IBM FlashSystem 900, Service Manual

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Chapter 2. MAPs for FRU Isolation
3746-900 RSF MAP
MAP 2000: 3746-900 Manual Call
You are here because there was a problem in connecting the service processor to RETAIN or because
you want to test this facility.
Perform a manual call using the 3746-900 facilities to check this connection.
You should be logged ON on the service processor console. If not go to “Console Use for maintenance”
on page 1-1 for logging ON and return here.
Before starting this MAP check the "Remote Support facility" options using the following procedure:
¹
On the "MOSS-E VIEW" window, double click on the service processor icon.
¹
The "Service Processor Menu" window is displayed.
¹
Click on the "Configuration Management" option.
¹
Double click on the "Manage Remote Operations" option.
¹
On the "Remote Operation Management" window, select the "Remote operations authorization" option
and click on "OK".
¹
On the "Remote Support Facility" window, check that the two following options:
– "Enable Remote Support Facility"
– "Generate alerts"
are selected.
¹
Select them if not already done and click on "OK".
¹
Click on "Cancel" to return to "Service Processor Menu".
001
¹
Return to the "MOSS-E View" window, then double click on the 3746-900 icon.
¹
Click on the "Problem Management" option.
¹
Double click on the "Report Problem Using Remote Support Facilities".
¹
On the "Problem Analysis" window, enter a short description: 'Testing the RSF link'. Then click on
"OK".
¹
On the "Report Problem Using RSF" window click on "OK".
¹
Wait for either the alarm "Call to RETAIN successful" indicating the normal end of transmission, or the
message "Call to RETAIN failed".
¹
Write down the alarm number.
Is the alarm "Call to RETAIN successful" displayed?
Yes No
002
Go to Step 004 on page 2-2.
003
The connection to RETAIN is successful. The following table shown the alarms generated by this con-
nection.
Select the alarm
number Meaning
0641 Your microcode is up-to-date, so no fix has been downloaded.
0642 Fix has been downloaded automatically. Install the fix.
0649 Call to RETAIN successful but no download, MCL too large/not enough disk space.
Active and accepts all MCL(s) already received to free space disk and retry the
normal call for the new MCL(s). If problem persits call your support. PE problem.

Copyright IBM Corp. 1997, 1999
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