IBM FlashSystem 900, Service Manual

Page: 260 / 546

MAP 2000 (continued)
If following the MAP you changed a FRU:
¹
In concurrent mode, go to “MAP: 3746-900 Ending Procedure in Concurrent Mode” on page 1-139.
¹
In offline mode, go to “MAP 6010: How to run 3746-900 Diagnostic in Offline Mode” on page 3-43.
Otherwise, go to “CE Leaving Procedure” on page 4-55.
004
Locate the alarm number in the following table and perform the action required.
005
Click on "OK" on the alarm window. A second alarm should be displayed. Locate this second alarm
number in the following table and perform the action required.
Select the alarm
number Action
0643 Go to Step 005
0644 Call to RETAIN not authorized. Refer to the
Service Processor Installation and
Maintenance" manual, step "Recording the Customer Informations".
064C The call to RETAIN has been performed but RETAIN required a disconnection due
to a bad product set up. The following information is missing in RETAIN customer
CCPF file or system registration file.
¹
Customer number
¹
Machine model xxA
¹
Branch office number
¹
Area number
¹
Warranty/Status
Provide thus information to your support before he contacts the RETAIN coordinator
for updating.
068C Suspect a communication manager problem. Check the communication manager
configuration. Refer to the
Service Processor Installation and Maintenance" manual,
step "Setting Up Communication Parameters to Allow Remote and Netview Oper-
ations". Re-boot the service processor. If the problem persits call your support.
068D Check the connection between modem and the line. Check that the telephone
number used is correct. Refer to the
Service Processor Installation and Mainte-
nance" manual, step "Recording the Customer Informations".
2-2
3746-900: Service Guide