Option problems
Option problems
Action
An IBM option that was
just installed does not
work.
Verify that:
1. The option is designed for your computer.
2. You followed the installation instructions supplied
with the option and in Chapter 7, “Installing internal
options” on page 57.
3. All option files (if required) are installed correctly.
See “Installing files from option diskettes and CDs”
on page 128 for information about installing option
files.
4. You have not loosened other installed options or
cables.
5. If the option is an adapter, you have provided
enough hardware resources for the adapter to
function correctly. See the documentation supplied
with the adapter (as well as the documentation for
any other installed adapters) to determine the
resources required for each adapter.
6. You updated the configuration information in the
Configuration/Setup Utility program, if necessary,
and have no conflicts. For more information, see
Chapter 4, “Using the Configuration/Setup Utility
program” on page 27.)
If the problem persists, run the diagnostic programs.
(See “IBM Diagnostic Programs” on page 123 for
information about diagnostic programs provided with
your computer.)
If you cannot correct the problem, have the computer
and the option serviced.
120
Aptiva Reference Guide
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