IBM Aptiva 2198, Reference Manual

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PC-Doctor for Windows” on page 124. For instructions on using
PC-Doctor for Windows, see “Starting PC-Doctor for Windows” on
page 124.
Ÿ
IBM Enhanced Diagnostics: This program is on the
Product Recovery
and Diagnostics CD. IBM Enhanced Diagnostics works independently
of Windows and and runs tests directly on the hardware. IBM
Enhanced Diagnostics is generally used under the following conditions:
– When computer problems prevent you from using PC-Doctor for
Windows
– When PC-Doctor for Windows and other diagnostic methods have
not been successful in isolating a problem suspected to be
hardware related
In most cases, run PC-Doctor for Windows first. If PC-Doctor for Windows
does not detect an error, run IBM Enhanced Diagnostics. This provides the
most thorough and effective way of diagnosing a problem. Save and print
the log files created by both versions of diagnostics. If you are unable to
isolate and repair the problem yourself, you will need the logs when you
speak to an IBM technical-support representative. (The log file created by
PC-Doctor for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)
Installing PC-Doctor for Windows
To install PC-Doctor for Windows, do the following:
1. Turn on your computer and wait for the Windows desktop to appear.
2. Insert the Software Selections CD into the CD-ROM drive. The
Software Selections program starts automatically.
3. Scroll down to PC-Doctor, and click the box so that a check mark is
visible.
4. Click Install. A pop-up message appears.
5. Click OK.
6. After the program has been installed, click Exit.
Starting PC-Doctor for Windows
To start the PC-Doctor for Windows, do the following:
1. From the Windows desktop, in the Access Aptiva menu, click Get Help.
2. Click Diagnose Problems.
Note: If Diagnose Problems is not listed as a menu selection,
PC-Doctor for Windows has not been installed. See “Installing
PC-Doctor for Windows” for installation instructions.
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Aptiva Reference Guide