Page 494: ...page 4 8 4 Switch the main circuit breaker CB1 OFF at the DCPW 2 5 Switch the 48 Volts DC source circuit breaker OFF or ask the customer to do so 6 Attach a warning label directly to the circuit break...

Page 495: ...FRU Exchange Figure 4 23 3746 900 Rear of DC Power Box Chapter 4 3746 900 FRU Exchange 4 29...

Page 496: ...NING Use the ESD kit and proce dures c Remove the CSCE SPS and all the PRC cassettes from the enclosure See the CSCE SPS and PRCs exchange proce dure for details d Disconnect the two ground straps fro...

Page 497: ...sette f Reinstall the internal covers 2 From the front of the machine a Reconnect the cable on the enclosure board b Insert the PRCs the SPS and the CSCE cassettes previously removed and slide them fi...

Page 498: ...ng procedure WARNING Use the ESD kit and proce dures Loosen the screws 1 Remove the cover 2 Loosen the screws 3 Slide the bracket 4 upwards and Unplug the ESCA cable 5 3 Using the labels on the doors...

Page 499: ...exchange using Figure 4 9 on page 4 8 2 Unfasten the two screws holding the drawer 1 3 Remove the connectors from the drawer 2 4 Exchange the drawer and reconnect the con nectors 5 Fasten the two scr...

Page 500: ...sing Figure 4 9 on page 4 8 2 WARNING Use the ESD kit and proce dures 3 If you change a TRP and if there is a cable plugged in the front of the TRP remove the bracket and unplug the cable 4 Using the...

Page 501: ...you to display or to change the Power control mode continue with the following procedure 1 Locate the line connection box 2 Loosen the screws which secure the cable to the line connection box base LCB...

Page 502: ...crews which secure the LCEE 5 10 Remove the LCEE 11 Install the new LCEE using the screw previ ously removed 5 12 Install the LCPE previously removed 4 13 Secure it using the 4 screws 3 14 Install the...

Page 503: ...following procedure 1 Locate the line connection box 2 If there is a line connection box expansion Loosen the screws which secure the cable coming from the line connection box expansion 2 Remove the...

Page 504: ...e LCEB 12 Install the new LCEB using the screw previ ously removed 5 13 Install the LCPB previously removed 4 14 Secure it using the 4 screws 3 15 Install the cover 16 Plug the cable coming from the L...

Page 505: ...play or to change the Power control mode continue with the following procedure 1 Locate the line connection box 2 Loosen the screws which secure the cable coming from the LIC 1 3 Remove the cable 4 If...

Page 506: ...ert the new LCPB 4 into the LCBB 9 Secure it using the 4 screws previously removed 3 10 Install the new cover provided with the LCPB 11 Stick the new IBM logo on the new cover 12 Plug the cable coming...

Page 507: ...allow you to display or to change the Power control mode continue with the following procedure Note The LCPE that you received is shipped with a new cable You must exchange them both at the same time...

Page 508: ...move the LCPE from the LCEE 7 Insert the new LCPE 4 into the LCEE 8 Secure it using the 4 screws previously removed 3 9 Install the new cover provided with the LCPE 10 Stick the new IBM logo on the ne...

Page 509: ...e the LIC cassette using Figure 4 10 on page 4 9 2 WARNING Use the ESD kit and proce dures Figure 4 37 3746 900 LIC11 Coupler 3 Loosen the screws which secure the cable 4 Remove the cable 5 Using the...

Page 510: ...FRU Exchange Figure 4 39 3746 900 LIC16 Coupler 4 44 3746 900 Service Guide...

Page 511: ...losure MAE Management 6 Double click on the Perform Maintenance on MAE 7 The following window is displayed Click on Yes 8 The following window is displayed Click on OK 9 You should first received an a...

Page 512: ...f the ACPW and if installed of the second ACPW DCPW 5 Locate the SPD1 cassette that you have to exchange using Figure 4 10 on page 4 9 6 Remove the internal cover plate 4 screws to have access to the...

Page 513: ...ernal cover plate 4 screws to have access to the SPD2 3 WARNING Use the ESD kit and proce dures 4 Unplug cables in this order J1 J2 and J5 from the front of the SPD2 cassette 5 Using the labels on the...

Page 514: ...l prevent the main 48v from dropping and will stop the power mon itoring b Locate the SPS cassette on the basic board using Figure 4 9 on page 4 8 c WARNING Use the ESD kit and proce dures d Using the...

Page 515: ...the screws which secure the cable i Remove the cable j Press the two unlocking buttons and pull the cassette out k Exchange the TIC3 cassette l Insert the new TIC3 into the enclosure and slide it fir...

Page 516: ...e pre ceding two steps the problem is not in the TIC3 Remove the TIC3 that you have installed and reinstall the pre vious TIC3 using the previous steps h to m Then return to the step in the MAP you we...

Page 517: ...ARNING Use the ESD kit and proce dures 3 Loosen the screws which secure the cable 4 Remove the cable 5 Using the labels on the doors for reference press the two unlocking buttons and pull out the cass...

Page 518: ...ng and will stop the power monitoring 7 Switch the main circuit breaker CB1 OFF at the 3746 900 primary power box associated with the transformer that you exchange 2 8 Unplug the J1 connector from the...

Page 519: ...machine install the two latches 11 over the brackets of the trans former 24 Secure the latches with screws and nuts 25 Slide the transformer out weight 34 kgs to the rear of the machine To install the...

Page 520: ...FRU Exchange Figure 4 45 3746 900 Transformer Handling 4 54 3746 900 Service Guide...

Page 521: ...e following list If You Have What You Should Do Put the 3746 900 offline Put the 3746 900 to online mode Been working on the 3746 900 in con current maintenance mode on processors couplers Use CDF E d...

Page 522: ...FRU Exchange 4 56 3746 900 Service Guide...

Page 523: ...V 1 6406001 or PT3 110 V 1 6406000 PT3 TPAM Acc kit 1 83X9300 TPLM 1 1749290 Display 1 1749270 Digital voltmeter 1 8309874 or 8496278 EIA breakout panel 1 453637 Oscilloscope 1 either Tektronix 454 4...

Page 524: ...27 ARC Wrap plug for ARC assembly B These wrap plugs must be installed at the rear of the ARCs ARC V 24 Wrap Plug 1 58G5660 ARC V 35 Non 3745 Wrap Plug 1 58G5661 ARC V 35 DTE 3745 Wrap Plug 1 58G5658...

Page 525: ...45 Communication Controller Models 210 310 410 and 610 Introduction Gives an introduction of the IBM Models 210 to 610 capabilities For Models A refer to the Overview GA33 0180 GA33 0180 IBM 3745 Comm...

Page 526: ...thernet adapter desription and configuration GA27 4237 IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Planning Series ESCON Channels Provides inf...

Page 527: ...ring definitions Preparing Your Site GC22 7064 IBM System 360 System 370 4300 Processor Input Output Equipment Installation Manual Physical Planning Including Technical News Letter GN22 5490 Provides...

Page 528: ...Basic Operations Guide Provides instructions for daily routine operations on the 3745 Models 130 to 610 SA33 0177 IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Mo...

Page 529: ...A On line Information Problem Analysis Guide An online guide to analyze alarms events and control panel codes on IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Mode...

Page 530: ...nal Code LIC for the machine Evaluating and Configuring GA33 0138 IBM 3745 Communication Controller Models 130 150 160 and 170 Introduction Gives an introduction about the IBM Models 130 to 170 capabi...

Page 531: ...46 Nways Multiprotocol Controller Model 900 Service Guide Provides procedures for isolating and fixing the IBM 3746 900 problems SY33 2055 IBM 3745 Communication Controller Models 210 310 410 and 610...

Page 532: ...rocessor Service User s Guide Provides information on installing and maintaining the operational code on service processor or network node processor Can be for systems with microcode EC F12380 or high...

Page 533: ...talog Provides reference information for ordering parts for the IBM 3746 Models 900 and 950 S135 2010 IBM 3745 Communication Controller Models 210 to 61A Parts Catalog Provides reference information f...

Page 534: ...150 160 and 170 Service Functions Describes MOSS functions using the IBM 3745 Models 1x0 and 17A consoles SY33 2070 IBM 3745 Communication Controller Models 130 to 17A Maintenance Information Procedur...

Page 535: ...ide to Operation GA33 0136 Link Problem Determination Aid SY33 2064 Power Supply and Telecommunication Connections GA33 0054 7855 Guide to Operation GA33 0160 IBM 7857 Modem Guide to Operation GA13 18...

Page 536: ...environ ment using SSP Version 3 The primary purpose of the manual is to help the user interact with the IBM Support Center to resolve a problem Procedures in these manuals describe how to Determine...

Page 537: ...ed cable ARC3B ARC V 35 DTE attachment with 15 meter tethered cable ARC3C ARC V 35 DCE 3745 interface with 5 meter tethered cable ARC3D ARC V 35 DTE 3745 interface with 5 meter tethered cable ARC4A1 A...

Page 538: ...n network restrictions but must ensure the received data stream is the same as the transmitted data stream CLP communication line processor CMIP common management interface protocol CNM communication...

Page 539: ...services for IBM products or systems IEEE Institute of Electrical and Electronics Engineers IML initial microcode load initial microcode load IML The process of loading the microcode into a scanner or...

Page 540: ...I original equipment manufacturer s interface OLT online test online tests Testing of a remote data station concur rently with the execution of the user s programs that is with only minimal effect on...

Page 541: ...cation facilities TB terminator block TDM time division multiplexing TDR technical data record TERC terminator card TIC1 token ring interface coupler type 1 3745 running at speed of 4 Mbits TIC2 token...

Page 542: ......

Page 543: ...or fax it to us at 1 800 253 3520 Elsewhere your local IBM branch office or represen tative will forward your comments or you may mail them directly to us Specific comments or problems Please tell us...

Page 544: ...CESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE Design Information Development Dept CGF Bldg 656 Internationa...

Page 545: ......

Page 546: ...Part Number 80G5158 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 80G5158 SY33 2116 02...

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