possible, they will notify you in advance; if advance notice is not
practical, you will be notified as soon as possible. You will be advised
of your right to file a complaint with the FCC.
4. Your telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the proper operation of your
equipment. If they do, you will be given advance notice to give you an
opportunity to maintain uninterrupted service.
5. If you experience trouble with this built-in modem, contact your
authorized reseller, or call the IBM HelpCenter for repair/warranty
information. In the United States, call IBM at 1-919-517-2800. In
Canada, call IBM at 1-800-565-3344. You may be required to present
proof of purchase.
The telephone company may ask you to disconnect this equipment from
the network until the problem has been corrected, or until you are sure
the device is not malfunctioning.
6. No customer repairs are possible to the modem. If you experience
trouble with the device, contact your authorized reseller or see the
troubleshooting section of this manual for information.
7. This device may not be used on coin service provided by the telephone
company. Connection to party lines is subject to state tariffs. Contact
your state public utility commission or corporation commission for
information.
8. When ordering network interface (NI) service from the local Exchange
Carrier, specify service arrangement USOC RJ11C.
Canadian Department of Communications certification label
NOTICE: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets telecommunications network
protective, operational and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirements documents. The
Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations. Repairs to
certified equipment should be coordinated by a representative designated by
the supplier. Any repairs or alterations made by the user to this equipment,
or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Appendix C. Product warranties and notices
153
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