Error messages 146
Audible Beeps
: None
Possible Cause
: An unsupported redundant cabling configuration for the Smart Array firmware version is
installed.
Action
: Disconnect the redundant SAS cables, and then update the Smart Array firmware to the correct
version.
1736-HP Trusted Platform Module Error
Audible Beeps
: 2 short
Possible Cause
: A TPM is installed, but the System ROM is unable to communicate with the TPM.
Action
: Request a new system board and TPM board from an HP authorized service provider ("
Contacting HP
technical support or an authorized reseller
" on page
177
).
When installing or replacing a TPM, observe the following guidelines:
•
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system
board.
•
When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption
technology. For security reasons, only the customer can enable these features.
•
When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, HP Service provides a TPM with the spare system board.
•
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
•
When using BitLocker™, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.
•
HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the
encryption technology feature documentation provided by the operating system.
1737-Slot X Drive Array - Redundant Cabling Configuration has excess Device
Paths...
...Redundant I/O paths to some devices attached to the controller are exceeding per device limit by firmware. These
excess paths are ignored.
Audible Beeps
: None
Possible Cause
: The redundant cabling configuration creates more redundant I/O paths than the firmware
allows.
Action
: Update the firmware to the correct version. Verify the redundant cabling configuration.
1738-Slot X Drive Array - Storage Enclosure Redundant Cabling Problem Detected
...Check storage box I/O module and cable to restore redundant paths to the following disk drive(s):
Select “F1” to post this message on reboots if problem persists
Select “F2” to disable this message on reboots if problem persists with logical drive(s) corresponding to these disk
drives
